Medellin, x,
Colombia
Tuya Colombia Technographics
Tuya Colombia Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Tuya Colombia and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2841 Tuya Colombia employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Tuya Colombia has purchased the following applications: GumGum for Artificial Intelligence Marketing in 2019, wolkvox BI for Analytics and BI in 2022, Cisco Webex Meetings for Audio Video and Web Conferencing in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Tuya Colombia is running and its propensity to invest more and deepen its relationship with GumGum , wolkvox , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Tuya Colombia revenues, which have grown to $267.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Tuya Colombia intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Tuya Colombia Tech Stack and Enterprise Applications
Tuya Colombia AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| GumGum | Legacy | GumGum | Artificial Intelligence Marketing | AI-Powered Application | n/a | 2019 | 2019 |
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Tuya Colombia Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| wolkvox | Legacy | wolkvox BI | Analytics and BI | Analytics and BI | n/a | 2022 | 2022 |
In 2022 Tuya Colombia implemented wolkvox BI as an Analytics and BI application to extend operational reporting tied to its contact center. Tuya Colombia uses wolkvox for WhatsApp campaigns, IVR, Text-to-Speech and contact center licenses to enhance contactability and campaign delivery for collections and customer engagement, and wolkvox BI was introduced to surface analytics from those channels.
wolkvox BI was configured to deliver operational dashboards, campaign performance reports, contactability analytics and agent interaction metrics aligned to collections workflows. Configuration work emphasized scheduled reporting, dashboard slicing by campaign and queue, and data modeling to map contact center events to collections status and CRM identifiers.
The deployment integrated analytics with wolkvox contact center telemetry and WhatsApp campaign outputs and was consumed by collections and customer engagement teams at Tuya Colombia. The Analytics and BI implementation supported CRM and collections processes by consolidating interaction records, campaign results and queue metrics for operational reporting and outreach orchestration.
Governance procedures centered on role based access to dashboards, scheduled distribution of reports to collections managers and iterative refinement of campaign measurement definitions. The wolkvox BI implementation prioritized operationalization of reporting inside contact center operations and campaign delivery workflows rather than broad enterprise data restructuring.
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Tuya Colombia Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2017 | 2017 |
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Tuya Colombia Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Management | Content Management |
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2018 | 2018 |
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Tuya Colombia eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Personalization and Product Recommendations | eCommerce |
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2019 | 2019 |
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Tuya Colombia CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Call Center | CRM |
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2023 | 2024 |
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Call Center | CRM |
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2023 | 2023 |
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Data Management Platform | CRM |
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2019 | 2019 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2022 | 2022 |
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Tuya Colombia ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2021 | 2021 |
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Tuya Colombia PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Apps Development | PaaS |
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2018 | 2018 |
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Tuya Colombia IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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Tuya Colombia CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Security (AppSec) | CyberSecurity |
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2018 | 2018 |
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Identity and Access Management (IAM) | CyberSecurity |
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2023 | 2023 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Tuya Colombia
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Tuya Colombia Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||