Walton Hills, 44146, OH,
United States
Transtar Aftermarket Solutions Technographics
Transtar Aftermarket Solutions Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Transtar Aftermarket Solutions and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1600 Transtar Aftermarket Solutions employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Transtar Aftermarket Solutions has purchased the following applications: UKG Pro HCM (ex UltiPro HCM) for Core HR in 2014, ECI Deacom ERP for Manufacturing ERP in 2013, LivePerson Conversational Cloud for Chatbots and Conversational AI in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Transtar Aftermarket Solutions is running and its propensity to invest more and deepen its relationship with UKG , ADP , Oracle or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Transtar Aftermarket Solutions revenues, which have grown to $200.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Transtar Aftermarket Solutions intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Transtar Aftermarket Solutions Tech Stack and Enterprise Applications
Transtar Aftermarket Solutions HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG Pro HCM (ex UltiPro HCM) | Core HR | HCM | n/a | 2014 | 2018 |
In 2014, Transtar Aftermarket Solutions implemented UKG Pro HCM formerly UltiPro HCM as its Core HR platform. The implementation supports a 1600 employee manufacturing organization headquartered in the United States and establishes a single system of record for HR operations.
The deployment emphasized Core HR capabilities including employee records management, payroll configuration, benefits administration, position and job data, and talent management workflows. Configuration work included automated onboarding sequences and role based access to personnel data to standardize HR transactional processing.
Transtar uses UltiPro Recruiting as the applicant tracking system on their website, aligning external candidate sourcing with internal HR workflows. UKG Pro HCM was positioned to consolidate hiring and employee lifecycle processes so recruitment touchpoints feed into onboarding and employee profile updates.
Governance was structured to centralize HR data stewardship and enforce consistent approval workflows and audit controls within the UKG Pro HCM environment. Operational ownership focused on HR and talent acquisition functions to maintain data integrity and procedural consistency across the organization.
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Payroll | HCM |
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2012 | 2014 |
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Recruiting, Applicant Tracking System | HCM |
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2011 | 2011 |
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Recruiting, Applicant Tracking System | HCM |
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2014 | 2014 |
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Transtar Aftermarket Solutions ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ECi Software Solutions | Legacy | ECI Deacom ERP | Manufacturing ERP | ERP Services and Operations | n/a | 2013 | 2014 |
In 2013, Transtar Aftermarket Solutions implemented ECI Deacom ERP as its core Manufacturing ERP to manage production and distribution workflows for Transtar Autobody Technologies. The deployment placed ECI Deacom ERP at the center of production operations and e-commerce orchestration, aligning the IT organization in Brighton Michigan with a single production instance operating in a virtualized production environment.
The implementation emphasized application-level configuration and reporting, with explicit responsibilities to customize Deacom system reports and extract business intelligence directly from the ERP. Functional coverage focused on production ERP capabilities and an integrated Deacom E-Commerce solution, and included routine administration of servers, virtual machines, and desktop support to maintain system stability and availability.
Operational integrations documented in the role include links to helpdesk ticketing systems and the use of remote access tools to provide local and remote support, reflecting an operational model that supports onsite IT analysts and remote troubleshooting. The implementation also required network administration and data governance activities, with the ERP Manager advising on technology needs, enforcing policy compliance, and supporting installations of security measures and server infrastructure.
Governance and organizational controls were formalized through the ERP Manager role, which provides supervision of an onsite IT Analyst, training for IT staff, budgeting recommendations for IT apparatus, and application lifecycle oversight. The position description signals a sustained operational responsibility for ECI Deacom ERP, covering report customization, e-commerce operations, and end user support across the companys multi‑location distribution footprint.
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Transtar Aftermarket Solutions AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LivePerson | Legacy | LivePerson Conversational Cloud | Chatbots and Conversational AI | AI-Powered Application | n/a | 2017 | 2017 |
In 2017, Transtar Aftermarket Solutions implemented LivePerson Conversational Cloud. The LivePerson Conversational Cloud deployment, classified in the Chatbots and Conversational AI category, was embedded on Transtar's public website to provide messaging led customer engagement and self service for aftermarket customers. The implementation targeted the web customer touchpoint, designed to handle conversational sessions, guide users through product and support inquiries, and escalate complex interactions to human agents.
Configuration centered on LivePerson Conversational Cloud conversational agents with natural language understanding, intent classification, dialog flow orchestration, session management, and automated handoff to live agents. Operational ownership aligned with digital customer service and online sales support, with centralized content governance to maintain consistent messaging and to update conversation scripts. The technical footprint emphasized embedding the LivePerson Conversational Cloud into the website front end and messaging channel endpoints, with conversation logging and analytics instrumentation used for monitoring and iterative tuning.
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Transtar Aftermarket Solutions Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2015 | 2015 |
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Transtar Aftermarket Solutions Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2014 | 2014 |
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Transtar Aftermarket Solutions CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2021 | 2021 |
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Customer Support | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Transtar Aftermarket Solutions IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Transtar Aftermarket Solutions CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Transtar Aftermarket Solutions
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by Transtar Aftermarket Solutions Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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