AI Buyer Insights:

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

UCSI EDUCATION SDN. BHD.
Location
No. 1, Jalan Menara Gading,UCSI Heights (Taman Connaught),,
Cheras, x, 56000,
Malaysia
Website
https://www.ucsiuniversity.edu.my/
Phone
60 3 9101 8880
Artw industry
Education
Employee
Revenue

UCSI EDUCATION SDN. BHD. Technographics

UCSI EDUCATION SDN. BHD. Technographics, Software Purchases, AI and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by UCSI EDUCATION SDN. BHD. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1900 UCSI EDUCATION SDN. BHD. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that UCSI EDUCATION SDN. BHD. has purchased the following applications: JPS Solutions XTime for Time and Attendance in 2019, Zendesk Chat for Chatbots and Conversational AI in 2013, Zoom for Audio Video and Web Conferencing in 2020 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems UCSI EDUCATION SDN. BHD. is running and its propensity to invest more and deepen its relationship with JPS Solutions , Zendesk , Zoom Video Communications or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing UCSI EDUCATION SDN. BHD. revenues, which have grown to $600.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for UCSI EDUCATION SDN. BHD. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

UCSI EDUCATION SDN. BHD. Tech Stack and Enterprise Applications

UCSI EDUCATION SDN. BHD. HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
JPS Solutions Legacy JPS Solutions XTime Time and Attendance HCM n/a 2019 2019
In 2019 UCSI EDUCATION SDN. BHD. deployed JPS Solutions XTime, implementing the Time and Attendance application to centralize staff time capture across its Malaysian campuses. The deployment focused on operational HR and payroll administration workflows for a university environment with approximately 1900 employees, using JPS Solutions XTime to standardize timekeeping and roster workflows across multiple sites. The implementation emphasized core Time and Attendance capabilities, with explicit use of staff time and attendance recording, leave management, and roster management functions. Configuration work included roster planning rules, absence and leave workflows, and attendance exception reporting, along with employee facing time capture and roster visibility consistent with Time and Attendance category functionality. Operational scope covered HR and payroll related business functions across UCSI Education sites in Malaysia, targeting university administrative and campus staffing processes. Governance changes included centralizing attendance policy enforcement and aligning roster planning procedures with the new system, and the deployment was intended to improve attendance tracking and roster planning as part of broader HR process standardization.
UCSI EDUCATION SDN. BHD. AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Zendesk Legacy Zendesk Chat Chatbots and Conversational AI AI-Powered Application n/a 2013 2013
In 2013, UCSI EDUCATION SDN. BHD. implemented Zendesk Chat and embedded Zendesk Chat on its public website. The deployment is categorized as Chatbots and Conversational AI and establishes a real time web chat touchpoint to handle prospective student inquiries and routine student support requests. The website channel is the primary conversational interface for this implementation. Functional configuration reflects core chat capabilities common to Chatbots and Conversational AI deployments, including an on site chat widget, an agent console for support staff, conversational routing and predefined response templates to standardize web interactions. Operational scope centers on web support and student services workflows, with governance and configuration managed by the university web and support operations teams to control widget behavior, session routing, and scripted responses for live chat interactions.
UCSI EDUCATION SDN. BHD. Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Zoom Video Communications Legacy Zoom Audio Video and Web Conferencing Collaboration n/a 2020 2020
In 2020, UCSI EDUCATION SDN. BHD. deployed Zoom as its Audio Video and Web Conferencing application. Zoom is implemented on the university website to provide direct access to virtual classrooms, faculty meetings, and student engagement sessions through web-embedded meeting links. The deployment leverages core Zoom capabilities including scheduled meetings, webinar-style lectures, screen sharing, and session recording to support synchronous instruction and recorded content delivery. Configuration points visible on the site indicate use of Zoom’s web client and hosted conferencing infrastructure, with meeting entry centralized through the university portal for ease of student access. Operational scope covers academic departments and central administration, with Zoom used for teaching delivery, student support consultations, and staff coordination. Governance and operational controls focus on institutional account access, meeting scheduling workflows, and centralized entry points on the website, aligning the Zoom implementation with institutional teaching and administrative functions.
Collaboration Collaboration 2015 2015
UCSI EDUCATION SDN. BHD. CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Support CRM 2020 2020
UCSI EDUCATION SDN. BHD. IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Content Delivery Network IaaS 2021 2021

IT Decision Makers and Key Stakeholders at UCSI EDUCATION SDN. BHD.

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by UCSI EDUCATION SDN. BHD. Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from UCSI EDUCATION SDN. BHD. IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the UCSI EDUCATION SDN. BHD. digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD UCSI EDUCATION SDN. BHD. Technographics
UCSI EDUCATION SDN. BHD. is a Education organization based in Malaysia, with around 1900 employees and annual revenues of $600.0 million.
UCSI EDUCATION SDN. BHD. operates a diverse technology stack with applications such as JPS Solutions XTime, Zendesk Chat and Zoom, covering areas like Time and Attendance, Chatbots and Conversational AI and Audio Video and Web Conferencing.
UCSI EDUCATION SDN. BHD. has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as JPS Solutions, Zendesk and Zoom Video Communications.
UCSI EDUCATION SDN. BHD. recently adopted applications including Cloudflare CDN in 2021, Zoom in 2020 and Zendesk Service in 2020, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of UCSI EDUCATION SDN. BHD.’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates UCSI EDUCATION SDN. BHD.’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete UCSI EDUCATION SDN. BHD. technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.