AI Buyer Insights:

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

UGN Tech Stack and Enterprise Applications

UGN ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Oracle Legacy Oracle E-Business Suite ERP Financial ERP Fujitsu 2020 2020
In 2020, UGN implemented Oracle E-Business Suite as its ERP Financial backbone, initiating a cloud deployment to Oracle Cloud Infrastructure. UGN is a US-based manufacturer and consolidated its core ERP footprint alongside Hyperion and OBIEE to maintain financial and reporting continuity in a cloud-first architecture. Oracle E-Business Suite was configured to preserve core functionality and customer-specific customizations, supporting standard ERP Financial workflows and operational transaction processing common to manufacturing finance operations. The deployment emphasizes application continuity, reporting integration with Hyperion and OBIEE, and retention of existing custom extensions while operating on a cloud platform. The technical architecture uses Oracle Cloud Infrastructure, Oracle Management Cloud OMC, and Oracle Database Cloud Service DBCS, with Fujitsu America providing managed services for hosting, operations, and monitoring. Fujitsu managed the operational runbook and the cloud-hosted database and application stack to enable 24 by 7 support and platform management. Governance and rollout were executed with Fujitsu Managed Services overseeing migration and post-go-live operations, preserving application configurations and governance controls. UGN reports moving EBS to OCI delivered improved performance, reduced infrastructure costs, and saved over 30% annually on hosting costs, and the deployment leverages the supported Oracle E-Business Suite roadmap through 2031 and beyond.
UGN HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Oracle Legacy Oracle Taleo Cloud Service Recruiting, Applicant Tracking System HCM n/a 2015 2015
In 2015 UGN deployed Oracle Taleo Cloud Service as its applicant tracking platform, using the vendor hosted careers portal to operate recruiting workflows from the corporate careers page. The deployment implements Oracle Taleo Cloud Service as the core Recruiting,Applicant Tracking System supporting UGNs talent acquisition function and external candidate application capture on the company website. The implementation centers on a cloud hosted Taleo recruitment portal that publishes job postings, captures candidate applications, and routes requisitions through configured screening and approval workflows. Standard Recruiting,Applicant Tracking System capabilities are evident in candidate profile management, configurable screening and interview orchestration, and operational reporting for HR and recruiting teams. Governance is structured around HR and talent acquisition ownership of requisition approvals and candidate workflow configuration, with the Taleo portal serving as the public interface for UGNs hiring process.
Workforce Management HCM 2014 2014
UGN AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Rocket.chat Legacy Rocket.chat Chatbots and Conversational AI AI-Powered Application n/a 2018 2018
In 2018, UGN implemented Rocket.chat on its website. UGN implemented Rocket.chat, classified under Chatbots and Conversational AI, to provide a real-time conversational channel on its public web presence. The deployment centered on the Rocket.chat web chat interface, using conversational messaging, channel management, and administrative controls typical of Chatbots and Conversational AI platforms. Configuration work focused on embedding the chat widget into site pages, managing user sessions, and enabling persistent message threads to support customer interactions. Operational coverage was the company website in the United States, supporting customer service and digital engagement touchpoints for UGN’s manufacturing customers and prospects. The Rocket.chat implementation was aligned with support and sales functions, enabling live messaging workflows and internal routing of inquiries to service teams. Governance was organized around platform administration, content moderation, and change control for the embedded chat, with administrators responsible for channel management, user access, and message retention policies. Ongoing operations use the Rocket.chat administrative console to monitor conversational activity and manage user roles across the web channel.
UGN Analytics and BI
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Analytics and BI Analytics and BI 2020 2020
UGN Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Audio Video and Web Conferencing Collaboration 2018 2018
Audio Video and Web Conferencing Collaboration 2020 2020
Collaboration Collaboration 2015 2015
Collaboration Collaboration 2021 2021
UGN Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application, Web and Enterprise Search Content Management 2020 2020
UGN SCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Warehouse Management SCM 2013 2013
UGN EPM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
EPM EPM 2020 2020
UGN ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
IT Service Management ITSM 2022 2022
UGN IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2015 2015
Application Hosting and Computing Services IaaS 2015 2015
UGN CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2017 2017

IT Decision Makers and Key Stakeholders at UGN

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by UGN Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from UGN IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the UGN digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD UGN Technographics
UGN is a Manufacturing organization based in United States, with around 1650 employees and annual revenues of $415.0 million.
UGN operates a diverse technology stack with applications such as Oracle E-Business Suite, Oracle Taleo Cloud Service and Rocket.chat, covering areas like ERP Financial, Recruiting, Applicant Tracking System and Chatbots and Conversational AI.
UGN has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Oracle and Rocket.chat.
UGN recently adopted applications including Freshservice in 2022, Letsignit in 2021 and Oracle E-Business Suite in 2020, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of UGN’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates UGN’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete UGN technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.