1
True House, 29 Buckingham Gate,
London, SW1E 6NF,
United Kingdom
London, SW1E 6NF,
United Kingdom
44 20 3740-6940
Banking and Financial Services
1 Technographics
1 Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by 1 and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 40 1 employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that 1 has purchased the following applications: Klarna Payments for Payment Processing in 2023, Cisco Webex Meetings for Audio Video and Web Conferencing in 2018, Storyblok CMS for Content Management in 2024 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems 1 is running and its propensity to invest more and deepen its relationship with Klarna , Cisco Systems , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing 1 revenues, which have grown to $15.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for 1 intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
1 Tech Stack and Enterprise Applications
1 ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Klarna | Legacy | Klarna Payments | Payment Processing | ERP | n/a | 2023 | 2023 |
In 2023, True Global implemented Klarna Payments on its website, adopting Klarna Payments as its primary Payment Processing solution for online transactions. The deployment embedded Klarna Payments into the customer facing checkout flow, combining hosted payment components with API based authorization and capture to process orders initiated through the ecommerce site.
Functional configuration focused on payment acceptance, authorization and capture sequencing, refunds and returns processing, and enabling multiple Klarna payment options at checkout, with Klarna Payments merchant reporting surfaced to support settlement visibility. Operational coverage included ecommerce operations, finance, and customer service teams in the United Kingdom, and governance centered on role based access to the Klarna merchant interface and checkout configuration controls to manage payment options and compliance settings.
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1 Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2018 | 2018 |
In 2018 True Global implemented Cisco Webex Meetings as its Audio Video and Web Conferencing solution, embedding Cisco Webex Meetings on its public website to support client-facing conferencing and remote collaboration. The deployment leveraged the hosted Webex service model and standard browser-based join flows, with core capabilities implemented including multi-party audio and video, screen sharing, scheduling and guest access to support external client meetings and virtual presentations.
The implementation covered company-wide use across True Global’s United Kingdom operations and its roughly 40 employees, with primary adoption by sales, client services and leadership for external client engagements and internal team collaboration. Governance emphasis focused on meeting access controls and scheduling workflows, and the Cisco Webex Meetings implementation was positioned as the central Audio Video and Web Conferencing platform to unify meeting orchestration and guest join experiences on the corporate website.
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Collaboration | Collaboration |
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2017 | 2017 |
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Collaboration | Collaboration |
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2018 | 2018 |
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1 Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Storyblok | Legacy | Storyblok CMS | Content Management | Content Management | n/a | 2024 | 2024 |
In 2024, True Global implemented Storyblok CMS on its public website, adopting a headless Content Management architecture to separate content authoring from presentation. The Storyblok CMS deployment emphasized component-based content modeling and the visual editor to enable modular pages and faster editorial updates. The implementation centralized content storage and delivery for the corporate web presence.
Configuration work included reusable content components, structured content types, authoring workflows, and role-based editorial permissions aligned to marketing and web teams in the United Kingdom. Governance focused on editorial approval flows and content versioning to support controlled publishing and cross-team collaboration for site operations and communications.
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1 CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2024 | 2024 |
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Marketing Automation, Sales Automation | CRM |
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2023 | 2023 |
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Tag Management | CRM |
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2018 | 2018 |
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1 ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2024 | 2024 |
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1 PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2018 | 2018 |
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1 IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Cloud Storage | IaaS |
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2024 | 2024 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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1 CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2024 | 2024 |
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IT Decision Makers and Key Stakeholders at 1
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by 1 Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from 1 IT executives and key decision makers. This section highlights 1's latest recorded technology evaluations, including Clarifai Computer Vision for Computer Vision on 2025-09-04. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the 1 digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-09-04 | 1 | Evaluated | Clarifai | Clarifai Computer Vision | Computer Vision | AI-Powered Application |
FAQ - APPS RUN THE WORLD 1 Technographics
1 is a Banking and Financial Services organization based in United Kingdom,
with around 40 employees and annual revenues of $15.0 million.
1 operates a diverse technology stack with applications such as
Klarna Payments, Cisco Webex Meetings and Storyblok CMS,
covering areas like Payment Processing, Audio Video and Web Conferencing and Content Management.
1 has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Klarna, Cisco Systems and Storyblok.
1 recently adopted applications including
Storyblok CMS in 2024, Intuit Mailchimp in 2024 and New Relic APM in 2024,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of 1’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates 1’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete 1 technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.