Auto Windscreens
Britannia House, Britannia Road,
Chesterfield, S40 2UZ,
United Kingdom
Chesterfield, S40 2UZ,
United Kingdom
44 12 4622-3000
Automotive
Auto Windscreens Technographics
Auto Windscreens Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Auto Windscreens and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 545 Auto Windscreens employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Auto Windscreens has purchased the following applications: Talos 360 ATS for Applicant Tracking System in 2019, IFS Field Service Management (FSM) for Field Service Management in 2014, WhosOn Hybrid Chat for Chatbots and Conversational AI in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Auto Windscreens is running and its propensity to invest more and deepen its relationship with Talos 360 , MHR (formerly MidlandHR) , IFS or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Auto Windscreens revenues, which have grown to $61.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Auto Windscreens intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Auto Windscreens Tech Stack and Enterprise Applications
Auto Windscreens HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Talos 360 | Legacy | Talos 360 ATS | Applicant Tracking System | HCM | n/a | 2019 | 2019 |
In 2019, Auto Windscreens deployed Talos 360 ATS as its Applicant Tracking System. The company is using Talos 360 ATS on their website to host job postings and capture candidate applications through a branded career portal.
The Talos 360 ATS implementation centers on standard Applicant Tracking System functionality, including job requisition publishing, hosted career site integration, candidate application intake, resume parsing, and staged candidate progression workflows. Talos 360 ATS is configured to support configurable hiring stages and automated candidate communications consistent with typical ATS capabilities.
Operational scope is focused on HR and Talent Acquisition functions at Auto Windscreens in the United Kingdom, where the system is the primary tool for external hiring and employer branding via the careers page. Governance is exercised through role based access for recruiters and hiring managers and structured hiring workflows to orchestrate requisition approval, shortlisting and interview coordination.
|
|
|
|
|
Core HR | HCM |
|
2011 | 2011 |
|
|
|
|
|
Payroll | HCM |
|
2011 | 2011 |
|
Auto Windscreens ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| IFS | Legacy | IFS Field Service Management (FSM) | Field Service Management | ERP Services and Operations | n/a | 2014 | 2014 |
In 2014 Auto Windscreens deployed IFS Field Service Management as a single enterprise service platform to consolidate its field operations and align service execution with the company objective of maximizing customer satisfaction. IFS Field Service Management was positioned to support end to end field service workflows while anchoring service delivery to a centralized enterprise platform branded in communications as IFS Enterprise Service Management.
The implementation focused on Field Service Management functional capabilities typical to the category, including work order management, scheduling and technician dispatch, mobile workforce enablement, parts and inventory tracking, and service contract and SLA enforcement. Configuration emphasized job-type workflows for on-site repair and mobile replacement, appointment scheduling and customer notification automation, and technician task orchestration to reflect Auto Windscreens operational needs.
Operationally the deployment unified customer service and field operations processes, creating a single source of service truth to drive consistency in dispatch, parts provisioning and service reporting. Governance centered on standardized service workflows and SLA-driven prioritization to ensure consistent customer experiences, and the platform is described as improving operational efficiency and increasing customer satisfaction.
|
Auto Windscreens AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Parker Software | Legacy | WhosOn Hybrid Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2017 | 2017 |
In 2017, Auto Windscreens implemented WhosOn Hybrid Chat on its customer-facing website. WhosOn Hybrid Chat is deployed as a web-embedded chat widget under the Chatbots and Conversational AI category, providing automated conversational routing and live agent escalation for customer interactions. The deployment was scoped to customer service and field operations teams handling bookings, windscreen repairs, and claims inquiries across the United Kingdom.
The implementation leverages the hybrid chat model to combine automated responses with live agent handoffs, with configuration for proactive engagement, session context persistence, and conversation history capture. The system is configured to route sessions to agent queues based on business rules and operating hours, and it is embedded in the website contact flows and appointment touchpoints to centralize customer dialogs. Governance emphasized chat routing rules, agent queue management, and standardized conversational scripting to align web chat handling with existing customer service processes.
|
Auto Windscreens Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Web Content Management | Content Management |
|
2013 | 2013 |
|
Auto Windscreens ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
IT Service Management | ITSM |
|
2021 | 2021 |
|
Auto Windscreens IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2014 | 2014 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
|
Auto Windscreens CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2013 | 2013 |
|
IT Decision Makers and Key Stakeholders at Auto Windscreens
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Auto Windscreens Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Auto Windscreens IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Auto Windscreens digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Auto Windscreens Technographics
Auto Windscreens is a Automotive organization based in United Kingdom,
with around 545 employees and annual revenues of $61.0 million.
Auto Windscreens operates a diverse technology stack with applications such as
Talos 360 ATS, IFS Field Service Management (FSM) and WhosOn Hybrid Chat,
covering areas like Applicant Tracking System, Field Service Management and Chatbots and Conversational AI.
Auto Windscreens has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Talos 360, IFS and Parker Software.
Auto Windscreens recently adopted applications including
Atlassian Jira Service Desk in 2021, Microsoft Azure Cloud Services in 2021 and Talos 360 ATS in 2019,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Auto Windscreens’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Auto Windscreens’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Auto Windscreens technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.