New York, 10001, NY,
United States
TS Imagine Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by TS Imagine and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 500 TS Imagine employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that TS Imagine has purchased the following applications: Snowflake Cortex AI for Generative AI Platforms in 2024, Crazy Egg for Marketing Analytics in 2022, Atlassian Jira Service Desk for IT Service Management in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems TS Imagine is running and its propensity to invest more and deepen its relationship with Snowflake , Crazy Egg , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing TS Imagine revenues, which have grown to $128.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for TS Imagine intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
AI Development
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Snowflake | Legacy | Snowflake Cortex AI | Generative AI Platforms | AI Development | n/a | 2024 | 2024 |
In 2024, TS Imagine implemented Snowflake Cortex AI to operationalize retrieval-augmented generation workflows, consolidating AI-driven automation within the Snowflake ecosystem. Snowflake Cortex AI is used here as a Generative AI Platforms solution to power production RAGs across the company, specifically within data management and customer service teams.
The implementation centers on an automated RAG pipeline that ingests and deduplicates incoming vendor and client emails, applies vectorized retrieval and generative summarization, and then converts insights into actionable work items. Snowflake Cortex AI was configured to support the end-to-end workflow from ingestion through natural language summarization to action creation, enabling rapid iteration where designs move from prototype to production in days.
Operational integration includes automated creation, assignment, prioritization, and scheduling of JIRA tickets as the downstream orchestration mechanism, tied directly to the RAG outputs produced inside the Snowflake environment. TS Imagine reports exclusive use of Snowflake for its RAGs, which places Cortex AI and the Snowflake data platform at the center of the model serving and data governance boundary for these applications.
Governance and process changes emphasize workload standardization and automation of manual email sorting, reducing repetitive administrative tasks and shifting effort to oversight and exception handling. TS Imagine quantifies the outcome of this deployment as saving over 4,000 hours of manual work annually and achieving nearly 30 percent cost savings compared to the prior solution, demonstrating a measurable operational impact from Snowflake Cortex AI.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Crazy Egg | Legacy | Crazy Egg | Marketing Analytics | CRM | n/a | 2022 | 2022 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2022 | 2022 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Atlassian | Legacy | Atlassian Jira Service Desk | IT Service Management | ITSM | n/a | 2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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