Independence, 64055, MO,
United States
United Consumers Credit Union Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by United Consumers Credit Union and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 49 United Consumers Credit Union employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that United Consumers Credit Union has purchased the following applications: Pendo Adopt for Digital Adoption in 2020, Mahalo Thoughtful Banking for Core Banking in 2025, Brightcove for Audio Video and Web Conferencing in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems United Consumers Credit Union is running and its propensity to invest more and deepen its relationship with Pendo.io , Mahalo Technologies , Brightcove or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing United Consumers Credit Union revenues, which have grown to $14.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for United Consumers Credit Union intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Pendo.io | Legacy | Pendo Adopt | Digital Adoption | HCM | n/a | 2020 | 2020 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Mahalo Technologies | Legacy | Mahalo Thoughtful Banking | Core Banking | ERP Services and Operations | n/a | 2025 | 2025 |
In 2025, United Consumers Credit Union selected Mahalo Thoughtful Banking, a Core Banking application, to reimagine its digital banking platform and advance its core transaction system. The decision is positioned as part of a broader initiative to upgrade member experience and expand digital capabilities across member-facing channels.
Implementation centers on Mahalo Thoughtful Banking's online and mobile banking modules to deliver an omnichannel experience, with configured member-centric log-in, member-customizable interface options, and self-service loan skip-a-pay workflows. The deployment explicitly includes Credential Assurance Technology for robust security and Mahalo’s Thoughtful Banking neurodiversity and disability-friendly features to optimize accessibility across digital touchpoints.
Architecture and integrations emphasize deep core processing integration, with Mahalo integrated to the credit union's new core provider Corelation Keystone to unify account and transaction data across channels. Operational coverage is focused on digital account servicing and member engagement across online and mobile delivery channels rather than back-office transformation, reflecting the vendor claim of a unified experience across all digital touchpoints.
United Consumers plans to implement the stated functional modules through Mahalo’s configurable platform, and Mahalo commits to ongoing innovation and customization to serve the credit union’s membership needs as described by both parties. The result positions Mahalo Thoughtful Banking as the Core Banking application for United Consumers Credit Union that consolidates digital delivery, accessibility, and security with tight core integration to support elevated member engagement.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Brightcove | Legacy | Brightcove | Audio Video and Web Conferencing | Collaboration | n/a | 2018 | 2018 |
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Collaboration | Collaboration |
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2012 | 2012 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Web Content Management | Content Management |
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2018 | 2018 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Analytics | CRM |
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2019 | 2019 |
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Data Management Platform | CRM |
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2015 | 2015 |
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Data Management Platform | CRM |
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2017 | 2017 |
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Data Management Platform | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2014 | 2014 |
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Digital Advertising Platform | CRM |
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2022 | 2022 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Digital Advertising Platform | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2025 | 2025 |
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| First Name | Last Name | Title | Function | Department | Phone | |
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