UCare
500 Stinson Boulevard NE,
Minneapolis, 55413, MN,
United States
Minneapolis, 55413, MN,
United States
1 866-457-7144
Insurance
UCare Technographics
UCare Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by UCare and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1600 UCare employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that UCare has purchased the following applications: AppWorx Workload Automation for Business Process Management in 2013, Cisco Webex Meetings for Audio Video and Web Conferencing in 2020, DocuSign eSignature for Digital Signing in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems UCare is running and its propensity to invest more and deepen its relationship with Broadcom , HealthEdge Software , SS&C Technologies or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing UCare revenues, which have grown to $6.16 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for UCare intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
UCare Tech Stack and Enterprise Applications
UCare ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Broadcom | Legacy | AppWorx Workload Automation | Business Process Management | ERP Services and Operations | n/a | 2013 | 2013 |
In 2013, UCare implemented AppWorx Workload Automation to orchestrate batch scheduling and job control as part of the AMISYS ERP upgrade from release 4 to release 6. The implementation targeted Business Process Management for claims and back office processing and centralized job orchestration across database and legacy processing components.
AppWorx Workload Automation was configured using UC4 chains to schedule job dependencies, trigger UNIX shell scripts, invoke Oracle PL/SQL packages, and call COBOL batch programs and suprtool operations, supporting claims adjudication, claims file processing, Encounters, HIPAA transactions, and baby merge activities for ICD10 compliance. Development work included object oriented PL/SQL types and classes, creation of complex SQL queries using left join right join and self join patterns, and testing of shell script jobs that generate data files to validate end to end workflows.
Integrations for the workload automation implementation included Oracle PL/SQL, COBOL batch processes, suprtool utilities, UNIX job control, and the AMISYS ERP application, with source control administered in Microsoft Visual Studio and TFS and project documentation maintained in SharePoint. Testing and governance practices incorporated scripted validation of jobs that invoke PL/SQL suprtool and COBOL components, and the AppWorx Workload Automation deployment supported the successful upgrade of AMISYS to version 6.
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Core Admin Processing System | ERP Services and Operations |
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2018 | 2018 |
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Core Admin Processing System | ERP Services and Operations |
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2007 | 2008 |
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Medical Care Management | ERP Services and Operations |
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2018 | 2018 |
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UCare Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, UCare implemented Cisco Webex Meetings. The deployment centers on embedding Cisco Webex Meetings on UCare's public website to provide browser-based conferencing capabilities for member-facing sessions and virtual engagement as part of its Audio Video and Web Conferencing toolkit.
The implementation uses core Audio Video and Web Conferencing capabilities such as browser join, audio and video streaming, screen sharing, host and participant controls, and meeting scheduling workflows typical of the category, configured to run within web pages and support authenticated and guest access patterns. Cisco Webex Meetings is configured to handle real-time media and meeting control within the site experience to streamline external virtual meetings and information sessions.
Operational scope is primarily outward-facing through the UCare website to support member engagement and customer service touchpoints, while also enabling ad hoc web meetings for internal collaboration where web-based conferencing is required. Governance emphasis is on web authentication, meeting access controls, and standard meeting administration flows, with the architecture centered on web-embedded Cisco Webex Meetings delivering audio, video, and screen-share sessions to site visitors and authenticated members.
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Collaboration | Collaboration |
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2019 | 2019 |
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UCare Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| DocuSign | Legacy | DocuSign eSignature | Digital Signing | Content Management | n/a | 2021 | 2021 |
In 2021, UCare implemented DocuSign eSignature as a Digital Signing solution on its public website to capture electronic signatures for member and customer facing documents. DocuSign eSignature is embedded into web workflows to initiate signing, present documents for execution, and record signer events in a browser based signing experience.
The deployment is structured as an embedded web implementation that leverages DocuSign eSignature capabilities such as document templating, signer authentication options, status tracking, and immutable audit trails to support document lifecycle management. UCare DocuSign eSignature Digital Signing supports the business function of online document execution for member and customer interactions, and governance centers on ensuring signature validity and auditability for compliance and record retention.
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Enterprise Content Management | Content Management |
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2008 | 2008 |
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Web Content Management | Content Management |
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2021 | 2021 |
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UCare CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Call Tracking and Recording | CRM |
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2021 | 2021 |
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CRM | CRM |
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2016 | 2017 |
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2020 | 2020 |
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Data Management Platform | CRM |
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2016 | 2017 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2016 | 2017 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Automation, Sales Engagement | CRM |
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2016 | 2017 |
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UCare ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2018 | 2018 |
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Remote Monitoring and Management | ITSM |
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2022 | 2022 |
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UCare SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Incentive Compensation Management | SPM |
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2017 | 2017 |
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Incentive Compensation Management | SPM |
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2022 | 2023 |
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UCare PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2022 | 2022 |
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Transactional Email | PaaS |
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2019 | 2019 |
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Transactional Email | PaaS |
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2019 | 2019 |
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UCare IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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UCare CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at UCare
| First Name | Last Name | Title | Function | Department | Phone | |
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Sales Manager, Operations | Manager | Sales | |
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Vice President, Information Technology | VP | IT | |
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Executive Vice President and Chief Information Officer | CXO | IT | |
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VP of IT and Digital Delivery | VP | IT | |
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Digital Transformation Associate Director | Director | IT | |
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Apps Being Evaluated by UCare Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from UCare IT executives and key decision makers. This section highlights UCare's latest recorded technology evaluations, including HealthRules Payer for Core Admin Processing System on 2025-12-06 and Docebo LMS for Learning and Development on 2025-02-03. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the UCare digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-12-06 | UCare | Evaluated | HealthEdge Software | HealthRules Payer | Core Admin Processing System | ERP Services and Operations |
| 2025-02-03 | UCare | Evaluated | Docebo | Docebo LMS | Learning and Development | HCM |
FAQ - APPS RUN THE WORLD UCare Technographics
UCare is a Insurance organization based in United States,
with around 1600 employees and annual revenues of $6.16 billion.
UCare operates a diverse technology stack with applications such as
AppWorx Workload Automation, Cisco Webex Meetings and DocuSign eSignature,
covering areas like Business Process Management, Audio Video and Web Conferencing and Digital Signing.
UCare has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Broadcom, Cisco Systems and DocuSign.
UCare recently adopted applications including
Magnite (ex Rubicon Project) in 2022, TeamViewer in 2022 and Softheon Broker Commission in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of UCare’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates UCare’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete UCare technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.