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Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Trinity Event Solutions Tech Stack and Enterprise Applications

Trinity Event Solutions AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Tawk.to Legacy Tawk.to Chatbots and Conversational AI AI-Powered Application n/a 2016 2016
In 2016, Trinity Event Solutions implemented Tawk.to on its website. The deployment uses Tawk.to, classified under Chatbots and Conversational AI, to provide real-time visitor messaging and front-line customer engagement for a 28-person professional services firm based in the United Kingdom. The implementation is focused on web-based contact channels rather than back-office automation. The installation centers on the Tawk.to website chat widget and associated agent console, leveraging typical Chatbots and Conversational AI capabilities such as live chat, canned responses, automated offline message capture and session transcripts. Configuration work included creating agent user accounts, defining basic routing and reply templates, and embedding the Tawk.to script within site pages to ensure persistent availability across the web footprint. The configuration supports conversational workflows aligned to booking inquiries and event service questions. Operational coverage is concentrated on web enquiries and is positioned to support sales and client services workflows, with agents using the Tawk.to console to triage and hand off leads. Governance is implemented through account-level administration, chat assignment and transcript retention for follow up, reflecting a lightweight, site-centric governance model appropriate for the company size. Trinity Event Solutions uses Tawk.to as its primary conversational channel on the corporate website, integrating real-time messaging into customer engagement processes.
Trinity Event Solutions Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2017 2017
In 2017, Trinity Event Solutions implemented Microsoft 365 to support Collaboration across the firm. Publicly accessible site assets show Microsoft 365 referenced on their website, indicating an active tenant and organization-level deployment. The implementation targets core productivity and collaboration business functions including email, real-time communication, document storage and Office application usage for staff. Configuration aligns with a small company tenant profile, leveraging Microsoft 365 capabilities such as Exchange Online for email, Microsoft Teams for meetings and chat, SharePoint Online for intranet and document management, OneDrive for file synchronization, and Office desktop and web apps for content authoring. Operational scope covers the companys internal departments and UK-based staff, with centralized tenant administration and standard user provisioning and access control workflows typical for a 28-employee professional services firm. This entry restates Microsoft 365 and the Collaboration category to clarify the relationship between Trinity Event Solutions Microsoft 365 Collaboration and internal communications and document management business functions.
Trinity Event Solutions Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Packet Tide Legacy Packet Tide ExpressionEngine CMS (ex EllisLab) Web Content Management Content Management n/a 2013 2013
In 2013, Trinity Event Solutions deployed Packet Tide ExpressionEngine CMS (ex EllisLab) as its Web Content Management platform to operate the company website. The implementation placed Packet Tide ExpressionEngine CMS (ex EllisLab) at the center of public-facing content delivery for marketing and event communications, providing a single system for page templates and channel-driven content management. The deployment focused on standard Web Content Management capabilities, including content authoring and editing, template and theme management, asset management for images and documents, configurable publishing workflows, role-based editorial control, and structured content channels for events and services. Configuration likely emphasized modular templates and publish scheduling to support frequent updates to event pages and service listings, consistent with category-aligned functionality. Operational scope covered the company website and the marketing and communications functions that manage event collateral and client-facing information. Governance was implemented through editorial roles and publishing workflows to centralize content ownership and reduce ad hoc site updates, enabling consistent content structure and ongoing site maintenance under the Packet Tide ExpressionEngine CMS (ex EllisLab) Web Content Management deployment.
Trinity Event Solutions CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
CRM CRM 2015 2016
Trinity Event Solutions IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2017 2017
Content Delivery Network IaaS 2022 2022

IT Decision Makers and Key Stakeholders at Trinity Event Solutions

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Trinity Event Solutions Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Trinity Event Solutions IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Trinity Event Solutions digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Trinity Event Solutions Technographics
Trinity Event Solutions is a Professional Services organization based in United Kingdom, with around 28 employees and annual revenues of $2.0 million.
Trinity Event Solutions operates a diverse technology stack with applications such as Tawk.to, Microsoft 365 and Packet Tide ExpressionEngine CMS (ex EllisLab), covering areas like Chatbots and Conversational AI, Collaboration and Web Content Management.
Trinity Event Solutions has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Tawk.to, Microsoft and Packet Tide.
Trinity Event Solutions recently adopted applications including Cloudflare CDN in 2022, Microsoft 365 in 2017 and Microsoft Azure Cloud Services in 2017, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Trinity Event Solutions’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Trinity Event Solutions’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Trinity Event Solutions technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.