Orlando, 32839-8846, FL,
United States
Ubreakifix Retail Development Co Technographics
Ubreakifix Retail Development Co Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Ubreakifix Retail Development Co and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2 Ubreakifix Retail Development Co employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Ubreakifix Retail Development Co has purchased the following applications: Olark Live Chat for Chatbots and Conversational AI in 2015, Google Workspace (Formerly Google G-Suite) for Collaboration in 2011, mediaPanel for Digital Signage in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Ubreakifix Retail Development Co is running and its propensity to invest more and deepen its relationship with Olark , Google , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Ubreakifix Retail Development Co revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Ubreakifix Retail Development Co intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Ubreakifix Retail Development Co Tech Stack and Enterprise Applications
Ubreakifix Retail Development Co AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Olark | Legacy | Olark Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2015 | 2015 |
In 2015, Ubreakifix Retail Development Co deployed Olark Live Chat on its public website, establishing a web‑embedded conversational layer for customer engagement. Olark Live Chat is classified under Chatbots and Conversational AI and serves as the primary real-time messaging touchpoint for web visitors to request device repair information and service scheduling.
The implementation is a lightweight, browser-based chat widget configuration typical for small Professional Services firms, with the Olark Live Chat widget providing real-time messaging, visitor monitoring, an operator console for agents, and chat transcripts for follow up. Operational scope is focused on website customer service and inbound sales inquiries, with governance oriented around agent availability, chat handling workflows, and transcript retention practices aligned to basic conversational AI and live chat workflows.
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Ubreakifix Retail Development Co Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2011 | 2011 |
In 2011, Ubreakifix Retail Development Co implemented Google Workspace (Formerly Google G-Suite). Google Workspace (Formerly Google G-Suite) is present on the company website and functions as the primary Collaboration platform for the two-person professional services firm, supporting hosted email, calendar, cloud storage, and collaborative document editing for core business communication and document workflows. The presence on the website indicates integration of Google Workspace user-facing endpoints such as contact and support email routing tied to site operations.
Ubreakifix Retail Development Co uses Google Workspace (Formerly Google G-Suite) as its Collaboration solution to centralize communications and document workflows. Given the small operational scale, governance and administration are expected to be lightweight and managed internally, focusing on account provisioning, shared drive organization, and basic access controls, while explicit outcomes or measured benefits were not provided.
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Collaboration | Collaboration |
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2022 | 2022 |
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Ubreakifix Retail Development Co Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| mediaPanel | Legacy | mediaPanel | Digital Signage | Content Management | n/a | 2015 | 2015 |
In 2015, uBreakiFix Retail Development Co deployed mediaPanel in customer waiting areas across its U.S. stores to display service information, promotions and queue content, establishing a Digital Signage presence focused on in-store customer communications. The vendor testimonial lists uBreakiFix as a customer and indicates the purchase and go-live are estimated to have occurred in 2015, consistent with a small-business SaaS implementation timeline.
mediaPanel was implemented to manage on-screen content types that included service status messaging, promotional creative and queue-oriented displays, leveraging Digital Signage capabilities such as scheduled playlists, screen roster management and targeted content feeds to waiting areas. The deployment emphasized in-store customer service and retail communications workflows, with mediaPanel serving as the application platform for content delivery and scheduling.
Operational scope covered customer waiting areas across U.S. retail sites, aligning the mediaPanel Digital Signage deployment directly with retail and customer service functions. Rollout details are recorded via the vendor testimonial, and the implementation is described as enhancing the retail customer service experience by providing visible service information and promotional messaging in-store.
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Ubreakifix Retail Development Co CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Call Tracking and Recording | CRM |
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2022 | 2022 |
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Customer Experience | CRM |
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2017 | 2017 |
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Data Management Platform | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2014 | 2014 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Sales Automation | CRM |
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2018 | 2018 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2022 | 2022 |
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Ubreakifix Retail Development Co ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2018 | 2018 |
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Ubreakifix Retail Development Co TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Ubreakifix Retail Development Co PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2014 | 2014 |
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Ubreakifix Retail Development Co IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Ubreakifix Retail Development Co
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by Ubreakifix Retail Development Co Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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