Turn5, Inc.
600 N. Cedar Hollow Rd,
Paoli, 19301, PA,
United States
Paoli, 19301, PA,
United States
1 866-727-1266
Retail
Turn5, Inc. Technographics
Turn5, Inc. Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Turn5, Inc. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 400 Turn5, Inc. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Turn5, Inc. has purchased the following applications: Intuit Quickbooks Enterprise for ERP Financial in 2011, Microsoft 365 for Collaboration in 2015, Zendesk Service for Customer Support in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Turn5, Inc. is running and its propensity to invest more and deepen its relationship with Intuit , Microsoft , Zendesk or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Turn5, Inc. revenues, which have grown to $60.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Turn5, Inc. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Turn5, Inc. Tech Stack and Enterprise Applications
Turn5, Inc. ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit Quickbooks Enterprise | ERP Financial | ERP | x | 2011 | 2011 |
In 2011, Turn5, Inc. implemented Intuit Quickbooks Enterprise as its core ERP Financial application. The deployment centralized transactional accounting and financial reporting for the 400 employee retail company in the United States, positioning Intuit Quickbooks Enterprise as the primary system of record for ledgers and formal financial close processes.
Configuration concentrated on standard ERP Financial modules including general ledger, accounts payable, accounts receivable, and inventory management to support retail purchasing and stock valuation workflows. Governance work emphasized role based access controls and documented month end close and reconciliation procedures to align finance, accounting, and purchasing functions. Public hiring materials from the period indicate Turn5 preferred candidates with experience in QuickBooks Pro/Enterprise or Microsoft Dynamics GP, reflecting operational continuity with Intuit Quickbooks Enterprise.
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Turn5, Inc. Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Turn5, Inc. deployed Microsoft 365 to provide Collaboration capabilities for corporate productivity, email, and content collaboration, and the company is using Microsoft 365 on their website. Turn5, Inc. Microsoft 365 Collaboration supports core business functions including mailbox and calendaring, document authoring and sharing, and team communication for a midmarket retail organization of roughly 400 employees.
Microsoft 365 was configured to deliver cloud email, Office desktop and web applications, and document collaboration and intranet capabilities consistent with the Collaboration category, commonly realized through SharePoint Online and Microsoft Teams as standard components of Microsoft 365. Governance emphasis included access controls, group permissions, and content lifecycle policies aligned to Collaboration rollout practices, while operational coverage centered on corporate departments supporting merchandising, ecommerce, customer service, and IT with centralized document storage and real time collaboration workflows.
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Turn5, Inc. CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Service | Customer Support | CRM | n/a | 2018 | 2018 |
In 2018, Turn5, Inc. deployed Zendesk Service as its Customer Support solution. The implementation is visible on the Turn5 website where Zendesk Service is used to handle customer-facing inquiries tied to e-commerce operations. The deployment centralized web-based support channels and provided a single entry point for product and order inquiries. The scope emphasized retail customer service workflows for online customers in the United States.
Zendesk Service was configured to deliver core Customer Support capabilities including ticketing, web-driven contact capture, knowledge base publishing, and workflow automation for routing and response management. The implementation leveraged macros and automated triggers to standardize agent responses and manage queue prioritization, and agent-facing ticket management was structured to support case assignment and escalation. Configuration focused on consistent web-embedded support workflows and agent efficiency tools.
Integration points are centered on the Turn5 website where the Zendesk Service web widget captures customer interactions and generates support tickets for the service team. Operational coverage included the customer service and e-commerce fulfillment functions, with governance framed around ticket ownership, response SLAs, and escalation procedures. Rollout followed iterative site-level embedding to maintain consistent behavior across product pages and checkout support touchpoints.
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Customer Support | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Turn5, Inc. ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2018 | 2018 |
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Turn5, Inc. IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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IT Decision Makers and Key Stakeholders at Turn5, Inc.
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Director, IT & Backend Development | Director | IT | |
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President & CEO | CXO | Finance | |
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Senior Director of Operations | Director | Operations | |
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Vice President and Head of Finance | VP | Finance | |
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Apps Being Evaluated by Turn5, Inc. Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Turn5, Inc. IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Turn5, Inc. digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Turn5, Inc. Technographics
Turn5, Inc. is a Retail organization based in United States,
with around 400 employees and annual revenues of $60.0 million.
Turn5, Inc. operates a diverse technology stack with applications such as
Intuit Quickbooks Enterprise, Microsoft 365 and Zendesk Service,
covering areas like ERP Financial, Collaboration and Customer Support.
Turn5, Inc. has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Intuit, Microsoft and Zendesk.
Turn5, Inc. recently adopted applications including
Zendesk Support Ticketing System in 2020, Zendesk Service in 2018 and Intuit Mailchimp in 2018,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Turn5, Inc.’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Turn5, Inc.’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Turn5, Inc. technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.