Stamford, PE9 2JL,
United Kingdom
Trinity Event Solutions Technographics
Trinity Event Solutions Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Trinity Event Solutions and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 28 Trinity Event Solutions employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Trinity Event Solutions has purchased the following applications: Tawk.to for Chatbots and Conversational AI in 2016, Microsoft 365 for Collaboration in 2017, Packet Tide ExpressionEngine CMS (ex EllisLab) for Web Content Management in 2013 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Trinity Event Solutions is running and its propensity to invest more and deepen its relationship with Tawk.to , Microsoft , Packet Tide or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Trinity Event Solutions revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Trinity Event Solutions intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Trinity Event Solutions Tech Stack and Enterprise Applications
Trinity Event Solutions AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tawk.to | Legacy | Tawk.to | Chatbots and Conversational AI | AI-Powered Application | n/a | 2016 | 2016 |
In 2016, Trinity Event Solutions implemented Tawk.to on its website. The deployment uses Tawk.to, classified under Chatbots and Conversational AI, to provide real-time visitor messaging and front-line customer engagement for a 28-person professional services firm based in the United Kingdom. The implementation is focused on web-based contact channels rather than back-office automation.
The installation centers on the Tawk.to website chat widget and associated agent console, leveraging typical Chatbots and Conversational AI capabilities such as live chat, canned responses, automated offline message capture and session transcripts. Configuration work included creating agent user accounts, defining basic routing and reply templates, and embedding the Tawk.to script within site pages to ensure persistent availability across the web footprint. The configuration supports conversational workflows aligned to booking inquiries and event service questions.
Operational coverage is concentrated on web enquiries and is positioned to support sales and client services workflows, with agents using the Tawk.to console to triage and hand off leads. Governance is implemented through account-level administration, chat assignment and transcript retention for follow up, reflecting a lightweight, site-centric governance model appropriate for the company size. Trinity Event Solutions uses Tawk.to as its primary conversational channel on the corporate website, integrating real-time messaging into customer engagement processes.
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Trinity Event Solutions Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017, Trinity Event Solutions implemented Microsoft 365 to support Collaboration across the firm. Publicly accessible site assets show Microsoft 365 referenced on their website, indicating an active tenant and organization-level deployment. The implementation targets core productivity and collaboration business functions including email, real-time communication, document storage and Office application usage for staff.
Configuration aligns with a small company tenant profile, leveraging Microsoft 365 capabilities such as Exchange Online for email, Microsoft Teams for meetings and chat, SharePoint Online for intranet and document management, OneDrive for file synchronization, and Office desktop and web apps for content authoring. Operational scope covers the companys internal departments and UK-based staff, with centralized tenant administration and standard user provisioning and access control workflows typical for a 28-employee professional services firm. This entry restates Microsoft 365 and the Collaboration category to clarify the relationship between Trinity Event Solutions Microsoft 365 Collaboration and internal communications and document management business functions.
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Trinity Event Solutions Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Packet Tide | Legacy | Packet Tide ExpressionEngine CMS (ex EllisLab) | Web Content Management | Content Management | n/a | 2013 | 2013 |
In 2013, Trinity Event Solutions deployed Packet Tide ExpressionEngine CMS (ex EllisLab) as its Web Content Management platform to operate the company website. The implementation placed Packet Tide ExpressionEngine CMS (ex EllisLab) at the center of public-facing content delivery for marketing and event communications, providing a single system for page templates and channel-driven content management.
The deployment focused on standard Web Content Management capabilities, including content authoring and editing, template and theme management, asset management for images and documents, configurable publishing workflows, role-based editorial control, and structured content channels for events and services. Configuration likely emphasized modular templates and publish scheduling to support frequent updates to event pages and service listings, consistent with category-aligned functionality.
Operational scope covered the company website and the marketing and communications functions that manage event collateral and client-facing information. Governance was implemented through editorial roles and publishing workflows to centralize content ownership and reduce ad hoc site updates, enabling consistent content structure and ongoing site maintenance under the Packet Tide ExpressionEngine CMS (ex EllisLab) Web Content Management deployment.
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Trinity Event Solutions CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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CRM | CRM |
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2015 | 2016 |
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Trinity Event Solutions IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Trinity Event Solutions
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|---|---|---|---|---|---|---|
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Apps Being Evaluated by Trinity Event Solutions Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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