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Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Unilever Indonesia Data, Technology Stack, and Enterprise Applications
HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Tada Legacy Tada Rewards Employee Recognition and Rewards Management HCM n/a 2021 2021
In 2021 Unilever Indonesia deployed Tada Rewards to support channel operator incentives and e commerce sales activity, using the platform as an Employee Recognition and Rewards Management application to drive operator engagement. Tada Rewards is described in vendor materials as powering a diverse rewards catalog used by Unilever Indonesia operators and e commerce teams, and the implementation is positioned against the process area of e commerce and channel operator incentives. The implementation emphasized catalog and incentive orchestration capabilities, with a diverse rewards catalog, configurable incentive rules and redemption workflows to support operator-facing campaigns. Tada Rewards was configured to manage reward items, campaign eligibility and redemption processes, aligning reward catalogs to operator performance and promotional activities. Operational coverage focused on Indonesia and on business functions within e commerce and channel operations, where operators and e commerce teams used the platform to issue incentives and facilitate redemptions tied to online purchases. The deployment instrumented rewards workflows that intersect with operator sales activities and customer-facing channel incentive programs. Governance centered on catalog curation and incentive rule administration to standardize operator incentives and redemption handling across teams. Vendor materials and a customer testimonial report improved redemption rates and higher operator engagement as outcomes of the Tada Rewards deployment at Unilever Indonesia.
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Kata.ai Legacy Kata Platform Chatbots and Conversational AI AI-Powered Application n/a 2017 2017
In 2017, Unilever Indonesia implemented the Kata Platform to deliver Jemma, an intelligent virtual friend for consumer engagement and marketing CRM. The Kata Platform served as a Chatbots and Conversational AI solution operating on LINE in Indonesia, structuring conversational flows to capture customer profiles and support marketing CRM objectives. Jemma implemented guided profiling flows and conversational marketing modules that captured customer profiles with profiling flow conversion rates above 70 percent, and it generated sustained monthly engagement, culminating in LINE naming Jemma Most Interactive Brand Chatbot in October 2017. Integrations focused on the LINE messaging channel as the primary customer touchpoint, with conversational modules for profile capture and engagement orchestration feeding Unilever Indonesia marketing workflows and centralizing conversation design and profiling logic for campaign execution.
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
SDL Legacy SDL Tridion Content Management Content Management n/a 2018 2018
Content Management Content Management 2021 2021
SCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Fleet Management SCM 2020 2020
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Experience CRM 2019 2019
Customer Experience CRM 2024 2024
Digital Advertising Platform CRM 2024 2024
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2016 2016
Application Performance Management ITSM 2022 2022
TRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Governance, Risk and Compliance TRM 2021 2021
Governance, Risk and Compliance TRM 2021 2021
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2016 2016
Content Delivery Network IaaS 2016 2016
IT Decision Makers and Key Stakeholders at Unilever Indonesia
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Unilever Indonesia Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Unilever Indonesia Technographics

Unilever Indonesia is a Consumer Packaged Goods organization based in Indonesia, with around 4949 employees and annual revenues of $2.78 billion.

Unilever Indonesia operates a diverse technology stack with applications such as Tada Rewards, Kata Platform and SDL Tridion, covering areas like Employee Recognition and Rewards Management, Chatbots and Conversational AI and Content Management.

Unilever Indonesia has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Tada, Kata.ai and SDL.

Unilever Indonesia recently adopted applications including Grivy Growth Platform in 2024, AnyMind POKKT in 2024 and Akamai mPulse in 2022, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Unilever Indonesia’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Unilever Indonesia’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Unilever Indonesia technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.