Lubbock, 79415, TX,
United States
UMC Health System Technographics
UMC Health System Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by UMC Health System and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 4645 UMC Health System employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that UMC Health System has purchased the following applications: Workday Financial Management for ERP Financial in 2020, Workday HCM for Core HR in 2021, Cisco Webex Meetings for Audio Video and Web Conferencing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems UMC Health System is running and its propensity to invest more and deepen its relationship with Workday , UKG , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing UMC Health System revenues, which have grown to $739.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for UMC Health System intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
UMC Health System Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Infor Lawson | Workday Financial Management | ERP Financial | ERP Financial Management | n/a | 2020 | 2020 |
In 2020 UMC Health System selected Workday Financial Management as part of an organization-wide Workday initiative categorized under ERP Financial and intended to unify finance, HR, payroll and supply chain capabilities across the health system. The decision documents cite Infor Lawson as the prior financial system being replaced and describe a phased rollout, with Phase I focused on human resources scheduled to begin January 4, 2021.
Workday Financial Management is being positioned to provide core ERP Financial capabilities including general ledger consolidation, accounts payable and receivable, and procurement controls, while the broader Workday deployment will include payroll, benefits management, recruiting and onboarding in the HR-focused phase. Configuration emphasis described by stakeholders centers on standard financial workflows and employee-facing HR payroll processes, with mobile access called out for remote access to paychecks and time information.
The selection process was governed by a cross-functional committee made up of UMC and UMCP HR, finance, supply chain and IT, which partnered with a consulting group to evaluate options and narrow the choice to Workday. Operational scope is enterprise-wide, covering all employees in the health system including UMCP staff, and rollout planning includes in-person and online training programs.
Change governance includes a Change Champion Network composed of managers, supervisors, leads and front-line staff to coach users through adoption, and project team members are noted to be balancing daily operations with implementation responsibilities. Stakeholders express confidence that Workday Financial Management and the accompanying Workday modules will be more user-friendly and efficient than Lawson, and the program emphasizes training and change management to support adoption.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Infor Lawson HCM | Workday HCM | Core HR | HCM | n/a | 2021 | 2022 |
In 2021, UMC Health System implemented Workday HCM as its Core HR solution, initiating a phased program with Phase I kicking off on January 4, 2021. The deployment replaced Infor Lawson HCM and established Workday HCM as the primary system for employee-facing HR activities across the organization.
Phase I of the implementation concentrated on core human resources modules, specifically payroll management, benefits administration, recruiting and onboarding, and employee self service for paychecks and time tracking. The configuration emphasized a unified employee experience through Workday HCM, including mobile access to HR tasks and employee records.
The selection and governance model was led by a cross functional committee composed of UMC and UMCP HR, finance, supply chain and IT, which partnered with a consulting group to evaluate options and recommend Workday HCM. Committee members balanced ongoing operational responsibilities with implementation duties, creating a governance structure that combined subject matter stewardship and executive sponsorship.
Operational coverage for Workday HCM encompassed all employees across the health system, including UMCP personnel, with a training program offering both in person and online options. Change management was formalized through a Change Champion Network of managers, supervisors, leads and front line staff charged with coaching users through process updates and adoption activities.
UMC Health System communicated expectations that Workday HCM would provide a more user friendly and efficient experience compared to Infor Lawson HCM, positioning Workday HCM as the centralized system for HR, payroll and benefits administration.
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Recruiting, Applicant Tracking System | HCM |
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2021 | 2021 |
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Time and Attendance | HCM |
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2017 | 2017 |
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Workforce Management | HCM |
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2000 | 2000 |
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Workforce Scheduling | HCM |
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2017 | 2017 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020 UMC Health System deployed Cisco Webex Meetings as its Audio Video and Web Conferencing solution on its website, embedding meeting join and scheduling capabilities into public and intranet pages. Cisco Webex Meetings is used to facilitate synchronous video sessions and web conferences for patient engagement touch points and clinician collaboration across the health system.
The implementation centers on standard Cisco Webex Meetings capabilities, including scheduled meeting creation, ad hoc video conferencing, screen sharing, meeting recording, host controls and participant management. Configuration appears focused on web based joining flows and browser compatible conferencing, with the Cisco Webex Meetings application provisioned for both scheduled appointments and on demand consultations.
Operational coverage extends to both external facing website workflows and internal collaboration use cases, aligning the Audio Video and Web Conferencing deployment with clinical communications, administrative coordination and provider to provider conferencing. The deployment on the website suggests embedded meeting join widgets or links that allow patients and staff to initiate Cisco Webex Meetings sessions directly from the UMC Health System web presence.
Governance practices implied by the deployment include role based access controls, centralized user provisioning and meeting access policies to manage clinician and patient access, along with logging and recording controls to address healthcare privacy requirements. Adoption of Cisco Webex Meetings on the website indicates an emphasis on integrating web based conferencing into existing appointment and communication workflows without introducing separate standalone conferencing endpoints.
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Collaboration | Collaboration |
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2015 | 2015 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2016 | 2016 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Data Management Platform | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2021 | 2021 |
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2021 | 2022 |
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Supplier Relationship Management | Procurement |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at UMC Health System
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by UMC Health System Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||