Trinity College London
10th floor, Blue Fin Bldg, Southwark St,
London, SE1 0TA,
United Kingdom
London, SE1 0TA,
United Kingdom
44 20 7820 6100
Education
Trinity College London Technographics
Trinity College London Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Trinity College London and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 275 Trinity College London employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Trinity College London has purchased the following applications: Infor SunSystems for ERP Financial in 2011, Hubspot Live Chat for Chatbots and Conversational AI in 2018, Adobe Connect for Audio Video and Web Conferencing in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Trinity College London is running and its propensity to invest more and deepen its relationship with Infor , HubSpot , Adobe Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Trinity College London revenues, which have grown to $68.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Trinity College London intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Trinity College London Tech Stack and Enterprise Applications
Trinity College London ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infor | Legacy | Infor SunSystems | ERP Financial | ERP | APERTech | 2011 | 2012 |
In 2011, Trinity College London implemented Infor SunSystems to consolidate its finance technology stack, deploying the application as an ERP Financial solution across its central finance and systems accounting functions. The deployment was positioned to deliver core financial management and reporting capabilities consistent with the ERP Financial category, with an emphasis on configurability to align with academic funding and not for profit accounting workflows.
Infor SunSystems was configured to support standard ERP Financial modules including general ledger configuration, accounts payable and accounts receivable processing, cash and bank management, and financial reporting. The project emphasised customization of transaction workflows and chart of accounts to reflect Trinity College London’s daily processes, reflecting the vendor claim that SunSystems is adaptable and flexible and can be tailored to specific organisational needs.
Implementation services were provided by APERTech, with internal participation from project and systems accounting leadership at Trinity College London. The rollout focused on finance and accounting teams, with APERTech delivering configuration, user acceptance testing support, and knowledge transfer to internal systems accounting staff.
Stakeholder feedback highlighted the solution’s functional breadth and customization capability, with a Trinity College London project manager and systems accountant recommending SunSystems for its ability to be customised to accurately meet teams’ daily processes. The narrative underscores an architecture and deployment geared toward configurable financial modules, governance through formal configuration and user training, and operational ownership by the finance organisation.
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Trinity College London AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | Hubspot Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, Trinity College London deployed Hubspot Live Chat on its public website. The deployment uses Hubspot Live Chat as a Chatbots and Conversational AI solution to manage web-based student and stakeholder engagement, routing prospective student inquiries to front-line teams. The implementation established an embedded live chat widget and a real-time messaging channel for marketing and student services traffic.
Configuration emphasized common Chatbots and Conversational AI capabilities including session transcripts, canned responses, visitor targeting, and chat routing to streamline inquiry handling. Operational ownership was assigned to digital and student services teams, who maintain chat workflows, response templates, and escalation paths for admissions and customer service use cases. Governance centered on template management and workflow rules to ensure consistent handling of web conversations inside the HubSpot platform.
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Trinity College London Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Connect | Audio Video and Web Conferencing | Collaboration | n/a | 2017 | 2017 |
In 2017, Trinity College London implemented Adobe Connect. The Adobe Connect deployment is surfaced on the Trinity College London website to provide Audio Video and Web Conferencing capabilities for web based sessions supporting the institution's education and administrative activities.
The implementation leverages Adobe Connect core capabilities, including persistent virtual meeting rooms, synchronous audio and video, screen sharing, chat pods, and session recording to enable live instruction and stakeholder meetings. Configuration emphasizes web embedded access, browser based clients, account level administration, meeting templates, and role based host and participant controls consistent with Audio Video and Web Conferencing workflows. Governance focuses on centralized meeting administration and content recording controls for sessions published via the Trinity College London site, with operational coverage oriented to web facing sessions accessed by internal and external users.
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Collaboration | Collaboration |
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2015 | 2015 |
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Trinity College London CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2015 | 2015 |
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Customer Support | CRM |
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2024 | 2024 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Trinity College London ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2024 | 2024 |
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Trinity College London IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Trinity College London
| First Name | Last Name | Title | Function | Department | Phone | |
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Chief Financial Officer | CXO | Finance | |
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Head of Finance | Director | Finance | |
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Head of IT | Director | IT | |
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Apps Being Evaluated by Trinity College London Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Trinity College London IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Trinity College London digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Trinity College London Technographics
Trinity College London is a Education organization based in United Kingdom,
with around 275 employees and annual revenues of $68.0 million.
Trinity College London operates a diverse technology stack with applications such as
Infor SunSystems, Hubspot Live Chat and Adobe Connect,
covering areas like ERP Financial, Chatbots and Conversational AI and Audio Video and Web Conferencing.
Trinity College London has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Infor, HubSpot and Adobe Systems.
Trinity College London recently adopted applications including
FreshDesk Customer Support in 2024, Freshservice in 2024 and HubSpot Ads in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Trinity College London’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Trinity College London’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Trinity College London technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.