Turner Construction Company Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Turner Construction Company and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10000 Turner Construction Company employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Turner Construction Company has purchased the following applications: Assyst ITSM Solution for IT Service Management in 2017, Oracle Textura for Payment Processing in 2016, Hubspot CRM for CRM in 2016 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Turner Construction Company is running and its propensity to invest more and deepen its relationship with Axios Systems , Oracle , HubSpot or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Turner Construction Company revenues, which have grown to $2.50 billion in 2023, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Turner Construction Company intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

About the Customer

Turner is a North America-based, international construction services company and is a leading builder in diverse market segments. The company has earned recognition for undertaking large, complex projects, fostering innovation, embracing emerging technologies, and making a difference for their clients, employees, and community. 

Scope and Challenges

In January 2018 US-based construction firm, Turner Construction implements Axios Systems, a pioneer of “Fit for Purpose” IT Service Management (ITSM) and IT Operations Management (ITOM) cloud solutions.

"At Turner, we were looking for a solution that would help us improve how we support our business. We implemented a solution that helped us obtain our initial goals with scalability to help us realize our future goals," said Tamara Cole, Service Desk Manager at Turner Construction Company.

Outcome and Implications

The organization is focusing on ‘Shifting Left’. With the implementation of the self-service portal and Service Catalog, Turner will empower end users through an omnichannel support capability to easily self-manage their technology services and requests. Through the implementation, Turner is also able to provide a modern digital workplace customer experience for employees to boost productivity and increase end-user satisfaction.

Key assyst capabilities, such as empowering the Digital Workplace, Request Fulfilment, Knowledge Management, Workflow, and Incident Management will enable Turner to modernize their support channels, operate more efficiently and remain committed to the Continuous Service Improvement model.

Quotes

"We are delighted to present Turner Construction Company with our top implementation award. This is a company that has exemplified what it means to be an Axios partner and we could not be happier with the progress being made, especially with their self-service digital workplace capabilities. Turner is all about service, both in the construction and business sense. Its commitment to continually striving to improve is equally matched by our dedication to providing the best support possible with their IT innovation. I look forward to many more years of partnership," said Markos Symeonides, Regional CEO at Axios Systems.