San Salvador, 1101,
El Salvador
Unicomer Group Technographics
Unicomer Group Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Unicomer Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 13130 Unicomer Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Unicomer Group has purchased the following applications: Nakisa Lease Accounting for Lease Management in 2021, WooCommerce for eCommerce in 2020, Vozy Contact Center for Call Center in 2024 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Unicomer Group is running and its propensity to invest more and deepen its relationship with Nakisa , Oracle , Automattic or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Unicomer Group revenues, which have grown to $1.24 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Unicomer Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
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Unicomer Group Tech Stack and Enterprise Applications
Unicomer Group ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Nakisa | Legacy | Nakisa Lease Accounting | Lease Management | ERP Services and Operations | n/a | 2021 | 2021 |
In 2021, Unicomer Group implemented Nakisa Lease Accounting to centralize lease data and achieve IFRS 16 compliance across 21 countries in Latin America and the Caribbean. The deployment positioned Nakisa Lease Accounting as the core Lease Management solution supporting centralized accounting controls and standardized reporting for finance and accounting teams.
Configuration work focused on creating a master lease repository, contract capture and normalization workflows, and IFRS 16 accounting calculations and disclosure reporting typical of lease accounting solutions. Nakisa Lease Accounting was configured to produce consistent amortization and right of use asset schedules, and to support period-end accounting procedures across multiple legal entities.
The implementation integrated with Unicomer Group SAP entities to ensure transactional and master data alignment, and delivered 97% lease data quality as measured post-implementation. Operational coverage spanned 21 countries in Latin America and the Caribbean, with all Latin America contracts onboarded in four months, enabling centralized lease administration for regional finance teams.
Governance changes included data centralization and standardized close workflows to support compliance and auditability, and a rapid roll-out approach that prioritized contract inventory, data cleansing, and reconciliations. The program reported a 71% reduction in period-end close time, reflecting the combined effect of centralized lease data, standardized processes, and integrated accounting flows.
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Point Of Sale | ERP Services and Operations |
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2010 | 2011 |
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Retail Management | ERP Services and Operations |
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2010 | 2011 |
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Unicomer Group eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Automattic | Legacy | WooCommerce | eCommerce | eCommerce | n/a | 2020 | 2020 |
In 2020, Unicomer Group deployed WooCommerce from Automattic as the eCommerce engine on its corporate website. The implementation positions WooCommerce as the online storefront layer responsible for product discovery, shopping cart and checkout, and customer account workflows. Unicomer Group uses WooCommerce eCommerce to support its online sales and merchandising business functions alongside the site content managed in WordPress.
The deployment configures core WooCommerce capabilities including product catalog pages with configurable attributes, shopping cart and checkout orchestration, promotions and coupon management, order management dashboards, and customer account portals. The implementation relies on standard plugin and theme configurations to align merchandising and content presentation with transactional pages.
WooCommerce is hosted within the company website CMS environment, providing tight CMS and commerce coupling between content pages and product listings. The platform exposes integration points for payment gateways, shipping and tax services, and backend inventory or ERP systems, enabling connections to payments, fulfillment and order reconciliation where those integrations are implemented.
Operational governance centers on commerce administration through the WooCommerce admin and the WordPress CMS, with merchandising, pricing and order operations managed by the site commerce team and IT responsible for hosting, security and plug in lifecycle. The implementation establishes WooCommerce as the transactional layer for Unicomer Group's online eCommerce presence on its public website.
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Unicomer Group CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Vozy | Legacy | Vozy Contact Center | Call Center | CRM | n/a | 2024 | 2024 |
In 2024, Unicomer Group implemented Vozy Contact Center to automate preventive collections within its Call Center operations. The deployment centered on Vozy's collections product Lili Recover and the implementation of a conversational collections agent to manage outreach and payment negotiation workflows across the region, including operations in El Salvador.
Vozy Contact Center was configured to execute automated conversational outreach, scripted negotiation flows, and collection reporting tied to existing collections processes, with Lili Recover identified as the cobranzas module in Vozy's case study. Integration details are described at the process level, linking the conversational agent into contact center telephony and reporting channels without naming downstream systems. Governance emphasis in the published case focused on modeled workload validation in the region, with reported outcomes of approximately 80% effectiveness in preventive collections and a 94% reduction in operating costs for the modeled workload.
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Unicomer Group PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2019 | 2019 |
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Unicomer Group IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Unicomer Group CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Application Firewalls (WAF) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Unicomer Group
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by Unicomer Group Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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