Unicef UK Enterprises
Unicef House,
London, EC1V 0DU,
United Kingdom
London, EC1V 0DU,
United Kingdom
44 20 7490-2388
Professional Services
Unicef UK Enterprises Technographics
Unicef UK Enterprises Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Unicef UK Enterprises and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 Unicef UK Enterprises employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Unicef UK Enterprises has purchased the following applications: Moodle LMS for Learning and Development in 2018, Salesforce Chat (formerly Salesforce Live Agent) for Chatbots and Conversational AI in 2020, Microsoft 365 for Collaboration in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Unicef UK Enterprises is running and its propensity to invest more and deepen its relationship with Moodle , Salesforce , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Unicef UK Enterprises revenues, which have grown to $4.6 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Unicef UK Enterprises intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Unicef UK Enterprises Tech Stack and Enterprise Applications
Unicef UK Enterprises HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Moodle | Legacy | Moodle LMS | Learning and Development | HCM | n/a | 2018 | 2018 |
In 2018, Unicef UK Enterprises implemented Moodle LMS in the Learning and Development category to deliver e learning and structured course content via its public website. The deployment positioned Moodle LMS as the organizations primary Learning and Development platform, linking web hosted course delivery with site based access for intended learners. The implementation emphasized standard Moodle capabilities, including course management, user roles and permissions, assessment and quiz engines, content publishing and resource libraries, configured to support modular courses and centralized content administration. Operational scope was scaled to the organizations compact structure, with administration concentrated in a small content team, role based access controls and defined enrollment workflows to govern content publication and learner progression through training assets on the website.
|
Unicef UK Enterprises AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Chat (formerly Salesforce Live Agent) | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Unicef UK Enterprises deployed Salesforce Chat (formerly Salesforce Live Agent) on its website. The deployment uses the web-embedded Salesforce Chat interface, classified under Chatbots and Conversational AI, to provide real-time messaging, session handoff to human agents, and persistent chat transcript capture for online visitors.
The implementation focuses on digital engagement and supporter services, linking live conversations to the organization’s Salesforce CRM records and an agent console for response orchestration. Functional capabilities implemented include live agent routing and queuing, visitor tracking and context capture, prebuilt canned responses and scripting, and transcript logging, consistent with Chatbots and Conversational AI workflows. Governance centered on website channel ownership, chat routing rules, and CRM linkage to ensure conversations are recorded against supporter records and routed to the appropriate support teams.
|
Unicef UK Enterprises Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016, Unicef UK Enterprises deployed Microsoft 365 as its primary Collaboration platform. The organisation is using Microsoft 365 on their website and the suite functions as the central cloud-hosted collaboration environment for the 10-person professional services team.
The Microsoft 365 deployment incorporates widely recognized components such as Exchange Online for email, SharePoint Online and OneDrive for Business for document management and content hosting, Microsoft Teams for real-time communication, and Office web apps for browser-based editing. Configuration for a small organisational footprint centers on a single tenant SaaS architecture with centralized user provisioning, role-based access controls, and content governance to support communications, content publishing, knowledge management, and administrative operations. Governance and operational processes are oriented around permission policies and content lifecycle controls to align collaboration and website content usage with organisational needs.
|
Unicef UK Enterprises CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Data Platform | CRM |
|
2019 | 2019 |
|
|
|
|
|
Customer Experience | CRM |
|
2016 | 2016 |
|
|
|
|
|
Customer Experience | CRM |
|
2020 | 2020 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2013 | 2013 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2015 | 2015 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2013 | 2013 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2017 | 2017 |
|
|
|
|
|
Marketing Analytics, Data Management Platform | CRM |
|
2018 | 2018 |
|
|
|
|
|
Marketing Automation | CRM |
|
2011 | 2011 |
|
|
|
|
|
Marketing Automation | CRM |
|
2016 | 2016 |
|
|
|
|
|
Marketing Automation | CRM |
|
2019 | 2019 |
|
Unicef UK Enterprises ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Performance Management | ITSM |
|
2014 | 2014 |
|
Unicef UK Enterprises Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Procurement | Procurement |
|
2023 | 2023 |
|
Unicef UK Enterprises TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Governance, Risk and Compliance | TRM |
|
2018 | 2018 |
|
|
|
|
|
Governance, Risk and Compliance | TRM |
|
2018 | 2018 |
|
Unicef UK Enterprises PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2015 | 2015 |
|
|
|
|
|
Transactional Email | PaaS |
|
2021 | 2021 |
|
Unicef UK Enterprises IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2016 | 2016 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Cloud Storage | IaaS |
|
2010 | 2010 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2022 | 2022 |
|
IT Decision Makers and Key Stakeholders at Unicef UK Enterprises
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Unicef UK Enterprises Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Unicef UK Enterprises IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Unicef UK Enterprises digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Unicef UK Enterprises Technographics
Unicef UK Enterprises is a Professional Services organization based in United Kingdom,
with around 10 employees and annual revenues of $4.6 million.
Unicef UK Enterprises operates a diverse technology stack with applications such as
Moodle LMS, Salesforce Chat (formerly Salesforce Live Agent) and Microsoft 365,
covering areas like Learning and Development, Chatbots and Conversational AI and Collaboration.
Unicef UK Enterprises has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Moodle, Salesforce and Microsoft.
Unicef UK Enterprises recently adopted applications including
P3SOURCE Print Procurement Management in 2023, Cloudflare CDN in 2022 and Elastic Email API in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Unicef UK Enterprises’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Unicef UK Enterprises’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Unicef UK Enterprises technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.