UniFirst
68 Jonspin Road,
Wilmington, 1887, MA,
United States
Wilmington, 1887, MA,
United States
1 978-658-8888
Manufacturing
UniFirst Technographics
UniFirst Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by UniFirst and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 16000 UniFirst employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that UniFirst has purchased the following applications: Oracle Cloud ERP for ERP Financial in 2021, Monster Applicant Tracking System for Applicant Tracking System, Onboarding in 2014, AppWorx Workload Automation for Business Process Management in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems UniFirst is running and its propensity to invest more and deepen its relationship with Oracle , Infor , Monster or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing UniFirst revenues, which have grown to $2.23 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for UniFirst intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
UniFirst Tech Stack and Enterprise Applications
UniFirst ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud ERP | ERP Financial | ERP | n/a | 2021 | 2021 |
In 2021, UniFirst implemented Oracle Cloud ERP as its ERP Financial platform. The initiative was led from Corporate IT to centralize application services and to address Finance, Sales, Supply Chain and Manufacturing functional needs across global plant and warehouse operations and remote end-users.
The Oracle Cloud ERP deployment emphasized lifecycle management of Oracle Cloud Applications, with a focus on timely patching and upgrades, application support, and configuration of core financial management, order-to-cash, procure-to-pay and supply chain workflows. The ERP application team was charged with developing an operating model and an ERP application support plan capable of supporting SaaS and cloud based technologies.
Integrations were executed between Oracle Cloud ERP and supporting operational systems and third-party services to enable manufacturing and distribution functions, with the program team managing a transformation partner system integrator to coordinate cross-functional delivery. Operational coverage included corporate finance and sales functions as well as distributed plant and warehouse sites, aligning application services with business priorities across regions.
Governance centered on project and portfolio prioritization, budget planning, lifecycle ownership, vendor relationship management and building internal ERP application capabilities. Leadership responsibilities included defining the go-forward operating model, developing staff skills, standardizing business processes across Finance, Sales, Supply Chain and Manufacturing, and ensuring delivery of projects within defined timeframes and budgets.
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Expense Management | ERP |
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2008 | 2008 |
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UniFirst HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Monster | Legacy | Monster Applicant Tracking System | Applicant Tracking System, Onboarding | HCM | n/a | 2014 | 2014 |
In 2014, UniFirst implemented Monster Applicant Tracking System as the applicant capture and processing engine on its corporate careers site. Monster Applicant Tracking System was deployed to centralize job posting management, candidate sourcing, resume intake and parsing, and end to end candidate lifecycle tracking across open requisitions.
The deployment focused on Talent Acquisition and HR business functions, integrating Monster Applicant Tracking System directly into the UniFirst website careers flow to route applicants into recruiting queues and to manage onboarding handoffs consistent with the Applicant Tracking System,Onboarding category. Governance emphasized role based access for recruiting teams and HR administrators, standardized workflows for interview scheduling and offer management, and consolidated candidate records to support downstream HR processes.
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BackGround Screening | HCM |
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2018 | 2018 |
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Core HR | HCM |
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2013 | 2018 |
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Learning and Development | HCM |
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2008 | 2018 |
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Recruiting | HCM |
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2019 | 2019 |
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Recruiting, Applicant Tracking System | HCM |
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2014 | 2014 |
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Time and Attendance | HCM |
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2015 | 2015 |
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Workforce Management | HCM |
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2015 | 2015 |
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Workforce Management | HCM |
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2020 | 2020 |
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UniFirst ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Broadcom | Legacy | AppWorx Workload Automation | Business Process Management | ERP Services and Operations | n/a | 2020 | 2020 |
In 2020 UniFirst implemented Broadcom AppWorx Workload Automation to orchestrate and schedule enterprise ETL and batch workloads, aligning the deployment with its Business Process Management needs. The deployment targeted workload orchestration for the enterprise data warehouse and business intelligence initiatives that support UniFirst operations in the United States and Canada and its network of over 390 facilities.
AppWorx Workload Automation was configured to manage SSIS based ETL pipelines, multi-streamed integration processes, and job dependencies for multimillion row fact and dimension table loads. Functional capabilities emphasized job scheduling, dependency orchestration, retry and escalation logic, centralized logging and error capture, and automation of lookup and aggregation flows derived from migrated stored procedure logic.
Integrations documented as part of the implementation included DB2, Oracle, and Microsoft SQL Server sources, Pure Storage and VMware infrastructure for performance evaluations, and development toolchains such as Azure DevOps, Visual Studio Team Services and Git. Operational handoffs and runbook documentation were produced for datacenter DBAs, UC4 automation teams, and staff augmentation ETL developers to ensure consistent installation, configuration and operational support for workload automation.
Governance and process changes centered on phased ETL design and conformed dimension key assignment methodologies, plus standardized error handling and audit logging to support reconciliation of accounts receivable and invoicing data. AppWorx Workload Automation was positioned as the orchestration layer within UniFirst Business Process Management, coordinating data movement, transformation workflows and automated reconciliation tasks across analytics and finance functions.
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UniFirst Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2015 | 2015 |
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UniFirst Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application, Web and Enterprise Search | Content Management |
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2017 | 2017 |
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Intelligent Document Processing | Content Management |
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2019 | 2019 |
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UniFirst SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transportation Management | SCM |
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2018 | 2018 |
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UniFirst CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2009 | 2009 |
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Marketing Automation | CRM |
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2018 | 2018 |
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UniFirst Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2012 | 2013 |
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Supplier Relationship Management | Procurement |
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2012 | 2012 |
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UniFirst SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Incentive Compensation Management | SPM |
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2020 | 2020 |
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UniFirst IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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UniFirst CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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UniFirst Professional Services
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EOR (Employer of Record) | Professional Services |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at UniFirst
| First Name | Last Name | Title | Function | Department | Phone | |
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Director of Human Resources Operations | Director | HR | |
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Senior Manager, Payroll & HRIS | Manager | HR | |
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Human Resources Business Partner | Manager | HR | |
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Senior Vice President Human Resources | VP | HR | |
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Senior Vice President and CFO | VP | Finance | |
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Senior Vice President Information Technology, CIO | VP | IT | |
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Manager of Financial Applications | Manager | IT | |
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Senior Vice President, Operations | VP | Operations | |
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Vice President - Enterprise Solutions | VP | IT | |
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Assistant Controller | Director | Finance | |
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Senior Vice President of Service & Operations | VP | Operations | |
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Systems Analyst – Finance | Manager | IT | |
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Accounting Manager | Manager | Finance | |
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Senior Manager - Manufacturing Operations | Manager | Operations | |
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Manager of Financial Reporting | Manager | Finance | |
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CFO | CXO | Finance | |
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CIO | CXO | Finance | |
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CEO | CXO | Finance | |
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COO | CXO | Finance | |
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Controller | Director | Finance | |
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A/P Manager | Manager | Finance | |
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Leader, Merch. Systems/Supply Chain/Inventory Control | Manager | Supply Chain | |
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Finance Leader - Emerging Brands | Manager | Marketing | |
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Chief Supply Chain Officer | CXO | Supply Chain | |
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EVP, Chief Financial Officer | CXO | Finance | |
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Corporate Controller | Director | Finance | |
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Senior Manager, Payroll and HR Technology | Manager | HR | |
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Manager, HR Technology | Manager | HR | |
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Manager, Client Services | Manager | Customer Service | |
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NA Customer Service Team lead | Manager | Customer Service | |
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Manager - Central Keying and Call Center | Manager | Customer Service | |
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Director & Head of Financial Operations | Director | Finance | |
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Head or FP&A | Director | Finance | |
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IT ERP/Supply Chain Manager | Manager | Supply Chain | |
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Vice President - Enterprise Solutions | VP | IT | |
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Team Lead - CRM Support | Manager | IT | |
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Vice President of Sales Operations | VP | Sales | |
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Executive Vice President | Sales & Marketing | VP | Marketing | |
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Sales Manager | Manager | Sales | |
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Accounts Payable Manager | Manager | Finance | |
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Manager, Financial Systems & Business Process | Manager | IT | |
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Senior Manager, Talent Acquisition | Manager | HR | |
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Senior Manager, HR Compliance and Employee Relations | Manager | HR | |
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Senior Compensation Analyst | Manager | HR | |
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Sales Operations Specialist | Manager | Sales | |
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Chief Supply Chain Officer | CXO | Supply Chain | |
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Global Logistics Manager | Manager | Supply Chain | |
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Senior Manager, Information Technology | Manager | IT | |
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Apps Being Evaluated by UniFirst Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from UniFirst IT executives and key decision makers. This section highlights UniFirst's latest recorded technology evaluations, including EPIC EHR for Electronic Health Record on 2025-02-25 and Oracle Fusion Cloud Risk Management and Compliance for Governance, Risk and Compliance on 2025-02-11. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the UniFirst digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| 2025-02-25 | UniFirst | Evaluated | Epic Systems | EPIC EHR | Electronic Health Record | ERP Services and Operations |
| 2025-02-11 | UniFirst | Evaluated | Oracle | Oracle Fusion Cloud Risk Management and Compliance | Governance, Risk and Compliance | TRM |
FAQ - APPS RUN THE WORLD UniFirst Technographics
UniFirst is a Manufacturing organization based in United States,
with around 16000 employees and annual revenues of $2.23 billion.
UniFirst operates a diverse technology stack with applications such as
Oracle Cloud ERP, Monster Applicant Tracking System and AppWorx Workload Automation,
covering areas like ERP Financial, Applicant Tracking System, Onboarding and Business Process Management.
UniFirst has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Monster and Broadcom.
UniFirst recently adopted applications including
Serviap Global EOR (Employer of Record) in 2022, Oracle Cloud ERP in 2021 and DigitalOcean Droplets in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of UniFirst’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates UniFirst’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete UniFirst technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.