Mildura, 3500, VIC,
Australia
Tristar Medical Group Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Tristar Medical Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 800 Tristar Medical Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Tristar Medical Group has purchased the following applications: Tanda Rostering and Attendance for Time and Attendance in 2016, MedicalDirector Pracsoft for Patient Management in 2016, Microsoft 365 for Collaboration in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Tristar Medical Group is running and its propensity to invest more and deepen its relationship with Tanda , MedicalDirector , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Tristar Medical Group revenues, which have grown to $80.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Tristar Medical Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tanda | Legacy | Tanda Rostering and Attendance | Time and Attendance | HCM | n/a | 2016 | 2016 |
In 2016, Tristar Medical Group implemented Tanda Rostering and Attendance. The deployment addressed Time and Attendance for its Canberra ACT clinic operations, centralizing rostering and attendance capture for medical reception and clinical staff.
Tanda Rostering and Attendance was configured to support roster creation and maintenance for doctors and nursing staff, daily time and attendance capture, shift scheduling and coverage planning including nurse leave cover, and compliance monitoring tied to company policy and procedure. The system was also used to schedule and coordinate staff training and new doctor orientation, aligning operational scheduling with medical reception workflows and administrative rostering responsibilities.
The application was deployed alongside the clinic’s medical software stack that includes Pracsoft and Medical Director, forming the operational tooling used by reception and administrative teams without asserting technical integration specifics. Operational governance positioned the medical receptionist role as the primary roster administrator, responsible for monitoring staff compliance, coordinating training and orientation, and maintaining authoritative Time and Attendance records in Tanda Rostering and Attendance.
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| MedicalDirector | Legacy | MedicalDirector Pracsoft | Patient Management | ERP Services and Operations | n/a | 2016 | 2016 |
In 2016 Tristar Medical Group implemented MedicalDirector Pracsoft as its Patient Management platform. The deployment was concentrated on clinic operations in Canberra ACT and targeted front-desk and clinical administrative workflows used by reception and practice staff.
MedicalDirector Pracsoft was configured to support core practice modules including appointment scheduling, patient registration, electronic clinical notes, and practice billing. The implementation covered Medicare batch submission processes and processing of private health insurer claims and exceptions, reflecting handling of Medicare, OSHC Allianz, Bupa, and specific WorkCover and Transport Accident Commission workflows by reception staff.
The practice used MedicalDirector Pracsoft alongside Medical Director for clinical support and Tanda for staff rostering, with operational coordination at the front desk to align bookings, rostering, and billing tasks. MedicalDirector Pracsoft served as the central patient management and transaction record system while rostering and staff compliance tasks were handled in conjunction with Tanda and local administrative processes.
Governance and workflow changes emphasized accreditation support, staff compliance monitoring, structured training and new doctor orientation, and receptionist-led billing reconciliation. Day-to-day operations included batching accounts, exception handling for insurer claims, monitoring and control of WorkCover and Transport Accident Commission matters, and reporting and follow-up on Medicare queries, all recorded and managed through MedicalDirector Pracsoft.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019, Tristar Medical Group implemented Microsoft 365 to establish a Collaboration platform across its Australian operations. The deployment centralized core productivity and communication tooling to support clinical and corporate business functions across the organization.
The Microsoft 365 implementation uses standard Collaboration capabilities including Exchange Online for mail, Microsoft Teams for real-time communication and meetings, SharePoint Online for intranet and document management, and OneDrive for endpoint file sync and personal storage. Configuration work focused on tenant provisioning, site and channel architecture, mailbox and group configuration, and policy application for document lifecycle and sharing controls.
Tristar Medical Group’s public website contains references to Microsoft 365 assets, indicating surface-level integration of Microsoft 365 components with outward-facing web properties. Operational coverage is concentrated within Australia and extends to clinical teams, administrative staff, and IT operations responsible for user provisioning and support.
Governance and control were organized around tenant-level identity and access management, role-based access controls, conditional access and data loss prevention policies to align Collaboration use with healthcare compliance requirements. Rollout and adoption work emphasized configuration standardization and policy enforcement rather than custom external integrations.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Marketing Automation | CRM |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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