Transport Research Foundation
Crowthorne House, Nine Mile Ride, Wokingham,
Berkshire, x, RG40 3GA,
United Kingdom
Berkshire, x, RG40 3GA,
United Kingdom
44 13 4477 3131
Professional Services
Transport Research Foundation Technographics
Transport Research Foundation Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Transport Research Foundation and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 350 Transport Research Foundation employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Transport Research Foundation has purchased the following applications: Microsoft 365 for Collaboration in 2019, Zendesk Service for Customer Support in 2020, LogMeIn GoToMyPC for Remote Monitoring and Management in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Transport Research Foundation is running and its propensity to invest more and deepen its relationship with Microsoft , Zendesk , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Transport Research Foundation revenues, which have grown to $41.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Transport Research Foundation intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Transport Research Foundation Tech Stack and Enterprise Applications
Transport Research Foundation Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019, Transport Research Foundation implemented Microsoft 365 for Collaboration. The organization lists Microsoft 365 on its public website, indicating the deployment is surfaced externally and may include public-facing content or integrated authentication tied to the Microsoft 365 tenant. Microsoft 365 functions as the primary Collaboration platform, providing cloud-hosted Office applications, email, and team communication services.
The deployment supports enterprise collaboration across research, professional services, and corporate operations, with core modules focused on document management, cloud file sync, team chat, and office productivity. Governance and operational controls are configured to manage accounts and information workflows, emphasizing centralized provisioning and role-based access for knowledge sharing. The Transport Research Foundation Microsoft 365 Collaboration implementation underpins research collaboration, document lifecycle management, and internal communications.
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Transport Research Foundation CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Service | Customer Support | CRM | n/a | 2020 | 2020 |
In 2020, Transport Research Foundation deployed Zendesk Service on its public website to centralize external inquiries and create a single channel for the Customer Support function. The deployment used the cloud-hosted Zendesk Service application to capture web-originated tickets and enable web-based self-service through the site integration.
The implementation configured core Customer Support capabilities typical of the platform, including web widget ticketing, a searchable knowledge base, ticket routing and automated workflows, and SLA tracking. Zendesk Service was set up to standardize ticket lifecycles, apply role-based access controls for agents, and use macros and triggers to automate repetitive responses and status transitions.
Operational ownership combined customer-facing support teams and IT for ongoing configuration and maintenance, with governance procedures introduced to manage ticket escalation, ownership, and response accountability. The Zendesk Service integration on the Transport Research Foundation website created a single entry point for inquiries, supporting structured incident handling and coordinated case assignment across support groups.
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Marketing Automation | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Transport Research Foundation ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| GoTo (formerly LogMeIn) | Legacy | LogMeIn GoToMyPC | Remote Monitoring and Management | ITSM | n/a | 2020 | 2020 |
In 2020, Transport Research Foundation deployed LogMeIn GoToMyPC to provide remote desktop access and remote support capabilities. The deployment is categorized as Remote Monitoring and Management and is surfaced on the organisation's website to enable remote sessions for staff and external troubleshooting.
The implementation emphasizes typical Remote Monitoring and Management functionality, including secure remote desktop control, file transfer, session logging, role based access control, and encrypted session authentication, with LogMeIn GoToMyPC serving as the primary remote access tool. Operational coverage targets United Kingdom offices and remote staff, with IT managed provisioning and audit logging used to govern access, support workflows, and periodic access reviews.
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Transport Research Foundation PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Apps Development | PaaS |
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2022 | 2022 |
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Transport Research Foundation IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Transport Research Foundation CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Transport Research Foundation
| First Name | Last Name | Title | Function | Department | Phone | |
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Head of Financial Reporting | Director | Finance | |
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Corporate Financial Analyst | Manager | Finance | |
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Treasurer | Manager | Treasury | |
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HR Operations Manager | Manager | HR | |
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Finance Director | Director | Finance | |
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Finance Manager | Manager | Finance | |
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Purchasing & Contracts Administrator | Manager | Procurement | |
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Head of IT Services | Director | IT | |
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Director Human Resources | Director | HR | |
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Payroll Manager | Manager | Finance | |
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Apps Being Evaluated by Transport Research Foundation Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Transport Research Foundation IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Transport Research Foundation digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Transport Research Foundation Technographics
Transport Research Foundation is a Professional Services organization based in United Kingdom,
with around 350 employees and annual revenues of $41.0 million.
Transport Research Foundation operates a diverse technology stack with applications such as
Microsoft 365, Zendesk Service and LogMeIn GoToMyPC,
covering areas like Collaboration, Customer Support and Remote Monitoring and Management.
Transport Research Foundation has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft, Zendesk and GoTo (formerly LogMeIn).
Transport Research Foundation recently adopted applications including
Bubble Platform in 2022, Intuit Mailchimp in 2021 and Zendesk Service in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Transport Research Foundation’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Transport Research Foundation’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Transport Research Foundation technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.