Downers Grove, 60515, IL,
United States
UGN Technographics
UGN Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by UGN and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1650 UGN employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that UGN has purchased the following applications: Oracle E-Business Suite for ERP Financial in 2020, Oracle Taleo Cloud Service for Recruiting, Applicant Tracking System in 2015, Rocket.chat for Chatbots and Conversational AI in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems UGN is running and its propensity to invest more and deepen its relationship with Oracle , UKG , Rocket.chat or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing UGN revenues, which have grown to $415.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for UGN intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
UGN Tech Stack and Enterprise Applications
UGN ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle E-Business Suite | ERP Financial | ERP | Fujitsu | 2020 | 2020 |
In 2020, UGN implemented Oracle E-Business Suite as its ERP Financial backbone, initiating a cloud deployment to Oracle Cloud Infrastructure. UGN is a US-based manufacturer and consolidated its core ERP footprint alongside Hyperion and OBIEE to maintain financial and reporting continuity in a cloud-first architecture.
Oracle E-Business Suite was configured to preserve core functionality and customer-specific customizations, supporting standard ERP Financial workflows and operational transaction processing common to manufacturing finance operations. The deployment emphasizes application continuity, reporting integration with Hyperion and OBIEE, and retention of existing custom extensions while operating on a cloud platform.
The technical architecture uses Oracle Cloud Infrastructure, Oracle Management Cloud OMC, and Oracle Database Cloud Service DBCS, with Fujitsu America providing managed services for hosting, operations, and monitoring. Fujitsu managed the operational runbook and the cloud-hosted database and application stack to enable 24 by 7 support and platform management.
Governance and rollout were executed with Fujitsu Managed Services overseeing migration and post-go-live operations, preserving application configurations and governance controls. UGN reports moving EBS to OCI delivered improved performance, reduced infrastructure costs, and saved over 30% annually on hosting costs, and the deployment leverages the supported Oracle E-Business Suite roadmap through 2031 and beyond.
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UGN HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Taleo Cloud Service | Recruiting, Applicant Tracking System | HCM | n/a | 2015 | 2015 |
In 2015 UGN deployed Oracle Taleo Cloud Service as its applicant tracking platform, using the vendor hosted careers portal to operate recruiting workflows from the corporate careers page. The deployment implements Oracle Taleo Cloud Service as the core Recruiting,Applicant Tracking System supporting UGNs talent acquisition function and external candidate application capture on the company website.
The implementation centers on a cloud hosted Taleo recruitment portal that publishes job postings, captures candidate applications, and routes requisitions through configured screening and approval workflows. Standard Recruiting,Applicant Tracking System capabilities are evident in candidate profile management, configurable screening and interview orchestration, and operational reporting for HR and recruiting teams. Governance is structured around HR and talent acquisition ownership of requisition approvals and candidate workflow configuration, with the Taleo portal serving as the public interface for UGNs hiring process.
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Workforce Management | HCM |
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2014 | 2014 |
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UGN AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Rocket.chat | Legacy | Rocket.chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, UGN implemented Rocket.chat on its website. UGN implemented Rocket.chat, classified under Chatbots and Conversational AI, to provide a real-time conversational channel on its public web presence.
The deployment centered on the Rocket.chat web chat interface, using conversational messaging, channel management, and administrative controls typical of Chatbots and Conversational AI platforms. Configuration work focused on embedding the chat widget into site pages, managing user sessions, and enabling persistent message threads to support customer interactions.
Operational coverage was the company website in the United States, supporting customer service and digital engagement touchpoints for UGN’s manufacturing customers and prospects. The Rocket.chat implementation was aligned with support and sales functions, enabling live messaging workflows and internal routing of inquiries to service teams.
Governance was organized around platform administration, content moderation, and change control for the embedded chat, with administrators responsible for channel management, user access, and message retention policies. Ongoing operations use the Rocket.chat administrative console to monitor conversational activity and manage user roles across the web channel.
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UGN Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Analytics and BI | Analytics and BI |
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2020 | 2020 |
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UGN Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2018 | 2018 |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2015 | 2015 |
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Collaboration | Collaboration |
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2021 | 2021 |
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UGN Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application, Web and Enterprise Search | Content Management |
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2020 | 2020 |
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UGN SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Warehouse Management | SCM |
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2013 | 2013 |
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UGN EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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EPM | EPM |
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2020 | 2020 |
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UGN ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2022 | 2022 |
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UGN IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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UGN CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at UGN
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by UGN Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||