Palatine, 60067, IL,
United States
Tricoci Salon & Spa Technographics
Tricoci Salon & Spa Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Tricoci Salon & Spa and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1400 Tricoci Salon & Spa employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Tricoci Salon & Spa has purchased the following applications: Google Pay for Payment Processing in 2020, LiveChat for Chatbots and Conversational AI in 2020, Microsoft 365 for Collaboration in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Tricoci Salon & Spa is running and its propensity to invest more and deepen its relationship with Google , Apple , Klarna or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Tricoci Salon & Spa revenues, which have grown to $60.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Tricoci Salon & Spa intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Tricoci Salon & Spa Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Legacy | Google Pay | Payment Processing | ERP Financial Management | n/a | 2020 | 2020 |
In 2020, Tricoci Salon & Spa implemented Google Pay as a Payment Processing option on their public website, tricoci.com, establishing Google Pay Payment Processing as the online customer checkout channel. The deployment places Google Pay at the front end of the web checkout to support browser-based wallet flows and a visible web payment button, positioning Google Pay for customer-facing payment capture and authorization during online transactions. Tricoci Salon & Spa Google Pay Payment Processing supports standard wallet authentication and tokenized credential handoff typical of web wallet integrations. The implementation centers on client-side integration of Google Pay APIs into the site checkout flow, affecting the customer payments and order capture business functions, and is maintained through the website codebase and the organization’s web release processes.
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Payment Processing | ERP Financial Management |
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2020 | 2020 |
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Payment Processing | ERP Financial Management |
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2020 | 2020 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Tricoci Salon & Spa deployed LiveChat on its public website. LiveChat is in the Chatbots and Conversational AI category and is positioned to support customer service and online appointment inquiry workflows, connecting website visitors with front-desk and service teams as the primary business function.
The implementation centered on embedding the LiveChat web chat widget and configuring real-time messaging, canned response templates, visitor context capture, and chat transcript logging, consistent with Chatbots and Conversational AI capabilities. Operational scope focused on website-driven engagement for customer service and appointment handling, with governance practices oriented around standardized response templates and transcript retention to support follow-up and operational continuity.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018, Tricoci Salon & Spa implemented Microsoft 365 to introduce a standardized cloud collaboration platform across its organization. The Microsoft 365 deployment supports Collaboration capabilities for email, document management, real time meetings, and internal communications to improve employee productivity and coordination.
The implementation leverages core Microsoft 365 services such as Exchange Online for mail, SharePoint Online for intranet and document libraries, Microsoft Teams for meetings and persistent chat, and OneDrive for personal file storage, configured with tenant level policies for access and data protection. Configuration emphasis is on collaboration workflows, document coauthoring, and centralized content management consistent with Collaboration category functionality.
Microsoft 365 is referenced on the company website, indicating public facing telemetry or service footprints tied to the corporate domain. Operational coverage is described at the organizational level for internal communications and staff collaboration rather than specific site rollouts or integrations.
Governance and administration are centered on Microsoft 365 built in administration and compliance controls to manage identities, access, and retention policies, aligning collaboration usage with corporate policy. No external implementation partner or specific downstream systems are stated in the source material.
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Collaboration | Collaboration |
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2018 | 2018 |
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Online Meeting Scheduling | Collaboration |
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2019 | 2019 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2021 | 2021 |
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eCommerce | eCommerce |
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2020 | 2020 |
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Personalization and Product Recommendations | eCommerce |
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2021 | 2021 |
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Product Review Management | eCommerce |
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2020 | 2020 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2021 | 2021 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2020 | 2020 |
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Transactional Email | PaaS |
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2018 | 2018 |
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Transactional Email | PaaS |
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2018 | 2018 |
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Transactional Email | PaaS |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2012 | 2012 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Tricoci Salon & Spa
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by Tricoci Salon & Spa Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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