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Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Triumph Motorcycles Tech Stack and Enterprise Applications

Triumph Motorcycles ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Infor Legacy Infor SunSystems ERP Financial ERP Financial Management n/a 2015 2015
In 2015, Triumph Motorcycles implemented Infor SunSystems to centralize financial controls and accounting processes. Infor SunSystems was deployed as the company ERP Financial platform to support reconciliation workflows and to instrument Value Engineering savings tracking for bike component programs. The deployment focused on core financial workflows, including general ledger posting, component-level cost capture, and accounting transfer desk processes. Sun Accounting's Transfer Desk was configured and used to address longstanding reconciliation issues, providing transaction-level transfer and adjustment capabilities within Infor SunSystems. Operational coverage centered on the finance organization and value engineering teams, with the system used to record and attribute cost reductions from Value Engineering activities to specific component programs. Configuration work emphasized cost attribution and reporting fields to allow VE project financials to flow through the ERP Financial ledgers. Outcomes documented during the engagement included the ability to measure savings made from Value Engineering applied to multiple bike components and the resolution of persistent reconciliations using Sun Accounting's Transfer Desk. These signals indicate Infor SunSystems was used to both capture VE savings and remediate reconciliation gaps in Triumph Motorcycles accounting workflows.
Triumph Motorcycles HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Conduent Legacy Conduent Benefits Administration (OEM Mercer Darwin Benefits) Benefits Administration HCM n/a 2018 2018
In 2018, Triumph Motorcycles implemented Conduent Benefits Administration (OEM Mercer Darwin Benefits) to centralize employee benefits management across its workforce. The deployment used Conduent Benefits Administration to provision core Benefits Administration functions including plan configuration, eligibility rules, open enrollment and life event processing, and employee self service for enrollment and communication. Conduent Benefits Administration (OEM Mercer Darwin Benefits) was configured to act as the system of record for benefits life cycle management and policies. Operational ownership was placed with HR and Total Rewards, with role based access controls established for benefits administrators and managers to support governance and approvals. The implementation emphasized configuration for plan year management, audit trails to support compliance, and workflow orchestration to reduce manual benefits processing. Triumph Motorcycles applied the system across its employee population to standardize benefits administration processes and streamline HR execution of benefits policy.
Triumph Motorcycles AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Salesforce Legacy Salesforce Chat (formerly Salesforce Live Agent) Chatbots and Conversational AI AI-Powered Application n/a 2016 2016
In 2016, Triumph Motorcycles deployed Salesforce Chat (formerly Salesforce Live Agent) on its public website. The implementation used Salesforce Chat as a Chatbots and Conversational AI solution to deliver real time customer engagement for retail sales and owner support inquiries through the corporate website. The deployment centered on an embedded web chat widget and configuration of agent facing chat consoles, session routing and queue management, canned response libraries, and transcript capture to support follow up and case handling. Configuration emphasized standard Chatbots and Conversational AI capabilities such as real time messaging, canned replies, session handoff to human agents, and chat transcript logging to feed customer support workflows and escalation paths on the website.
Triumph Motorcycles Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Collaboration Collaboration 2019 2019
Triumph Motorcycles Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Web Content Management Content Management 2015 2015
Triumph Motorcycles CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Data Platform CRM 2023 2023
Customer Experience CRM 2017 2017
Marketing Automation CRM 2015 2015
Marketing Automation CRM 2020 2020
Marketing Automation CRM 2023 2023
Marketing Automation CRM 2018 2018
Sales Automation, CRM, Sales Engagement CRM 2016 2016
Sales Automation, Sales Engagement CRM 2022 2022
Triumph Motorcycles TRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Governance, Risk and Compliance TRM 2021 2021
Governance, Risk and Compliance TRM 2021 2021
Triumph Motorcycles IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2012 2012
Application Hosting and Computing Services IaaS 2018 2018
Application Hosting and Computing Services IaaS 2018 2018
Content Delivery Network IaaS 2020 2020
Content Delivery Network IaaS 2019 2019

IT Decision Makers and Key Stakeholders at Triumph Motorcycles

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Triumph Motorcycles Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Triumph Motorcycles IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Triumph Motorcycles digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Triumph Motorcycles Technographics
Triumph Motorcycles is a Automotive organization based in United Kingdom, with around 1700 employees and annual revenues of $300.0 million.
Triumph Motorcycles operates a diverse technology stack with applications such as Infor SunSystems, Conduent Benefits Administration (OEM Mercer Darwin Benefits) and Salesforce Chat (formerly Salesforce Live Agent), covering areas like ERP Financial, Benefits Administration and Chatbots and Conversational AI.
Triumph Motorcycles has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Infor, Conduent and Salesforce.
Triumph Motorcycles recently adopted applications including Microsoft Dynamics 365 Customer Insights in 2023, Microsoft Dynamics 365 Marketing in 2023 and Microsoft Dynamics 365 Sales in 2022, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Triumph Motorcycles’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Triumph Motorcycles’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Triumph Motorcycles technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.