Birmingham, 35233, AL,
United States
UAB Medicine Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by UAB Medicine and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 18750 UAB Medicine employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that UAB Medicine has purchased the following applications: Oracle Taleo Cloud Service for Recruiting, Applicant Tracking System in 2009, EPIC EHR for Electronic Health Record in 2025, LivePerson Conversational Cloud for Chatbots and Conversational AI in 2014 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems UAB Medicine is running and its propensity to invest more and deepen its relationship with Oracle , UKG , Epic Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing UAB Medicine revenues, which have grown to $5.18 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for UAB Medicine intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Taleo Cloud Service | Recruiting, Applicant Tracking System | HCM | n/a | 2009 | 2009 |
In 2009, UAB Medicine implemented Oracle Taleo Cloud Service. Oracle Taleo Cloud Service is deployed on UAB Medicine's public website as the enterprise Recruiting,Applicant Tracking System, serving as the primary careers portal and candidate intake channel. The cloud-hosted deployment is surfaced through the public careers pages to manage job postings and online applications for the organization.
The implementation configures core applicant tracking capabilities including job requisition posting, candidate application intake, candidate management and workflow orchestration consistent with Recruiting,Applicant Tracking System functionality, and provides candidate self-service for application submission and profile management. Operational ownership is aligned to Talent Acquisition and HR recruiting teams at UAB Medicine, with governance centered on requisition approval workflows, interview lifecycle coordination and standardized hiring workflows across clinical and administrative hiring processes.
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Time and Attendance | HCM |
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2015 | 2015 |
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Workforce Management | HCM |
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2015 | 2015 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Epic Systems | Oracle Health EHR | EPIC EHR | Electronic Health Record | ERP Services and Operations | n/a | 2025 | 2025 |
In 2025, UAB Medicine implemented EPIC EHR, replacing Oracle Health EHR. The Electronic Health Record deployment is positioned as an enterprise clinical and administrative backbone to support inpatient care, ambulatory clinics, and centralized revenue cycle functions across UAB Medicine hospitals and affiliated outpatient sites.
Configuration focused on core EPIC EHR modules consistent with large health system implementations, including clinical documentation and charting, computerized provider order entry and results management, scheduling and patient registration, pharmacy and medication administration, laboratory and imaging results workflows, and billing and claims processing. The implementation narrative emphasizes configuration for specialty workflows and protocol-driven order sets to support inpatient and ambulatory service lines.
Integration work centered on data consolidation and interfacing, including migration of clinical and master patient index records from Oracle Health EHR, real time ADT feeds, clinical results interfaces for labs and imaging, and links to identity management and enterprise authentication services. The deployment also included construction of an enterprise clinical data repository and interfaces to external health information exchange flows to maintain continuity of care.
Governance was organized through an enterprise EHR steering committee and clinician super-user networks to govern build standards, change control, and go-live scheduling. Rollout used staged go-lives and parallel validation cycles for clinical documentation and revenue cycle processes, with emphasis on training, support staffing, and iterative optimization after each service line launch.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LivePerson | Legacy | LivePerson Conversational Cloud | Chatbots and Conversational AI | AI-Powered Application | n/a | 2014 | 2014 |
In 2014, UAB Medicine implemented LivePerson Conversational Cloud on its public website, establishing a conversational layer for patient engagement. LivePerson Conversational Cloud is deployed as a Chatbots and Conversational AI solution that handles real time web messaging and asynchronous conversational sessions aimed at digital access and patient inquiries.
The implementation configures core Chatbots and Conversational AI capabilities including a web chat widget, AI driven message handling with intent classification, automated response flows, human agent escalation, and reporting and analytics. The LivePerson Conversational Cloud deployment emphasizes conversational routing and session continuity, with analytics used to tune conversational flows and intent models over time.
Operational coverage is focused on the public website and digital access workflows, supporting patient interactions and front door communications for UAB Medicine. Governance appears centered on centralized conversational management, including agent handoff rules and analytics driven conversational optimization, aligning the application with patient engagement and digital service delivery functions.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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PBX, VoiP and Phone Systems | Collaboration |
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2018 | 2019 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2013 | 2013 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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