Karlsruhe, 76149,
Germany
Transcat PLM Technographics
Transcat PLM Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Transcat PLM and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 420 Transcat PLM employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Transcat PLM has purchased the following applications: In-House ATS for Applicant Tracking System in 2015, Citrix ShareFile for Content Management in 2015, Atlassian Jira Service Desk for IT Service Management in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Transcat PLM is running and its propensity to invest more and deepen its relationship with In-House Applications , Citrix , Atlassian or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Transcat PLM revenues, which have grown to $200.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Transcat PLM intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Transcat PLM Tech Stack and Enterprise Applications
Transcat PLM HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| In-House Applications | Legacy | In-House ATS | Applicant Tracking System | HCM | n/a | 2015 | 2015 |
In 2015 Transcat PLM implemented In-House ATS as its Applicant Tracking System, deploying the application in-house and embedding it on the corporate careers page to capture applicant submissions directly from the website. The In-House ATS is presented as a self-hosted recruitment layer integrated with job posting and application intake workflows on the Transcat PLM site, indicating internal ownership of deployment and runtime operations.
Configuration emphasizes standard Applicant Tracking System functionality, including job requisition publishing, online application form capture, candidate profile and resume storage, pipeline stage tracking, interview scheduling, and document management. Operational scope is focused on HR and recruiting functions within Transcat PLM in Germany, with governance centered on hiring manager access controls, candidate pipeline workflows, and retention of applicant records to support recruiting processes.
|
Transcat PLM Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Citrix | Legacy | Citrix ShareFile | Content Management | Content Management | n/a | 2015 | 2015 |
In 2015, Transcat PLM implemented Citrix ShareFile. Citrix ShareFile was deployed as a Content Management solution and configured as an enterprise file sync and sharing repository to hold partner- and customer-facing materials.
The deployment was positioned alongside Citrix collaboration tools GoToMeeting and GoToWebinar, creating a technology stack to reach and engage a globally distributed customer base. ShareFile functioned as a centralized repository for documentation and deliverables, providing secure file synchronization, controlled distribution, and access management capabilities typical of Content Management implementations.
Operational scope covered Transcat PLM’s partner channel and global customer engagements, supporting information exchange with more than 50 partners and approximately 2,000 customers worldwide. Business functions tied to the implementation included partner enablement, sales engagement, and post-sale implementation activities where timely access to technical content and deliverables was required.
Governance centered on using Citrix ShareFile as the authoritative database for materials provided to partners, which enabled Transcat PLM to distribute data quickly, securely, and more efficiently. The implementation emphasized secure content access and standardized distribution workflows to improve partner-facing information management.
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Transcat PLM ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Atlassian | Legacy | Atlassian Jira Service Desk | IT Service Management | ITSM | n/a | 2020 | 2020 |
In 2020, Transcat PLM deployed Atlassian Jira Service Desk as its primary IT Service Management platform. Atlassian Jira Service Desk is embedded on the Transcat PLM website as the customer facing service portal, providing a direct channel for clients and internal users to submit requests and incidents through the corporate site.
The implementation uses core IT Service Management capabilities consistent with the category, including ticketing and incident management, request fulfillment and a service catalog, knowledge base support, SLA tracking, and workflow automation for routing and priority handling. Configuration focused on agent queues, role based access for support staff, and templated request types to streamline intake across professional services and support teams.
Operationally the Jira Service Desk instance is web integrated, capturing web form submissions and channeling them into centralized queues for IT, service delivery, and customer support functions. The deployment emphasizes a public portal experience on the company website, while internal workflows classify and route tickets to appropriate technical and service teams.
Governance was established around defined queues, escalation paths, and SLA rules to standardize triage and resolution processes, and knowledge management workflows were put in place to capture repeatable fixes. The narrative reflects Transcat PLM Atlassian Jira Service Desk IT Service Management alignment with enterprise support and service delivery functions rather than product development tooling.
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IT Decision Makers and Key Stakeholders at Transcat PLM
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Apps Being Evaluated by Transcat PLM Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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