UFCW
UFCW Technographics
UFCW Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by UFCW and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2000 UFCW employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that UFCW has purchased the following applications: 3i Infotech ORION Enterprise ERP for ERP Financial in 2014, ADP Workforce Now Benefits for Benefits Administration in 2017, Blackbaud Convio for Donor and Fundraising Management in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems UFCW is running and its propensity to invest more and deepen its relationship with 3i Infotech , Infor , ADP or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing UFCW revenues, which have grown to $250.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for UFCW intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
UFCW Tech Stack and Enterprise Applications
UFCW ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| 3i Infotech | Legacy | 3i Infotech ORION Enterprise ERP | ERP Financial | ERP | n/a | 2014 | 2014 |
In 2014 UFCW deployed 3i Infotech ORION Enterprise ERP to centralize finance and accounting operations, an implementation aligned to the ERP Financial category for a United States based nonprofit with approximately 2,000 employees. The deployment focused on standard financial controls and transactional processing to establish a unified finance backbone for the organization.
Configuration emphasized core ERP Financial capabilities, including general ledger, accounts payable, accounts receivable, cash management, and financial reporting workflows. The 3i Infotech ORION Enterprise ERP instance was configured to standardize chart of accounts and month end close procedures, with automation applied to recurrent transaction processing and ledger consolidation to reduce manual reconciliation effort.
Operational coverage concentrated on finance and accounting departments across UFCW, instrumenting transactional workflows that support procure to pay and order to cash cycles. The project maintained centralized instance governance, with role based controls and audit trails to support financial controls and compliance for nonprofit reporting requirements.
Governance of the program included a dedicated supervisor of the ERP project Orion who coordinated configuration, testing, and user training during rollout. The implementation of 3i Infotech ORION Enterprise ERP improved operational efficiency and reduced labor costs as reported by project leadership, while establishing a standardized financial operating model for ongoing finance operations.
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Expense Management | ERP |
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2012 | 2012 |
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UFCW HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ADP | Legacy | ADP Workforce Now Benefits | Benefits Administration | HCM | n/a | 2017 | 2017 |
In 2017, UFCW implemented ADP Workforce Now Benefits for Benefits Administration. The deployment was configured to support US and Canada payroll and HRIS management, centralizing benefits enrollment and payroll-linked deduction processing across the organization.
The implementation of ADP Workforce Now Benefits encompassed benefits enrollment and deduction configuration, payroll approval workflows, and pension plan reporting and validation. Operational execution included bi-weekly payroll review and approval for a 250 employee payroll population, and the application was used to manage tax and benefits payment validation as part of routine payroll processing.
Operational coverage included the payroll and HR functions, with the system serving as the primary platform for benefits administration and payroll-related HRIS tasks. Governance was enforced through a documented approval cadence for payroll and benefits payments, and the platform supported pension reporting and validation workflows used by the finance and payroll teams.
To support ongoing operations, the engagement included creation of standard operating procedures, training guides, and support documentation, and a senior accountant and payroll supervisor on a temporary contract provided training and guidance to a new Payroll Supervisor. These governance artifacts and role-based training established the operating procedures for benefits enrollment, payroll approvals, and pension reporting within ADP Workforce Now Benefits.
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Core HR | HCM |
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2017 | 2017 |
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HR Service Delivery | HCM |
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2018 | 2018 |
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Payroll | HCM |
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2017 | 2017 |
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UFCW CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Blackbaud | Legacy | Blackbaud Convio | Donor and Fundraising Management | CRM | n/a | 2015 | 2015 |
In 2015 UFCW deployed Blackbaud Convio as its Donor and Fundraising Management platform. The deployment is embedded on the UFCW website for online gift capture and constituent interaction, and serves the union’s fundraising and development teams across the United States.
The Blackbaud Convio implementation centers on constituent relationship management and online fundraising modules, including donor records, recurring gift management, online donation forms, campaign and event management, email appeal workflows, and reporting for segmented fundraising lists. Configuration work focused on mapping donation transaction records to constituent profiles, configuring custom data fields for membership and donation attributes, and establishing standard campaign taxonomies for consistent reporting.
Blackbaud Convio is integrated into the public site to process online donations and to provision donor data into the central constituent database, enabling development and communications teams to coordinate appeals and stewardship activities. Operational coverage spans development, fundraising, and communications functions, with the platform supporting constituent segmentation, campaign execution, and basic fundraising analytics.
Governance for the Blackbaud Convio deployment emphasizes data stewardship and permissioned access for fundraising staff, standardized campaign workflows to align solicitation and acknowledgement processes, and phased rollout and training across departmental users. The implementation reflects a systems orientation toward centralized donor data and web enabled fundraising workflows within UFCW’s Donor and Fundraising Management environment.
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Marketing Analytics | CRM |
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2019 | 2019 |
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UFCW ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2021 | 2021 |
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UFCW PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2021 | 2021 |
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UFCW IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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UFCW CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2014 | 2014 |
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IT Decision Makers and Key Stakeholders at UFCW
| First Name | Last Name | Title | Function | Department | Phone | |
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International Vice President & Director | Director | Finance | |
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Senior accountant | Manager | Finance | |
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Chief Auditor | CXO | Finance | |
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President | CXO | Finance | |
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IT Manager / Senior Systems Engineer | Manager | IT | |
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Executive Vice President | VP | Finance | |
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INTERNATIONAL SECRETARY-TREASURER | Manager | Finance | |
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Director of Organizing | Director | Finance | |
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IT Systems Analyst | Manager | IT | |
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Director, Human Resources | Director | HR | |
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Human Resources Director | Director | HR | |
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Director Of Information Technology | Director | IT | |
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Apps Being Evaluated by UFCW Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from UFCW IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the UFCW digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD UFCW Technographics
UFCW is a Non Profit organization based in United States,
with around 2000 employees and annual revenues of $250.0 million.
UFCW operates a diverse technology stack with applications such as
3i Infotech ORION Enterprise ERP, ADP Workforce Now Benefits and Blackbaud Convio,
covering areas like ERP Financial, Benefits Administration and Donor and Fundraising Management.
UFCW has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as 3i Infotech, ADP and Blackbaud.
UFCW recently adopted applications including
Freshservice in 2021, Twilio Sendgrid in 2021 and Oracle Moat in 2019,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of UFCW’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates UFCW’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete UFCW technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.