Ultimate Software
2000 Ultimate Way,
Weston, 33326, FL,
United States
Weston, 33326, FL,
United States
1 954-331-7000
Professional Services
Ultimate Software Technographics
Ultimate Software Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Ultimate Software and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 12000 Ultimate Software employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Ultimate Software has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2011, FuelPathing for Succession and Leadership Planning in 2017, Drift AI Chatbot for Chatbots and Conversational AI in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Ultimate Software is running and its propensity to invest more and deepen its relationship with Oracle , Microsoft , Fuel50 or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Ultimate Software revenues, which have grown to $3.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Ultimate Software intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Ultimate Software Tech Stack and Enterprise Applications
Ultimate Software ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2011 | 2011 |
In 2011, Ultimate Software implemented Oracle NetSuite ERP as its ERP Financial platform to centralize corporate finance and accounting functions. Ultimate Software, a professional services firm with about 12,000 employees, implemented Oracle NetSuite ERP to provide a unified finance system across its corporate finance organization.
The deployment emphasized core financial modules typical for ERP Financial systems, including general ledger, accounts payable, accounts receivable, fixed assets, tax management and financial reporting. Configuration work centered on a standardized chart of accounts, entity consolidation rules, multi currency capability and configurable financial periods to support month end close workflows.
The implementation leveraged Oracle NetSuite ERP cloud native SaaS architecture to centralize ledgers and reporting, and to enable role based access controls and workflow automation for approvals. Operational coverage focused on finance, accounting and procurement teams, consolidating transactional processing and financial close orchestration within the ERP Financial application.
To support ongoing control and compliance, governance was reorganized with standardized approval matrices, segregation of duties controls and controlled configuration change processes. Training and a staged rollout across finance functions emphasized process alignment and documentation to embed Oracle NetSuite ERP driven workflows.
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ERP Financial | ERP |
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2019 | 2019 |
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Ultimate Software HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Fuel50 | Legacy | FuelPathing | Succession and Leadership Planning | HCM | n/a | 2017 | 2017 |
In 2017, Ultimate Software implemented FuelPathing from Fuel50 as a Succession and Leadership Planning application. The deployment was positioned as a company initiative to empower employees to explore, own and drive individualized career journeys, with Ultimate HCM partnering with Fuel50 to deliver career visibility and exploration tools to the employee base.
FuelPathing was configured to surface preferred career paths across functional domains such as sales, marketing and finance, and to provide users with concrete next steps for potential career moves. The implementation incorporated the FuelFactors suite to profile employees, FuelValues, FuelTalents, FuelFit and FuelAgility, and used the FuelPathing exercise to align interest areas, talents and work style to suggested roles and development steps.
Leader enablement was a core component, Fuel50 Leader View allowed leaders to see lists of their teams and link to full profiles via Pathfinder or a See My Team link, enabling career conversations supported by coaching reports and leadership training modules. The solution emphasized career discovery workflows, talent profiling and personalized development planning as operational capabilities available to managers and individual contributors.
Governance centered on embedding FuelPathing outputs into coaching and leadership dialog, with leader access to coaching reports intended to standardize how career conversations are conducted across the organization. The implementation narrative for FuelPathing highlights application-level configuration for career path modeling, role exploration and leader-facing reporting within the Succession and Leadership Planning category.
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Ultimate Software AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Drift | Legacy | Drift AI Chatbot | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, Ultimate Software implemented Drift AI Chatbot on their website. Ultimate Software deployed Drift AI Chatbot as a customer-facing Chatbots and Conversational AI application to manage automated engagement and conversational routing across public web pages, establishing the website as the primary channel for conversational interactions.
Configuration emphasized conversational playbooks, intent detection flows, lead capture and qualification forms, and automated routing and handoff workflows to sales and customer support teams, reflecting standard Chatbots and Conversational AI functional modules. Operational ownership sat with web operations and digital engagement teams, with governance focused on messaging templates, escalation rules to human agents, and operational processes for updating playbooks and monitoring conversational performance.
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Ultimate Software Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2018 | 2018 |
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Ultimate Software Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2021 | 2021 |
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Ultimate Software CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2016 | 2016 |
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Customer Experience | CRM |
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2019 | 2019 |
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Data Management Platform | CRM |
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2019 | 2019 |
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Data Management Platform | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Ultimate Software ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Remote Monitoring and Management | ITSM |
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2020 | 2020 |
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Ultimate Software PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2016 | 2016 |
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Ultimate Software IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Cloud Storage | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Ultimate Software CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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DDoS Protection | CyberSecurity |
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2020 | 2020 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Ultimate Software
| First Name | Last Name | Title | Function | Department | Phone | |
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CFO | CXO | Finance | |
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CTO | CXO | Finance | |
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Chief Sales Officer - Mid-Market | CXO | Sales | |
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Executive Vice President, Chief Financial Officer & Treasurer | CXO | Finance | |
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Vice President, Information Technology | VP | IT | |
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Accounts Payable Manager | Manager | Finance | |
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Director of Finance | Director | Finance | |
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Apps Being Evaluated by Ultimate Software Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Ultimate Software IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Ultimate Software digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Ultimate Software Technographics
Ultimate Software is a Professional Services organization based in United States,
with around 12000 employees and annual revenues of $3.00 billion.
Ultimate Software operates a diverse technology stack with applications such as
Oracle NetSuite ERP, FuelPathing and Drift AI Chatbot,
covering areas like ERP Financial, Succession and Leadership Planning and Chatbots and Conversational AI.
Ultimate Software has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Fuel50 and Drift.
Ultimate Software recently adopted applications including
DocuSign eSignature in 2021, Zoominfo Platform in 2021 and Salesforce Sales Cloud in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Ultimate Software’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Ultimate Software’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Ultimate Software technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.