New York, 10003, NY,
United States
Union Square Hospitality Group Technographics
Union Square Hospitality Group Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Union Square Hospitality Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3000 Union Square Hospitality Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Union Square Hospitality Group has purchased the following applications: Hirebridge Applicant Tracking for Applicant Tracking System in 2015, Microsoft 365 for Collaboration in 2015, DocuSign eSignature for Digital Signing in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Union Square Hospitality Group is running and its propensity to invest more and deepen its relationship with Hirebridge , Microsoft , Docusign or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Union Square Hospitality Group revenues, which have grown to $550.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Union Square Hospitality Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Union Square Hospitality Group Tech Stack and Enterprise Applications
Union Square Hospitality Group HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Hirebridge | Legacy | Hirebridge Applicant Tracking | Applicant Tracking System | HCM | n/a | 2015 | 2015 |
In 2015 Union Square Hospitality Group implemented Hirebridge Applicant Tracking as its Applicant Tracking System to manage candidate flows originating on its public careers site. The deployment centered on embedding the Hirebridge Applicant Tracking career portal into the company website, providing a web-based apply experience for external candidates and a centralized repository for applications and resumes.
Configuration focused on core applicant tracking capabilities, including job posting management, online application forms, resume capture and parsing, candidate record management, and configurable status workflows to reflect screening and interview stages. The Hirebridge Applicant Tracking implementation supported recruiter and hiring manager workflows through role-based access to candidate pipelines and standard communication templates for outreach and screening.
Operational coverage included the organization wide recruiting function, aligning corporate HR and restaurant hiring managers to a single online intake process driven by the careers site integration. Governance emphasized centralized configuration of job templates and status workflows, with role permissions to control hiring manager access and to standardize screening steps across sites and teams.
|
Union Square Hospitality Group Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Union Square Hospitality Group implemented Microsoft 365 in the Collaboration category. The deployment is visible on the company website, indicating Microsoft 365 serves as the enterprise collaboration platform for the US-based hospitality and retail operator with roughly 3,000 employees.
The Microsoft 365 implementation centers on Collaboration capabilities and organizes core functional workflows around hosted email, cloud document management, synchronous chat and meetings, and an intranet for team collaboration. Typical modules associated with Microsoft 365 in this configuration include Exchange Online for mail routing, SharePoint Online for team sites and document libraries, OneDrive for Business for individual file sync, and Microsoft Teams for persistent chat and conferencing.
Surface-level evidence on the public site suggests tenant-level provisioning tied to corporate accounts and web-facing collaboration content, enabling embedded document access and corporate communications workflows. Operational coverage emphasizes corporate functions that require coordinated back-office operations and internal communications across the company’s US operations.
Governance is expected to follow centralized tenant administration with identity and access controls, content lifecycle policies, and role-based provisioning to manage staff access and document governance. This narrative focuses on architecture, modules, and operational scope rather than performance outcomes, as no explicit benefits or costs were provided.
|
Union Square Hospitality Group Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Docusign | Legacy | DocuSign eSignature | Digital Signing | Content Management | n/a | 2023 | 2023 |
In 2023, Union Square Hospitality Group implemented DocuSign eSignature as a Digital Signing solution to capture customer facing agreements on its public website. DocuSign eSignature is embedded on the site to present digital signature workflows and to capture consent for online forms and agreements.
Deployment architecture centers on a web integrated signing layer with server side orchestration of signing requests and reusable template configuration to standardize documents and recipient routing. Operational coverage is focused on website driven agreement capture for guest and vendor interactions, with governance around template management and signing workflow configuration to maintain consistent execution across business functions.
|
Union Square Hospitality Group CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Marketing Analytics | CRM |
|
2019 | 2019 |
|
|
|
|
|
Marketing Automation | CRM |
|
2021 | 2021 |
|
|
|
|
|
Marketing Automation | CRM |
|
2018 | 2018 |
|
Union Square Hospitality Group PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2021 | 2021 |
|
Union Square Hospitality Group IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2014 | 2014 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2016 | 2016 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2019 | 2019 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
|
IT Decision Makers and Key Stakeholders at Union Square Hospitality Group
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Union Square Hospitality Group Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||