Tufts Medical Center
800 Washington Street,
Boston, 02111, MA,
United States
Boston, 02111, MA,
United States
1 617-636-5000
Healthcare
Tufts Medical Center Technographics
Tufts Medical Center Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Tufts Medical Center and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10000 Tufts Medical Center employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Tufts Medical Center has purchased the following applications: UKG Workforce Central (ex Kronos Workforce Central) for Workforce Management in 2015, Microsoft 365 for Collaboration in 2021, DocuSign eSignature for Digital Signing in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Tufts Medical Center is running and its propensity to invest more and deepen its relationship with UKG , TigerConnect , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Tufts Medical Center revenues, which have grown to $2.50 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Tufts Medical Center intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Tufts Medical Center Tech Stack and Enterprise Applications
Tufts Medical Center HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG Workforce Central (ex Kronos Workforce Central) | Workforce Management | HCM | n/a | 2015 | 2015 |
In 2015 Tufts Medical Center implemented UKG Workforce Central (ex Kronos Workforce Central) to centralize scheduling and timekeeping for its hospital workforce. The deployment targeted Workforce Management functions across clinical and non clinical departments, aligning employee time and attendance processes with hospital operations.
Configuration emphasized core Workforce Management modules, including time and attendance, employee scheduling, and absence tracking, with form and punch workflows tailored to clinical shift patterns and variable staffing requirements. Internal feedback noted that Kronos and MyTime forms generated excessive paper and administrative overhead, which drove configuration to digitize and streamline form driven approvals inside UKG Workforce Central.
Operational governance established centralized timekeeping policies, role based approval workflows, and administrative controls to reduce manual form handling and enforce scheduling rules and shift validations. UKG Workforce Central was instrumented to provide a single system of record for workforce transactions and scheduling adjustments, supporting payroll readiness and operational staffing oversight.
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Workforce Scheduling | HCM |
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2023 | 2023 |
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Tufts Medical Center Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2021 | 2021 |
In 2021, Tufts Medical Center deployed Microsoft 365 as its primary Collaboration platform. The Microsoft 365 deployment is referenced on the organization’s public website and is positioned to support enterprise collaboration across clinical and administrative business functions. This implementation identifies Tufts Medical Center Microsoft 365 Collaboration as the central collaboration fabric for messaging, meetings, and document sharing.
Configuration focused on core Microsoft 365 components including Exchange Online for organizational email, Microsoft Teams for synchronous communication and conferencing, SharePoint Online for intranet and document management, and OneDrive for end user file storage. Functional workflows implemented align with Collaboration application patterns, emphasizing document version control, team based collaboration spaces, calendaring, and secure messaging.
Deployment is delivered via a tenant based Microsoft 365 cloud model with centralized administration, role based access controls, and policy management for information governance. The Microsoft 365 tenant surfaces collaboration artifacts on the public website while supporting internal cross departmental workflows across clinical operations, administrative services, and corporate functions.
Governance in the implementation includes access provisioning, retention and classification policies, and collaboration governance to manage data lifecycle and user permissions. Tufts Medical Center Microsoft 365 Collaboration consolidates platform modules, governance controls, and operational workflows to establish a consistent collaboration posture across the organization.
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Online Meeting Scheduling | Collaboration |
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2014 | 2014 |
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Online Meeting Scheduling | Collaboration |
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2018 | 2018 |
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Tufts Medical Center Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| DocuSign | Legacy | DocuSign eSignature | Digital Signing | Content Management | n/a | 2021 | 2021 |
In 2021 Tufts Medical Center deployed DocuSign eSignature as a Digital Signing solution on its public website. The implementation embeds DocuSign eSignature to capture electronic signatures for web-based forms and consent capture, positioning the application to handle in-browser signing sessions and signer verification at the point of online engagement.
Configuration centered on embedded signing flows, envelope routing, and template-driven document assembly consistent with Digital Signing deployments. DocuSign eSignature was configured to preserve audit trails, present documents within the website UI, and enforce signer authentication and consent workflows, enabling predictable electronic signature processing.
Operational scope is focused on the hospital website where online forms and consent documents are presented for signature, supporting patient intake and administrative business functions. Governance controls were established around signing workflows, role based access to signature events, and audit logging to maintain a record of executed documents and support compliance with electronic signature standards.
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Web Content Management | Content Management |
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2013 | 2013 |
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Tufts Medical Center CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Tufts Medical Center TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2019 | 2019 |
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Governance, Risk and Compliance | TRM |
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2019 | 2019 |
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Tufts Medical Center PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2016 | 2016 |
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Transactional Email | PaaS |
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2019 | 2019 |
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Transactional Email | PaaS |
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2020 | 2020 |
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Tufts Medical Center IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Cloud Storage | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Tufts Medical Center CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Endpoint Detection and Response (EDR), EMM / MDM / MAM | CyberSecurity |
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2016 | 2016 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Tufts Medical Center
| First Name | Last Name | Title | Function | Department | Phone | |
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EVP CIO | CXO | Finance | |
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HR Director | Director | HR | |
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Chief Operating Officer | CXO | Finance | |
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Vice President of Human Resources | VP | HR | |
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Chief Financial Officer | CXO | Finance | |
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Payroll Manager | Manager | Finance | |
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Apps Being Evaluated by Tufts Medical Center Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Tufts Medical Center IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Tufts Medical Center digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Tufts Medical Center Technographics
Tufts Medical Center is a Healthcare organization based in United States,
with around 10000 employees and annual revenues of $2.50 billion.
Tufts Medical Center operates a diverse technology stack with applications such as
UKG Workforce Central (ex Kronos Workforce Central), Microsoft 365 and DocuSign eSignature,
covering areas like Workforce Management, Collaboration and Digital Signing.
Tufts Medical Center has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as UKG, Microsoft and DocuSign.
Tufts Medical Center recently adopted applications including
TigerSchedule in 2023, Microsoft 365 in 2021 and DocuSign eSignature in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Tufts Medical Center’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Tufts Medical Center’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Tufts Medical Center technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.