Greenville, 27858-1132, NC,
United States
Trillium Health Resources Technographics
Trillium Health Resources Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Trillium Health Resources and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 400 Trillium Health Resources employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Trillium Health Resources has purchased the following applications: Zoom for Audio Video and Web Conferencing in 2020, Concord Contract Management for Contract Lifecycle Management in 2020, Neon CRM for Donor and Fundraising Management in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Trillium Health Resources is running and its propensity to invest more and deepen its relationship with Zoom Video Communications , Certain , Momentive (formerly SurveyMonkey) or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Trillium Health Resources revenues, which have grown to $40.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Trillium Health Resources intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Trillium Health Resources Tech Stack and Enterprise Applications
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, Trillium Health Resources implemented Zoom from Zoom Video Communications in the Audio Video and Web Conferencing category. Zoom is embedded on the Trillium Health Resources website to provide browser-accessible virtual meeting access and externally accessible conferencing for clients and partners.
The implementation leverages standard Audio Video and Web Conferencing capabilities, including scheduled video meetings, webinar-style sessions, screen sharing, and cloud recording, with join flows surfaced directly on site pages. Operational coverage spans clinical coordination, care management, and administrative functions, and the deployment is managed through centralized account provisioning and access controls to govern host privileges and participant permissions.
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Event Management | Collaboration |
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2021 | 2021 |
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Survey and Questionnaire | Collaboration |
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2021 | 2021 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Concord | Legacy | Concord Contract Management | Contract Lifecycle Management | Content Management | n/a | 2020 | 2020 |
In 2020, Trillium Health Resources implemented Concord Contract Management as its Contract Lifecycle Management platform for contract administration across vendor and provider contracts covering 26 counties in North Carolina. Trillium Health Resources is a behavioral healthcare organization responsible for managing provider networks and vendor agreements across a regional footprint.
Concord Contract Management was configured to centralize contract intake and routing, clause fields and triggers for conditional workflow automation, electronic delivery for signatures, and persistent audit trails with downloadable data reports. These functional modules support contract authoring, approvals, signature capture, and clause-level reporting consistent with Contract Lifecycle Management capabilities.
Operational coverage directed all of Trillium’s vendor and provider contracts through Concord, extending system use beyond the contracts team into multiple departments and increasing approval buy-in according to contracts coordinator Jerry D'Alto. The platform’s reporting and clause extraction capabilities were positioned to support regulatory compliance and value based reimbursements relevant to healthcare contracting.
Governance and rollout emphasized centralized processing in Concord Contract Management and user adoption driven by ease of use, reflected in the statement 'Concord's CLM was actually easier to use than I thought it would be,' by Jerry D'Alto. Trillium reported reduced contract management related spending by up to 50 percent, and noted that clearer audit trails and electronic signature delivery removed days from the contract lifecycle, while reporting supported regulatory and reimbursement requirements as observed by Brown.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Neon One | Legacy | Neon CRM | Donor and Fundraising Management | CRM | n/a | 2021 | 2021 |
In 2021, Trillium Health Resources implemented Neon CRM. Neon CRM is deployed on Trillium Health Resources' public website and serves as the organization's primary Donor and Fundraising Management application, capturing online gifts and constituent signups directly through site-hosted donation forms.
The implementation emphasizes constituent management and donation processing capabilities typical of Donor and Fundraising Management platforms, including online giving forms, event registration, and automated fundraising communications. Deployment leverages Neon CRM's web-facing configuration to centralize donor records and fundraising workflows, with fundraising and development teams managing form configuration, gift entry, and acknowledgment workflows through the application.
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PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Project Portfolio Management | PPM |
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2020 | 2020 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2016 | 2016 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Trillium Health Resources
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Trillium Health Resources Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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