TravelCenters of America
24601 Center Ridge Rd,
Westlake, 44145, OH,
United States
Westlake, 44145, OH,
United States
1 440-808-9100
Transportation
TravelCenters of America Technographics
TravelCenters of America Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by TravelCenters of America and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 19000 TravelCenters of America employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that TravelCenters of America has purchased the following applications: CareerBuilder Jobs.net ATS for Applicant Tracking System in 2014, Salesforce Field Service (ex ClickSoftware) for Field Service Management in 2019, Lotame DMP for Data Management Platform in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems TravelCenters of America is running and its propensity to invest more and deepen its relationship with CareerBuilder , Mitratech , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing TravelCenters of America revenues, which have grown to $10.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for TravelCenters of America intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
TravelCenters of America Data, Technology Stack, and Enterprise Applications
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CareerBuilder | Legacy | CareerBuilder Jobs.net ATS | Applicant Tracking System | HCM | n/a | 2014 | 2014 |
In 2014, TravelCenters of America deployed CareerBuilder Jobs.net ATS. The CareerBuilder Jobs.net ATS was implemented as the Applicant Tracking System to power online job postings and candidate application capture on the company career site, ta-petro.jobs.net.
Configuration centered on standard Applicant Tracking System workflows, including requisition publishing to the career site, candidate application intake and resume handling, candidate status tracking, and recruiter-facing queues and communication templates. The implementation emphasized candidate search and apply flows exposed on the public site, and configuration of workflows to move applicants through screening and interview stages.
Integration work focused on embedding CareerBuilder Jobs.net ATS into TravelCenters of America’s website to present job search results and application forms, routing applicants into the ATS for recruiter and hiring manager review. TravelCenters of America used CareerBuilder Jobs.net ATS to support corporate recruiting and talent acquisition functions, aligning hiring workflows with recruiter queues and hiring manager approvals.
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Recruiting, Applicant Tracking System | HCM |
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2016 | 2016 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Field Service (ex ClickSoftware) | Field Service Management | ERP Services and Operations | n/a | 2019 | 2019 |
In 2019, TravelCenters of America implemented Salesforce Field Service (ex ClickSoftware) for Field Service Management as the core platform for its RoadSquad Replacement Project, consolidating roadside truck service operations onto a single field service platform. The deployment centralized dispatch, work order orchestration, and mobile technician execution under Salesforce Field Service (ex ClickSoftware).
Configuration work emphasized work order management, dynamic scheduling and rostering, technician mobile workflows for onsite service execution, and in-vehicle parts and inventory tracking tailored to roadside service use cases. Automation layers were configured for appointment booking, service level monitoring, and real-time status updates using Field Service Management workflow and orchestration capabilities.
The technical architecture used Mulesoft as the integration layer, with the team developing more than 20 APIs to expose and synchronize service records, job statuses, and asset identifiers between Salesforce Field Service (ex ClickSoftware) and the companys backend systems. The integration approach was API-led, and development activities were organized in a mixed offshore and onshore delivery model, led by a technical lead who managed six developers.
Project governance centralized API strategy, sprint planning, testing coordination, and deployment sequencing under the technical lead. Operational governance formalized dispatcher and technician workflows, introduced centralized incident handling and change control for field service procedures, and applied phased onboarding across RoadSquad roadside operations.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Lotame | Legacy | Lotame DMP | Data Management Platform | CRM | n/a | 2017 | 2017 |
In 2017, TravelCenters of America deployed Lotame DMP on its website. The Lotame DMP functions as the company's Data Management Platform for collecting web behavioral signals, building audience segments, and exporting audiences for downstream activation.
Deployment architecture combined client side tag deployment for browser signal capture with server side ingestion of data layer events and profile stitching, configured to support audience segmentation, identity resolution, and data onboarding workflows. Integrations focused on feeding analytics, ad tech, and onsite personalization systems without naming specific vendors, enabling the Lotame DMP to supply audiences to marketing and advertising execution stacks. Operational ownership centered on marketing and digital advertising teams, with implementation workstreams covering audience taxonomy, tag governance, and export mapping to advertising and personalization workflows.
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Data Management Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Partner Relationship Management | CRM |
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2018 | 2018 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2022 | 2022 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Treasury Management | TRM |
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2016 | 2016 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at TravelCenters of America
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by TravelCenters of America Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD TravelCenters of America Technographics
TravelCenters of America is a Transportation organization based in United States,
with around 19000 employees and annual revenues of $10.00 billion.
TravelCenters of America operates a diverse technology stack with applications such as
CareerBuilder Jobs.net ATS, Salesforce Field Service (ex ClickSoftware) and Lotame DMP,
covering areas like Applicant Tracking System, Field Service Management and Data Management Platform.
TravelCenters of America has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as CareerBuilder, Salesforce and Lotame.
TravelCenters of America recently adopted applications including
ServiceNow ITSM in 2022, The Trade Desk in 2021 and Okta Identity Cloud in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of TravelCenters of America’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates TravelCenters of America’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete TravelCenters of America technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.