Atlanta, 30328, GA,
United States
United Digestive Technographics
United Digestive Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by United Digestive and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 450 United Digestive employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that United Digestive has purchased the following applications: eClinicalWorks Cloud EHR for Electronic Health Record in 2020, Cisco Webex Meetings for Audio Video and Web Conferencing in 2022, Exclaimer Cloud Signatures for Office 365 for Digital Signing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems United Digestive is running and its propensity to invest more and deepen its relationship with eClinicalWorks , Cisco Systems , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing United Digestive revenues, which have grown to $75.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for United Digestive intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
United Digestive Tech Stack and Enterprise Applications
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| eClinicalWorks | Legacy | eClinicalWorks Cloud EHR | Electronic Health Record | ERP Services and Operations | n/a | 2020 | 2021 |
In 2020, United Digestive implemented eClinicalWorks Cloud EHR to provision Electronic Health Record capabilities across its clinical network. The deployment targeted clinical and administrative workflows for a 450 employee healthcare provider operating over 30 medical offices across the Southeast region.
The eClinicalWorks Cloud EHR was configured to support core Electronic Health Record functional modules such as clinical documentation, order entry, and scheduling workflows, consistent with typical EHR capabilities. Configuration and access control work included creation and maintenance of user accounts and organizational units through Active Directory and Exchange Admin Center to centralize identity management and role based access for clinicians and administrative staff.
The eClinicalWorks Cloud EHR operated alongside a mixed estate of locally managed and cloud applications including Office 365, Citrix Workspace, Provation MD, Greenway, and Zirmed, with operational coexistence managed by the IT team. Network and endpoint architecture activities associated with the rollout included assisting with SDA and SD WAN migrations, managing and troubleshooting WLANs using Cisco wireless controllers, patching network panels, imaging and upgrading workstations, and performing regular maintenance on internal servers to maintain clinic connectivity.
Governance and operational support were delivered through a hybrid remote and onsite model, with documented incident handling, on call responsibilities, inventory management, and standardized workstation imaging used to stabilize operations. The implementation emphasized integrated account provisioning across IT and clinical operations and practical network and endpoint controls to support ongoing use of the eClinicalWorks Cloud EHR by clinicians, administrative staff, and revenue cycle teams.
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Electronic Health Record | ERP Services and Operations |
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2025 | 2025 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2022 | 2022 |
In 2022, United Digestive implemented Cisco Webex Meetings. The deployment places Cisco Webex Meetings on the public website to enable browser based access for patients and external clinicians, while also serving internal team meetings.
Implementation focused on core Audio Video and Web Conferencing capabilities including scheduled meetings, HD video and audio, screen sharing, in meeting chat and host controls, and meeting recording where permitted. Cisco Webex Meetings was configured to support browser join flows and link based scheduling for appointment driven sessions.
Architecture reflects a cloud hosted SaaS model with web embedded meeting endpoints, managed by the central IT function. Operational coverage spans patient facing communications and clinical and administrative collaboration across the organization in the United States.
Governance centered on access controls, meeting admission workflows and privacy configurations consistent with healthcare compliance needs, with IT responsible for provisioning and configuration. The deployment positions Cisco Webex Meetings as United Digestive Audio Video and Web Conferencing capability for patient communications and internal collaboration.
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Collaboration | Collaboration |
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2020 | 2020 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Exclaimer | Legacy | Exclaimer Cloud Signatures for Office 365 | Digital Signing | Content Management | n/a | 2020 | 2020 |
In 2020 United Digestive implemented Exclaimer Cloud Signatures for Office 365 to centralize email signature management, deploying a cloud-hosted Digital Signing capability across its Office 365 environment. The Exclaimer Cloud Signatures for Office 365 presence is visible on the corporate website and supports programmatic signature application on outbound mail, with emphasis on centralized template and branding control.
Functional configuration concentrated on centralized signature template design, conditional rules for user segments, and directory-driven attribute population to ensure accurate contact and role information. Integrations are focused on Office 365 as the mail flow and identity source, enabling automated signature injection at send time, and governance was structured around template ownership, staged rollout to user groups, and role-based controls for template editing and branding enforcement.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Call Center | CRM |
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2025 | 2025 |
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CRM | CRM |
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2019 | 2019 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2022 | 2022 |
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PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Project Portfolio Management | PPM |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at United Digestive
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by United Digestive Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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