UNICEF USA
125 Maiden Lane,
New York, 10038, NY,
United States
New York, 10038, NY,
United States
1 800-367-5437
Non Profit
UNICEF USA Technographics
UNICEF USA Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by UNICEF USA and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 700 UNICEF USA employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that UNICEF USA has purchased the following applications: SAP ERP ECC 6.0 for ERP Financial in 2012, Sterling Background Check for BackGround Screening in 2018, ResNexus Booking for Reservation and Booking Management in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems UNICEF USA is running and its propensity to invest more and deepen its relationship with SAP , Oracle , Stripe or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing UNICEF USA revenues, which have grown to $550.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for UNICEF USA intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
UNICEF USA Tech Stack and Enterprise Applications
UNICEF USA ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP ERP ECC 6.0 | ERP Financial | ERP | n/a | 2012 | 2018 |
In 2012, UNICEF USA implemented SAP ERP ECC 6.0 to centralize finance and accounting operations under an ERP Financial program. The deployment supported management of an USD100Mil plus operational budget for eight offices across the country with more than 250 staff, positioning SAP ERP ECC 6.0 as the core finance platform for financial reporting, compliance, and control.
The implementation emphasized core financial modules and reporting capabilities. SAP ERP ECC 6.0 was configured to deliver routine and period close processes including profit and loss analysis, overhead costing, budget utilisation, cashflow reporting, asset register and capex inventory analysis, and payroll reporting. Functional coverage included general ledger, accounts payable, accounts receivable, asset accounting, and SAP MM GIT Goods in Transit, with supporting business intelligence and standard operating procedure refinement to improve financial accounting workflows.
Operational integrations and scope were focused on supply chain and budgeting processes and on reorganizing accounts payable operations. The program included project leadership for the transition of the BCO SAP AP function to the Global shared Centre in Budapest and an HQ transition affecting eight zone offices, with transactional workstreams for goods in transit, intercompany transactions, tax and GST handling, and open AP and AR items. The team managed a vendor base covering over 3000 vendors and coordinated system testing, monitoring, and end user adoption activities across Finance, ICT, Administration and the Business Support Centre.
Governance and capability building were core to the rollout and sustainment model. UNICEF USA provided SAP functional expertise, guidance and training to finance and support teams, while local leads participated in global SAP projects and advised management on SAP based solutions for supply chain, finance and budgeting. A local finance team of five full time equivalents was overseen to ensure the skill mix for auditing and accounting requirements, staff performance, training and motivation, and to meet demanding interim and final accounts and month end reporting calendars while maintaining reporting, risk, compliance and control obligations.
|
|
|
|
|
ERP Financial | ERP |
|
2012 | 2018 |
|
|
|
|
|
Payment Processing | ERP |
|
2016 | 2016 |
|
UNICEF USA HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sterling Talent Solutions | Legacy | Sterling Background Check | BackGround Screening | HCM | n/a | 2018 | 2018 |
In 2018, UNICEF USA implemented Sterling Background Check under the BackGround Screening category to centralize volunteer and staff screening workflows. The deployment was positioned to operationalize UNICEF USA’s child protection commitments and applied to volunteers, program staff and UNITE members in Miniapolis who engage directly with children and program activities.
Sterling Background Check was configured to support standard BackGround Screening capabilities including identity verification, criminal record checks, sex offender registry screening, and structured applicant intake for volunteers. Workflow automation standardized screening stages from applicant submission through adjudication and clearance, aligning checks with role-based requirements for child-facing activities. The implementation emphasized secure handling of sensitive data and retention practices consistent with child protection obligations.
Operational governance reinforced UNICEF USA’s zero-tolerance policy toward sexual abuse and exploitation, with background check results incorporated into volunteer clearance processes and adjudication rules defined by protection and HR leads. Coverage included volunteer onboarding for events and UNITE activities and was documented in UNICEF USA’s Background Checks one pager that outlines screening scope and policy. Processes were focused on ensuring that anyone affiliated with UNICEF USA who participates in programming undergoes appropriate BackGround Screening prior to engagement.
|
|
|
|
|
Core HR | HCM |
|
2012 | 2018 |
|
|
|
|
|
Recruiting, Applicant Tracking System | HCM |
|
2019 | 2019 |
|
UNICEF USA ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ResNexus | Legacy | ResNexus Booking | Reservation and Booking Management | ERP Services and Operations | n/a | 2019 | 2019 |
In 2019, UNICEF USA implemented ResNexus Booking as its public-facing reservation layer. ResNexus Booking was deployed to provide Reservation and Booking Management on UNICEF USA's website, delivering an online booking engine, calendar-based availability, reservation workflows, and confirmation and notification orchestration tied to site content on unicefusa.org.
The implementation emphasized consumer-facing booking flows and centralized administration, with ResNexus Booking used to manage reservation intake, inventory controls, and standardized confirmation templates through the application's admin console. Operational ownership aligned with events and donor engagement functions, creating a governed reservation process for web-based bookings and content-managed scheduling.
|
UNICEF USA Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Collaboration | Collaboration |
|
2018 | 2018 |
|
UNICEF USA Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Digital Signing | Content Management |
|
2021 | 2021 |
|
UNICEF USA eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
eCommerce Fraud Protection | eCommerce |
|
2016 | 2016 |
|
UNICEF USA CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Experience | CRM |
|
2018 | 2018 |
|
|
|
|
|
Customer Support | CRM |
|
2018 | 2018 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2012 | 2012 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2022 | 2022 |
|
|
|
|
|
Donor and Fundraising Management | CRM |
|
2019 | 2019 |
|
|
|
|
|
Listing Management | CRM |
|
2017 | 2017 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2012 | 2012 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2011 | 2011 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2014 | 2014 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2019 | 2019 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2019 | 2019 |
|
|
|
|
|
Marketing Analytics, Data Management Platform | CRM |
|
2018 | 2018 |
|
|
|
|
|
Marketing Automation | CRM |
|
2018 | 2018 |
|
|
|
|
|
Marketing Automation | CRM |
|
2021 | 2021 |
|
|
|
|
|
Marketing Automation | CRM |
|
2020 | 2020 |
|
UNICEF USA ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Performance Management | ITSM |
|
2014 | 2014 |
|
|
|
|
|
IT Service Management | ITSM |
|
2018 | 2018 |
|
UNICEF USA IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2015 | 2015 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2014 | 2014 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2023 | 2023 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2002 | 2002 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2012 | 2012 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2023 | 2023 |
|
UNICEF USA CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2018 | 2018 |
|
IT Decision Makers and Key Stakeholders at UNICEF USA
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
|
|
VP HR | VP | HR | |
|
|
|
Chief of Staff | CXO | Finance | |
|
|
|
Deputy Director, Recruitment | Director | HR | |
|
|
|
Human Resources Associate | Manager | HR | |
|
|
|
Chief Legal Officer and General Counsel | CXO | Legal | |
|
|
|
Chief People Officer | CXO | HR | |
|
|
|
Director, Recruitment | Director | HR | |
|
|
|
Senior Associate Business Partner, People & Culture | Manager | HR | |
|
|
|
HR Recruitment Administrator | Manager | HR | |
|
Apps Being Evaluated by UNICEF USA Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from UNICEF USA IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the UNICEF USA digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD UNICEF USA Technographics
UNICEF USA is a Non Profit organization based in United States,
with around 700 employees and annual revenues of $550.0 million.
UNICEF USA operates a diverse technology stack with applications such as
SAP ERP ECC 6.0, Sterling Background Check and ResNexus Booking,
covering areas like ERP Financial, BackGround Screening and Reservation and Booking Management.
UNICEF USA has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP, Sterling Talent Solutions and ResNexus.
UNICEF USA recently adopted applications including
Lumen Cloud (ex CenturyLink) in 2023, Lumen CDN in 2023 and Perion Platform in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of UNICEF USA’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates UNICEF USA’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete UNICEF USA technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.