Travix International
Piet Heinkade 55,
Amsterdam, 1019 GM,
Netherlands
Amsterdam, 1019 GM,
Netherlands
31 207027200
Professional Services
Travix International Technographics
Travix International Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Travix International and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 500 Travix International employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Travix International has purchased the following applications: Freshdesk Workforce Management for Workforce Management in 2022, Amadeus e-Travel Management for Travel Management in 2020, Google Workspace (Formerly Google G-Suite) for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Travix International is running and its propensity to invest more and deepen its relationship with Freshworks , Amadeus IT Group , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Travix International revenues, which have grown to $30.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Travix International intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Travix International Tech Stack and Enterprise Applications
Travix International HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Freshworks | Legacy | Freshdesk Workforce Management | Workforce Management | HCM | n/a | 2022 | 2022 |
In 2022, Travix International implemented Freshdesk Workforce Management to support its customer service organization. The Freshdesk Workforce Management deployment targeted Workforce Management capabilities to bring forecasting and scheduling discipline to the companys European contact centers.
The implementation integrated injixo workforce management capabilities with Freshdesk to forecast contact volumes and optimise agent schedules, leveraging forecasting and schedule optimization workflows typical of Workforce Management applications. Configuration centered on demand forecasting, shift planning, and schedule optimization to align agent rosters with predicted contact volumes, and injixo functionality was embedded alongside Freshdesk scheduling interfaces.
Operational coverage included Travixs global customer service operations in Europe, where contact center planners and workforce managers used the combined Freshdesk Workforce Management and injixo capabilities to produce staffing plans and intraday adjustments. The integration connected forecasting outputs directly to agent schedules within Freshdesk, enabling tighter alignment between expected volumes and staffing across regional service sites.
Governance shifted toward centralized workforce planning and formalized roster approval workflows, with planners using the solution to drive schedule changes and adherence processes. The initiative was explicitly aimed at improving scheduling efficiency and service levels through integrated forecasting and schedule optimization, with outcomes focused on operational alignment rather than quantified metrics.
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Travix International ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Amadeus IT Group | Legacy | Amadeus e-Travel Management | Travel Management | ERP Services and Operations | n/a | 2020 | 2020 |
In 2020 Travix International deployed Amadeus e-Travel Management to strengthen its Travel Management capabilities for a global online travel agency handling thousands of travelers. CEO John Mangelaars, who led Travix’s strategic shift toward flight merchandising, attributes merchandising to driving up to a 50% increase in revenues and to improving customer experience and airline partner relationships.
The implementation centered on Amadeus e-Travel Management’s merchandising-enabled offer and booking workflows, aligning product merchandising with fare shopping and booking orchestration. Configuration emphasized merchandising rules, offer creation and presentation logic to support more targeted product displays and ancillary offers, consistent with Travel Management functional patterns.
Operational coverage focused on Travix’s commercial, merchandising and product teams within the OTA, extending across customer-facing booking flows and partner commercial channels. The deployment supported interactions with airline partners through enhanced merchandising capabilities and jointly managed offer strategies, reinforcing commercial relationship management.
Governance and rollout were driven from executive leadership with John Mangelaars overseeing the shift toward flight-centric merchandising, reflecting an early adopter posture for Amadeus merchandising technology. Implementation appears to have been staged into merchandising and booking workstreams to embed new offer management practices into existing commercial operations.
Outcomes explicitly reported include up to a 50% revenue uplift attributed to merchandising, a better customer experience, and stronger relationships with airline partners, factors cited by Travix leadership as justification for adopting Amadeus e-Travel Management within their Travel Management stack.
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Travix International Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Travix International implemented Google Workspace (Formerly Google G-Suite) as its enterprise Collaboration platform. The deployment covered the companys corporate user base of roughly 500 employees and was executed as a cloud-native, SaaS-first architecture managed through the Google Admin console and centralized domain management.
Configuration and functional modules included Gmail for enterprise email, Google Calendar for scheduling, Google Drive and Shared Drives for document storage, Docs, Sheets and Slides for real-time collaborative authoring, Google Meet for video conferencing, and Groups for team collaboration and distribution lists. Administration workstreams focused on organizational units, user provisioning, access controls, storage quotas and collaborative file sharing policies to align with cross-functional workflows.
Operational coverage centered on corporate and product teams headquartered in the Netherlands, with the implementation referenced on Travixs public website. Identity and access workflows were administered via Google Workspace controls, enabling centralized account lifecycle management, mail routing and device access policies consistent with standard Collaboration category deployments.
Governance was implemented through delegated admin roles, group-based access rules and policy enforcement in the Google Workspace admin console, supporting a standardized collaboration and communication model across business functions. The narrative reflects an enterprise-scale Collaboration adoption using Google Workspace (Formerly Google G-Suite) for email, document collaboration and real-time communication at Travix International.
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Travix International CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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|
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Customer Support | CRM |
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2018 | 2018 |
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Travix International ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Performance Management | ITSM |
|
2015 | 2015 |
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IT Service Management | ITSM |
|
2018 | 2018 |
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Travix International IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2015 | 2015 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Travix International CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Travix International
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Travix International Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Travix International IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Travix International digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Travix International Technographics
Travix International is a Professional Services organization based in Netherlands,
with around 500 employees and annual revenues of $30.0 million.
Travix International operates a diverse technology stack with applications such as
Freshdesk Workforce Management, Amadeus e-Travel Management and Google Workspace (Formerly Google G-Suite),
covering areas like Workforce Management, Travel Management and Collaboration.
Travix International has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Freshworks, Amadeus IT Group and Google.
Travix International recently adopted applications including
Freshdesk Workforce Management in 2022, Cloudflare CDN in 2021 and Amadeus e-Travel Management in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Travix International’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Travix International’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Travix International technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.