United Electric Supply
10 Bellecor Dr,
New Castle, 19720, DE,
United States
New Castle, 19720, DE,
United States
1 800-322-3374
Distribution
United Electric Supply Technographics
United Electric Supply Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by United Electric Supply and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 335 United Electric Supply employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that United Electric Supply has purchased the following applications: ADP Workforce Now for Core HR in 2021, LiveChat for Chatbots and Conversational AI in 2018, Microsoft 365 for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems United Electric Supply is running and its propensity to invest more and deepen its relationship with ADP , LiveChat, Inc. , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing United Electric Supply revenues, which have grown to $200.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for United Electric Supply intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
United Electric Supply Tech Stack and Enterprise Applications
United Electric Supply HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ADP | Legacy | ADP Workforce Now | Core HR | HCM | n/a | 2021 | 2021 |
In 2021 United Electric Supply implemented ADP Workforce Now to centralize HR and payroll operations for its 335 employees. ADP Workforce Now is deployed as the companys Core HR platform and is surfaced on the company website for employee-facing access and self-service enrollment workflows.
The deployment focuses on core HRIS capabilities, payroll processing, benefits administration, and employee self-service functionality, reflecting standard Core HR functional modules and automation patterns. Configuration work emphasized role-based access for HR and payroll teams, centralized employee records, and payroll schedule orchestration consistent with a cloud SaaS HR suite.
Operational coverage includes company-wide Human Resources and payroll functions across United States operations, with the HR organization governing ongoing configuration, user provisioning, and policy-driven workflow approvals. The presence of ADP Workforce Now on the public site indicates integrated employee access and HR service orchestration between the corporate web layer and the ADP Workforce Now tenant.
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United Electric Supply AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, United Electric Supply implemented LiveChat to enable real-time customer engagement on their public website. United Electric Supply is a United States electrical distributor with about 335 employees and roughly 200000000 in revenue. LiveChat serves as their Chatbots and Conversational AI solution for capturing visitor inquiries, initiating proactive conversations, and routing chats to support and sales staff.
The deployment is executed through an embedded website chat widget and the corresponding LiveChat cloud service, with client side JavaScript delivering the interface and session context to agents. Configuration includes canned responses, proactive chat invitations, chat routing rules, and transcript logging to support service workflows. These modules provide agent consoles, visitor monitoring, and conversation history typical of Chatbots and Conversational AI implementations.
Operational ownership is centered on customer service and inside sales teams that handle web initiated requests, using the LiveChat console for live handling and follow up. Governance has been implemented around chat operating hours, scripted responses, and escalation pathways to align online engagement with existing contact processes. The implementation focuses on embedding LiveChat into United Electric Supply website workflows rather than on integrations with other enterprise systems.
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United Electric Supply Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, United Electric Supply implemented Microsoft 365 as its core collaboration platform. The deployment anchored cloud-based Collaboration capabilities for the distributor, aligning email, document management and team communications across a U.S. operations footprint with approximately 335 employees and $200 million in revenue.
The Microsoft 365 environment was provisioned to support core Collaboration workloads, including Exchange Online for mail and calendaring, SharePoint Online for intranet and document libraries, Microsoft Teams for real-time collaboration, and OneDrive for personal file storage. Tenant-level configuration emphasized centralized administration, security controls and compliance settings consistent with common Microsoft 365 governance models.
United Electric Supply's public website references Microsoft 365, indicating active tenant services surfaced for external and corporate communications. Operational coverage extended to sales, procurement, warehouse and corporate functions, with centralized role-based provisioning and governance workflows for external sharing and document retention enforced through the Microsoft 365 administration layer.
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United Electric Supply Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Signing | Content Management |
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2016 | 2016 |
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United Electric Supply eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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eCommerce | eCommerce |
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2019 | 2019 |
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United Electric Supply CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Marketing Analytics | CRM |
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2021 | 2021 |
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United Electric Supply PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2021 | 2021 |
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United Electric Supply IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at United Electric Supply
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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President and CEO | CXO | Finance | |
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CFO | CXO | Finance | |
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Corporate Controller | Director | Finance | |
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Apps Being Evaluated by United Electric Supply Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from United Electric Supply IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the United Electric Supply digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD United Electric Supply Technographics
United Electric Supply is a Distribution organization based in United States,
with around 335 employees and annual revenues of $200.0 million.
United Electric Supply operates a diverse technology stack with applications such as
ADP Workforce Now, LiveChat and Microsoft 365,
covering areas like Core HR, Chatbots and Conversational AI and Collaboration.
United Electric Supply has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as ADP, LiveChat, Inc. and Microsoft.
United Electric Supply recently adopted applications including
ADP Workforce Now in 2021, Microsoft Clarity in 2021 and Amazon SES in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of United Electric Supply’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates United Electric Supply’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete United Electric Supply technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.