Wilmslow, x, SK9 1DP,
United Kingdom
Umbrella-Co. Ltd. Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Umbrella-Co. Ltd. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 42 Umbrella-Co. Ltd. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Umbrella-Co. Ltd. has purchased the following applications: Freeagent for ERP Financial in 2018, Freshdesk Messaging (Formerly Freshchat) for Chatbots and Conversational AI in 2019, Microsoft 365 for Collaboration in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Umbrella-Co. Ltd. is running and its propensity to invest more and deepen its relationship with Freeagent , Freshworks , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Umbrella-Co. Ltd. revenues, which have grown to $8.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Umbrella-Co. Ltd. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Freeagent | Legacy | Freeagent | ERP Financial | ERP Financial Management | n/a | 2018 | 2018 |
In 2018, Umbrella-Co. Ltd. implemented Freeagent as its ERP Financial application. The cloud-hosted Freeagent instance is surfaced via the company website and functions as the primary bookkeeping and invoicing platform for this UK professional services firm.
Configuration focused on core financial modules consistent with ERP Financial needs, including invoicing, expense management, bank reconciliation, VAT reporting and cashflow monitoring, aligned to small-business accounting workflows. Automation elements include bank feed import and recurring invoice scheduling to support steady billing cycles, and the Freeagent application was configured to provide role-based access for finance staff and senior management to manage approvals and financial visibility.
Operational coverage is centered on finance and operations for Umbrella-Co. Ltd., supporting accounting, billing and VAT submission processes for the UK-based business. Governance practices implemented around the deployment include a centralized chart of accounts and a monthly reconciliation cadence executed inside Freeagent. No implementation partner is listed, and the deployment reflects a compact, SaaS first architecture appropriate to a 42-employee professional services firm.
|
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Freshworks | Legacy | Freshdesk Messaging (Formerly Freshchat) | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, Umbrella-Co. Ltd. deployed Freshdesk Messaging (Formerly Freshchat) on its website. The deployment established Freshdesk Messaging as the customer-facing conversational layer for web visitors, leveraging Chatbots and Conversational AI capabilities for real-time messaging and automated engagement.
The implementation uses a client side chat widget embedded on the Umbrella-Co. Ltd. website, configured to surface visitor context and route conversations into a centralized conversation inbox for the support team. The Freshdesk Messaging implementation incorporates category-aligned workflows such as bot-assisted triage, canned responses, and human handoff, supporting customer support and sales engagement functions.
Operational scope is concentrated on web based customer engagement for Umbrella-Co. Ltd.'s United Kingdom professional services audience, covering front office support and lead qualification workflows. Governance is implemented through internal configuration and message routing settings that align conversational rules with support team workflows and escalation paths.
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016, Umbrella-Co. Ltd. deployed Microsoft 365 as its primary Collaboration platform across its 42-employee United Kingdom professional services firm. The Microsoft 365 implementation centralized cloud-hosted email, file storage and team collaboration services to support delivery, client engagement, finance and administrative functions. The configuration followed a tenant-based architecture with centralized administration of user accounts and mailbox services and company-wide provisioning of productivity access.
Configuration emphasized standard Collaboration capabilities, including Exchange Online email, SharePoint intranet sites, OneDrive for Business file synchronization, Microsoft Teams for real-time collaboration, and the Office desktop and web applications, with governance enforced through Microsoft 365 administration controls for access, retention and basic compliance workflows. Operational coverage was end-to-end across the organisation rather than siloed to a single department, and Microsoft 365 is explicitly referenced on Umbrella-Co. Ltd.'s public website as the firm’s productivity platform, indicating broad internal adoption and public acknowledgement of the application.
|
Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Digital Signing | Content Management |
|
2020 | 2020 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
CRM, Sales Engagement | CRM |
|
2018 | 2018 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2017 | 2017 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2018 | 2018 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
|
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||