Westlake, 44145, OH,
United States
TravelCenters of America (TA) Technographics
TravelCenters of America (TA) Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by TravelCenters of America (TA) and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 19000 TravelCenters of America (TA) employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that TravelCenters of America (TA) has purchased the following applications: Microsoft Dynamics 365 for Finance and Operations for ERP Financial in 2026, CareerBuilder Jobs.net ATS for Applicant Tracking System in 2014, Salesforce Field Service (ex ClickSoftware) for Field Service Management in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems TravelCenters of America (TA) is running and its propensity to invest more and deepen its relationship with Microsoft , CareerBuilder , Mitratech or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing TravelCenters of America (TA) revenues, which have grown to $10.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for TravelCenters of America (TA) intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
TravelCenters of America (TA) Tech Stack and Enterprise Applications
TravelCenters of America (TA) ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics 365 for Finance and Operations | ERP Financial | ERP | n/a | 2026 | 2026 |
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TravelCenters of America (TA) HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CareerBuilder | Legacy | CareerBuilder Jobs.net ATS | Applicant Tracking System | HCM | n/a | 2014 | 2014 |
In 2014, TravelCenters of America deployed CareerBuilder Jobs.net ATS. The CareerBuilder Jobs.net ATS was implemented as the Applicant Tracking System to power online job postings and candidate application capture on the company career site, ta-petro.jobs.net.
Configuration centered on standard Applicant Tracking System workflows, including requisition publishing to the career site, candidate application intake and resume handling, candidate status tracking, and recruiter-facing queues and communication templates. The implementation emphasized candidate search and apply flows exposed on the public site, and configuration of workflows to move applicants through screening and interview stages.
Integration work focused on embedding CareerBuilder Jobs.net ATS into TravelCenters of America’s website to present job search results and application forms, routing applicants into the ATS for recruiter and hiring manager review. TravelCenters of America used CareerBuilder Jobs.net ATS to support corporate recruiting and talent acquisition functions, aligning hiring workflows with recruiter queues and hiring manager approvals.
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Recruiting, Applicant Tracking System | HCM |
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2016 | 2016 |
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TravelCenters of America (TA) ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Field Service (ex ClickSoftware) | Field Service Management | ERP Services and Operations | n/a | 2019 | 2019 |
In 2019, TravelCenters of America implemented Salesforce Field Service (ex ClickSoftware) for Field Service Management as the core platform for its RoadSquad Replacement Project, consolidating roadside truck service operations onto a single field service platform. The deployment centralized dispatch, work order orchestration, and mobile technician execution under Salesforce Field Service (ex ClickSoftware).
Configuration work emphasized work order management, dynamic scheduling and rostering, technician mobile workflows for onsite service execution, and in-vehicle parts and inventory tracking tailored to roadside service use cases. Automation layers were configured for appointment booking, service level monitoring, and real-time status updates using Field Service Management workflow and orchestration capabilities.
The technical architecture used Mulesoft as the integration layer, with the team developing more than 20 APIs to expose and synchronize service records, job statuses, and asset identifiers between Salesforce Field Service (ex ClickSoftware) and the companys backend systems. The integration approach was API-led, and development activities were organized in a mixed offshore and onshore delivery model, led by a technical lead who managed six developers.
Project governance centralized API strategy, sprint planning, testing coordination, and deployment sequencing under the technical lead. Operational governance formalized dispatcher and technician workflows, introduced centralized incident handling and change control for field service procedures, and applied phased onboarding across RoadSquad roadside operations.
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TravelCenters of America (TA) CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Data Management Platform | CRM |
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2017 | 2017 |
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Data Management Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Partner Relationship Management | CRM |
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2018 | 2018 |
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TravelCenters of America (TA) ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2022 | 2022 |
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TravelCenters of America (TA) TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Treasury Management | TRM |
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2016 | 2016 |
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TravelCenters of America (TA) IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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TravelCenters of America (TA) CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at TravelCenters of America (TA)
Apps Being Evaluated by TravelCenters of America (TA) Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-07-26 | TravelCenters of America (TA) | Evaluated | Microsoft | Microsoft Azure Blob Storage | Cloud Storage | IaaS |