AI Buyer Insights:

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● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

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● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

TurboTent
Location
No. 35, Ziqiang St., Tucheng Dist.,
New Taipei City, 23678,
Taiwan
Website
https://www.turbotent.com/
Phone
886 2-2268-2166
Artw industry
Retail
Employee
Revenue

TurboTent Technographics

TurboTent Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by TurboTent and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 500 TurboTent employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that TurboTent has purchased the following applications: EVOX CC Cloud Smart for Call Center in 2023 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems TurboTent is running and its propensity to invest more and deepen its relationship with EVOX or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing TurboTent revenues, which have grown to $155.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for TurboTent intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

TurboTent Data, Technology Stack, and Enterprise Applications
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
EVOX Legacy EVOX CC Cloud Smart Call Center CRM n/a 2023 2023
In 2023 TurboTent implemented EVOX CC Cloud Smart as its cloud Call Center solution to centralize customer contact handling across headquarters and retail counters in Taiwan. The deployment positioned EVOX CC Cloud Smart to manage inbound voice traffic and orchestrate routing to shared customer service agents and counter staff, consolidating interaction flows under a single cloud contact platform. Configuration centered on EVOX CC Cloud Smart ACD rules to drive skill based routing and priority queuing for customer segments, with agent desktop workflows designed to present unified interaction context. The implementation used an integration module to surface LINE chat history directly into the agent interface, enabling agents to see prior messaging alongside live voice interactions and reducing context switching. Operational scope covered customer service and CRM functions across TurboTent headquarters and retail counters in Taiwan, with the ECLIK integration documented in the vendor case study used to link LINE chat threads to voice records. The rollout emphasized workflow alignment between counter staff and centralized agents, and the integration of voice and LINE chat data increased agent efficiency and improved customer experience by providing unified interaction context.
IT Decision Makers and Key Stakeholders at TurboTent
First Name Last Name Title Function Department Email Phone
No data found
Show All Contacts
Apps Being Evaluated by TurboTent Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD TurboTent Technographics

TurboTent is a Retail organization based in Taiwan, with around 500 employees and annual revenues of $155.0 million.

TurboTent operates a diverse technology stack with applications such as EVOX CC Cloud Smart, covering areas like Call Center.

TurboTent has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as EVOX.

TurboTent recently adopted applications including EVOX CC Cloud Smart in 2023, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of TurboTent’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates TurboTent’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete TurboTent technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.