TWG Tea Company
390 Havelock Road #05-01. King's Centre,
Singapore, 169662,
Singapore
Singapore, 169662,
Singapore
65 6733 7997
Retail
TWG Tea Company Technographics
TWG Tea Company Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by TWG Tea Company and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 330 TWG Tea Company employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that TWG Tea Company has purchased the following applications: Microsoft Dynamics NAV for ERP Financial in 2015, Microsoft 365 for Collaboration in 2020, Dynamicweb CMS for Web Content Management in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems TWG Tea Company is running and its propensity to invest more and deepen its relationship with Microsoft , Dynamicweb Software , Contentsquare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing TWG Tea Company revenues, which have grown to $90.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for TWG Tea Company intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
TWG Tea Company Tech Stack and Enterprise Applications
TWG Tea Company ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics NAV | ERP Financial | ERP | n/a | 2015 | 2015 |
In 2015, TWG Tea Company implemented Microsoft Dynamics NAV 5.0 to manage core ERP Financial operations for its Singapore finance organization. The deployment centralized accounts payable processing, weekly bank reconciliation workflows, invoice posting, and employee claims handling under the Microsoft Dynamics NAV application.
The implementation leveraged Microsoft Dynamics NAV 5.0 functional capabilities to produce periodic financial reports, specifically AP Aging Analysis Report and GRIO Report, and to support review and posting of invoices entered by staff. Configuration work emphasized accounts payable ledger, bank transaction reconciliation routines, and expense claims upload processes consistent with ERP Financial workflows.
Operational coverage included the finance department and routine coordination with department heads to validate supporting documentation and approvals prior to submitting payments to signatories. Process governance centered on prepayment controls, verification checklists for supporting documents, and weekly bank transaction reconciliation performed by finance staff.
Day to day activities documented in the implementation included running and evaluating AP Aging Analysis Report and GRIO Report, maintaining and reconciling bank transactions on a weekly basis, reviewing and posting invoices keyed into Microsoft Dynamics NAV, and reviewing employee claims summaries before upload. The configuration and procedural controls reflect an ERP Financial implementation focused on accounts payable controls, payment authorization workflows, and centralized financial reporting.
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TWG Tea Company Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020, TWG Tea Company deployed Microsoft 365 to standardize collaboration across the organization and to surface selected workplace capabilities on its public website. The deployment is recorded under the Collaboration category and was positioned to consolidate email, document management, and team communication for a 330 person retail organization headquartered in Singapore.
The Microsoft 365 implementation included core collaboration components such as Exchange Online for corporate mail, SharePoint Online for content management and web content reuse, OneDrive for personal file synchronization, and Teams for real time chat and meetings. Configuration emphasized document version control, centralized intranet content publishing, and conditional sharing controls to align collaboration workflows with retail merchandising and marketing processes.
TWG Tea Company used Microsoft 365 functionality on its website to enable content publishing and to support email based contact workflows, while the suite simultaneously supported internal collaboration for corporate, merchandising, marketing, and customer service teams. Operational coverage extended across corporate functions and retail support roles, with the platform serving both internal collaboration and outward facing content needs.
Governance centered on centralized content management, permission hygiene, and standardized collaboration policies to manage document lifecycle and external sharing. Rollout followed a phased adoption model across departments to align process changes with retail operations and to establish routine governance for ongoing collaboration management.
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TWG Tea Company Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Dynamicweb Software | Legacy | Dynamicweb CMS | Web Content Management | Content Management | n/a | 2018 | 2018 |
In 2018, TWG Tea Company implemented Dynamicweb CMS to manage content on its corporate website. Dynamicweb CMS serves as the Web Content Management platform for the site, providing content authoring, page template management, media asset handling, and publishing controls for the retail brand.
The implementation centers on standard Web Content Management capabilities including multilingual content support, SEO metadata fields, scheduled publishing, and editorial approval workflows, enabling marketing and digital teams to manage product pages, brand storytelling, and promotional content. Governance emphasizes role based access and content lifecycle controls within Dynamicweb CMS, with templates and modular content components used to enforce consistent presentation and accelerate page creation.
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TWG Tea Company CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2019 | 2019 |
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TWG Tea Company PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2020 | 2020 |
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TWG Tea Company IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at TWG Tea Company
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Senior Procurement Officer | Director | Procurement | |
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Head of IT | Director | IT | |
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Financial Controller | Director | Finance | |
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Senior Finance Manager | Manager | Finance | |
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Apps Being Evaluated by TWG Tea Company Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from TWG Tea Company IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the TWG Tea Company digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD TWG Tea Company Technographics
TWG Tea Company is a Retail organization based in Singapore,
with around 330 employees and annual revenues of $90.0 million.
TWG Tea Company operates a diverse technology stack with applications such as
Microsoft Dynamics NAV, Microsoft 365 and Dynamicweb CMS,
covering areas like ERP Financial, Collaboration and Web Content Management.
TWG Tea Company has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft and Dynamicweb Software.
TWG Tea Company recently adopted applications including
Hotjar in 2021, Amazon EC2 in 2021 and Cloudflare CDN in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of TWG Tea Company’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates TWG Tea Company’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete TWG Tea Company technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.