UMass Memorial Health Care
365 Plantation Street Biotech One,
Worcester, 1605, MA,
United States
Worcester, 1605, MA,
United States
1 508-334-1000
Healthcare
UMass Memorial Health Care Technographics
UMass Memorial Health Care Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by UMass Memorial Health Care and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 13000 UMass Memorial Health Care employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that UMass Memorial Health Care has purchased the following applications: Jobvite for Recruiting, Applicant Tracking System in 2015, Anthology Encompass for Alumni Management in 2019, Microsoft 365 for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems UMass Memorial Health Care is running and its propensity to invest more and deepen its relationship with Jobvite , UKG , Anthology or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing UMass Memorial Health Care revenues, which have grown to $3.20 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for UMass Memorial Health Care intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
UMass Memorial Health Care Tech Stack and Enterprise Applications
UMass Memorial Health Care HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Jobvite | Legacy | Jobvite | Recruiting, Applicant Tracking System | HCM | n/a | 2015 | 2015 |
In 2015, UMass Memorial Health Care implemented Jobvite as its Recruiting,Applicant Tracking System. The Jobvite deployment is embedded on the UMass Memorial career website to capture external applicants, publish requisitions, and present branded job listings.
The Jobvite applicant tracking system configuration includes job posting management, application intake and parsing, candidate workflow orchestration, recruiter and hiring manager dashboards, and automated candidate communications. Implementation focused on career site integration and standardized application forms to streamline requisition creation and candidate intake consistent with Recruiting,Applicant Tracking System functionality.
Operational coverage spans UMass Memorial recruiting teams and hiring managers across the health system, supporting clinical and nonclinical hiring workflows. Governance centralized requisition approvals and hiring manager workflows within Jobvite, aligning recruiter processes to the career site for consistent applicant routing and status tracking.
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Workforce Management | HCM |
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2011 | 2011 |
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UMass Memorial Health Care ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Anthology | Legacy | Anthology Encompass | Alumni Management | ERP Services and Operations | n/a | 2019 | 2019 |
In 2019, UMass Memorial Health Care implemented Anthology Encompass. UMass Memorial Health Care deployed Anthology Encompass as an Alumni Management solution to centralize alumni engagement and to surface alumni services directly on the organization website.
The Anthology Encompass implementation emphasized constituent profile consolidation, event registration and management, web-based engagement forms, and campaign orchestration typical of Alumni Management platforms. Configuration work focused on alumni-facing content templates, registration workflows and profile management to standardize data capture and support outreach and event operations. Anthology Encompass was used to instrument engagement tracking and to provide a unified alumni portal experience.
Integration was delivered through direct embedding on the UMass Memorial Health Care public website, exposing alumni portal pages, event pages and online forms to site visitors and authenticated alumni. The web integration supported profile updates and event sign-ups routed into Anthology Encompass for processing and follow-up. This approach tied public-facing content and interactive workflows to the Alumni Management application.
Operational ownership centered on alumni relations, advancement and communications teams who managed content, events and engagement workflows within Anthology Encompass. Governance adaptations included web-based consent capture, record update procedures and scheduled campaign publishing to align web operations with alumni data governance. Training for alumni staff and site editors was part of maintaining data quality and engagement continuity after the deployment.
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UMass Memorial Health Care Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, UMass Memorial Health Care implemented Microsoft 365. The Microsoft 365 deployment serves as the organizations Collaboration platform to support clinical, administrative, and research business functions across the enterprise.
The implementation uses Microsoft 365 core capabilities including Exchange Online for enterprise email, SharePoint Online for intranet and document management, OneDrive for personal file sync, Microsoft Teams for real-time communication and collaboration, and the Office productivity suite for authoring and coauthoring workflows. Microsoft 365 is referenced on the corporate website as part of the service footprint.
The deployment is provisioned as a cloud-hosted Microsoft 365 tenant under centralized administration, leveraging Azure Active Directory for identity and access management and tenant-level policy controls. Governance emphasizes centralized tenant administration, role-based access control, and information governance settings such as retention and data protection to align Collaboration tooling with healthcare compliance and operational workflows.
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UMass Memorial Health Care CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Call Tracking and Recording | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2017 | 2017 |
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Customer Experience | CRM |
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2018 | 2018 |
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Data Management Platform | CRM |
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2017 | 2017 |
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Data Management Platform | CRM |
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2016 | 2016 |
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Data Management Platform | CRM |
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2018 | 2018 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Data Management Platform | CRM |
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2018 | 2018 |
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Data Management Platform | CRM |
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2016 | 2016 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2021 | 2021 |
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UMass Memorial Health Care EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2009 | 2009 |
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Financial Consolidation and Close | EPM |
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2009 | 2009 |
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UMass Memorial Health Care TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Treasury Management | TRM |
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2013 | 2013 |
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UMass Memorial Health Care IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2011 | 2011 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at UMass Memorial Health Care
| First Name | Last Name | Title | Function | Department | Phone | |
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SVP & CIO | VP | IT | |
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EVP & COO | VP | Finance | |
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VP Finance, Associate Treasurer | VP | Finance | |
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AVP, Internal Audit | VP | Risk | |
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Senior Director, Business Development & Strategy | Director | Sales | |
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IT Project Manager | Manager | IT | |
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Senior Director, Finance | Director | Finance | |
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EVP & CFO | CXO | Finance | |
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Manager, Purchasing and MMBS | Manager | Procurement | |
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Corporate Director, Financial Reporting and Operations | Director | Finance | |
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Senior Vice President, Operations | VP | Operations | |
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Director of Payment Systems | Director | IT | |
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President and CEO | CXO | Finance | |
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Senior Financial Analyst | Manager | Finance | |
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Workforce Planning Manager | Manager | HR | |
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Senior Vice President and Chief Human Resources Officer | CXO | HR | |
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AVP, IS Shared Services | VP | IT | |
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Senior Director, Compensation & HRIS | Director | HR | |
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Manager, HRIS | Manager | HR | |
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Executive Vice President and Chief Operating Officer | CXO | Finance | |
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Chief Financial Officer | CXO | Finance | |
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VP, Information Services | VP | IT | |
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Apps Being Evaluated by UMass Memorial Health Care Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from UMass Memorial Health Care IT executives and key decision makers. This section highlights UMass Memorial Health Care's latest recorded technology evaluations, including Akamai CDN for Content Delivery Network on 2025-04-18 and Patron Points Loyalty Platform for Customer Loyalty on 2024-06-13. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the UMass Memorial Health Care digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| 2025-04-18 | UMass Memorial Health Care | Evaluated | Akamai | Akamai CDN | Content Delivery Network | IaaS |
| 2024-06-13 | UMass Memorial Health Care | Evaluated | Patron Points | Patron Points Loyalty Platform | Customer Loyalty | CRM |
FAQ - APPS RUN THE WORLD UMass Memorial Health Care Technographics
UMass Memorial Health Care is a Healthcare organization based in United States,
with around 13000 employees and annual revenues of $3.20 billion.
UMass Memorial Health Care operates a diverse technology stack with applications such as
Jobvite, Anthology Encompass and Microsoft 365,
covering areas like Recruiting, Applicant Tracking System, Alumni Management and Collaboration.
UMass Memorial Health Care has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Jobvite, Anthology and Microsoft.
UMass Memorial Health Care recently adopted applications including
Intuit Mailchimp in 2021, OwnerIQ CoEx in 2020 and Cloudflare CDN in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of UMass Memorial Health Care’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates UMass Memorial Health Care’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete UMass Memorial Health Care technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.