Twilio
101 Spear St, 5th Floor,
San Francisco, 94105, CA,
United States
San Francisco, 94105, CA,
United States
1 415-390-2337
Professional Services
Twilio Technographics
Twilio Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Twilio and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 8156 Twilio employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Twilio has purchased the following applications: Terminus ABM Platform for Account Based Marketing in 2021, Domo for Analytics and BI in 2015, Amazon EC2 for Application Hosting and Computing Services in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Twilio is running and its propensity to invest more and deepen its relationship with Terminus , 6sense , Zoominfo or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Twilio revenues, which have grown to $3.83 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Twilio intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Twilio Data, Technology Stack, and Enterprise Applications
CRM
Analytics and BI
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
|---|---|---|---|---|---|---|---|
| Domo | Legacy | Domo | Analytics and BI | Analytics and BI | n/a | 2015 | 2018 |
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Data Warehouse | Analytics and BI |
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2020 | 2020 |
IaaS
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
|---|---|---|---|---|---|---|---|
| Amazon Web Services (AWS) | Legacy | Amazon EC2 | Application Hosting and Computing Services | IaaS | n/a | 2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
ITSM
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2021 | 2021 |
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Application Performance Management | ITSM |
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2021 | 2021 |
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Incident Management | ITSM |
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2021 | 2021 |
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IT Service Management | ITSM |
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2021 | 2021 |
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Remote Monitoring and Management | ITSM |
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2021 | 2021 |
PaaS
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
|---|---|---|---|---|---|---|---|
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Apps Development | PaaS |
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2021 | 2021 |
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Transactional Email | PaaS |
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2021 | 2021 |
AI-Powered Application
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
|---|---|---|---|---|---|---|---|
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Chatbots and Conversational AI | AI-Powered Application |
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2008 | 2008 |
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Chatbots and Conversational AI | AI-Powered Application |
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2021 | 2021 |
SPM
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
|---|---|---|---|---|---|---|---|
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Configure Price Quote (CPQ) | SPM |
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2018 | 2018 |
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Incentive Compensation Management | SPM |
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2016 | 2016 |
HCM
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
|---|---|---|---|---|---|---|---|
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Digital Coaching | HCM |
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2021 | 2021 |
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Employee Experience | HCM |
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2023 | 2023 |
Content Management
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
|---|---|---|---|---|---|---|---|
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Digital Signing | Content Management |
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2021 | 2021 |
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Enterprise Content Management | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2021 | 2021 |
ERP Financial Management
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
|---|---|---|---|---|---|---|---|
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ERP Financial | ERP Financial Management |
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2014 | 2014 |
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ERP Financial | ERP Financial Management |
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2021 | 2021 |
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Financial Consolidation and Close | ERP Financial Management |
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2023 | 2023 |
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Financial Consolidation and Close | ERP Financial Management |
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2024 | 2024 |
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Payment Processing | ERP Financial Management |
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2021 | 2021 |
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Tax Management | ERP Financial Management |
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2020 | 2020 |
CyberSecurity
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
AI Development
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
|---|---|---|---|---|---|---|---|
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ML and Data Science Platforms | AI Development |
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2021 | 2021 |
IT Decision Makers and Key Stakeholders at Twilio
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| Subscribe |
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Director, Marketing Analytics | Director | Marketing | Subscribe |
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Senior Marketing Analytics Manager | Manager | Marketing | Subscribe |
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Director, Global Sales Compensation and Analytics | Director | HR | Subscribe |
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Co-Founder & CEO | CXO | Finance | Subscribe |
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CTO & Co-Founder | CXO | Finance | Subscribe |
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COO | CXO | Finance | Subscribe |
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Senior Accounting Manager | Manager | Finance | Subscribe |
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Accounting Manager | Manager | Finance | Subscribe |
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Financial Systems Manager | Manager | IT | Subscribe |
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VP Finance | VP | Finance | Subscribe |
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Director of Financial Planning and Analysis | Director | Finance | Subscribe |
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ERP Program Manager | Manager | IT | Subscribe |
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Procurement Manager | Manager | Procurement | Subscribe |
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Director, Finance Systems And Operations | Director | IT | Subscribe |
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Senior Product Manager, CRM Experience | Manager | IT | Subscribe |
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VP, Sales & GTM | VP | Sales | Subscribe |
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VP Global Sales Operations | VP | Sales | Subscribe |
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Sales Compensation Manager | Manager | HR | Subscribe |
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Director, Sales Compensation Operations & Engagement | Director | HR | Subscribe |
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Senior Manager Sales Operations | Manager | Sales | Subscribe |
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Chief Customer Officer, Communications | CXO | Customer Service | Subscribe |
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Area Vice President, Global Customer Success - Twilio Segment | VP | Customer Service | Subscribe |
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Vice President, Customer Success | VP | Customer Service | Subscribe |
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Vice President of Customer Support -Twilio Segment | VP | Customer Service | Subscribe |
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Senior Director of Customer Success | Director | Customer Service | Subscribe |
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Salesforce Administrator | Manager | Marketing | Subscribe |
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Salesforce Administrator | Manager | Marketing | Subscribe |
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Senior Salesforce Administrator | Manager | Marketing | Subscribe |
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Salesforce Administrator | Manager | Marketing | Subscribe |
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Apps Being Evaluated by Twilio Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||