Tromso Flis Technographics
Tromso Flis Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Tromso Flis and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 16 Tromso Flis employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Tromso Flis has purchased the following applications: Klarna Payments for Payment Processing in 2022, Zendesk Chat for Chatbots and Conversational AI in 2022, inRiver PIM for Product Information Management in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Tromso Flis is running and its propensity to invest more and deepen its relationship with Klarna , Zendesk , Kindly or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Tromso Flis revenues, which have grown to $4.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Tromso Flis intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Tromso Flis Tech Stack and Enterprise Applications
Tromso Flis ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Klarna | Legacy | Klarna Payments | Payment Processing | ERP | n/a | 2022 | 2022 |
In 2022, Tromso Flis implemented Klarna Payments on its website. Klarna Payments functions as the Payment Processing layer for the retailer, providing online checkout payment capture, authorization, and settlement workflows consistent with e-commerce payment processing needs.
The implementation focused on web checkout integration, configuring Klarna Payments' merchant-hosted flows and API-based order authorization to handle customer payment entry and tokenization. Configuration work emphasized secure payment tokenization, authorization sequencing, and settlement settings typical of a Payment Processing deployment, and the Klarna Payments integration was tuned for responsive checkout behaviour on the public site.
Integration scope is limited to the company website https://www.flisekompaniet.no/, supporting Tromso Flis' e-commerce sales and touching commerce, finance, and customer service operations. Operational coverage is company-wide within the retailer, with payments routed through Klarna Payments for order capture and reconciliation in Norway, administered by the retailer's internal staff given its 16 employee structure.
Governance was retained in-house, with commerce and finance teams responsible for live operations, payment reconciliation, and dispute handling workflows configured in the payment platform. The deployment reflects a single-site e-commerce rollout model, using Klarna Payments as the central Payment Processing component for online transactions.
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Tromso Flis AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2022 | 2022 |
In 2022, Tromso Flis deployed Zendesk Chat on its public website https://www.flisekompaniet.no. The deployment embeds Zendesk Chat as a site-level conversational interface, delivering real-time messaging for online shoppers and prospects. This implementation sits in the Chatbots and Conversational AI category and is aligned to customer service and e-commerce support functions within the retailer.
Configuration is oriented around a web widget and conversational workflows, leveraging standard capabilities such as live chat routing, scripted prompts, and session-based agent handoff consistent with Chatbots and Conversational AI deployments. Operational coverage is the company website as the primary channel, supporting Norway-based retail operations and front-line sales and service staff. No implementation partner, back-end integrations, or governance changes were indicated in the available source, so the narrative focuses on the embedded Zendesk Chat presence and its role in customer-facing support workflows.
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Chatbots and Conversational AI | AI-Powered Application |
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2019 | 2019 |
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Tromso Flis eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| inRiver | Legacy | inRiver PIM | Product Information Management | eCommerce | n/a | 2018 | 2018 |
In 2018 Tromso Flis deployed inRiver PIM as its Product Information Management solution to manage the product catalog published on flisekompaniet.no. The inRiver PIM implementation centralized product descriptions, structured attributes, pricing fields, and associated digital assets to serve as a single authoring source for the retailer's web catalog. The deployment focused on supporting the company website in Norway and the web-facing product pages used for online retail.
The inRiver PIM configuration emphasized catalog management and content enrichment capabilities, including attribute modeling, digital asset linking, and channel-specific syndication to the public website. Integration coverage is explicitly between inRiver PIM and the corporate website, with operational ownership resting with merchandising and e-commerce content teams who manage taxonomy, publishing rules, and approval workflows. Governance was organized around product data stewardship and publishing workflows to control catalog updates and web-published content.
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Product Information Management | eCommerce |
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2022 | 2022 |
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Product Review Management | eCommerce |
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2019 | 2019 |
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Tromso Flis CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Support | CRM |
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2022 | 2022 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Tag Management | CRM |
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2015 | 2015 |
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Tromso Flis ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2022 | 2022 |
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Application Performance Management | ITSM |
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2016 | 2016 |
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Tromso Flis TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2022 | 2022 |
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Governance, Risk and Compliance | TRM |
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2022 | 2022 |
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Tromso Flis PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2016 | 2016 |
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Transactional Email | PaaS |
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2019 | 2019 |
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Tromso Flis IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2000 | 2000 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Tromso Flis
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Tromso Flis Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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