Queens, 11101, NY,
United States
United Nations Federal Credit Union Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by United Nations Federal Credit Union and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 700 United Nations Federal Credit Union employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that United Nations Federal Credit Union has purchased the following applications: Intuit Quickbooks Enterprise for ERP Financial in 2012, AppWorx Workload Automation for Business Process Management in 2023, Fiserv Nautilus for Enterprise Content Management in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems United Nations Federal Credit Union is running and its propensity to invest more and deepen its relationship with Intuit , Broadcom , Fiserv or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing United Nations Federal Credit Union revenues, which have grown to $238.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for United Nations Federal Credit Union intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit Quickbooks Enterprise | ERP Financial | ERP Financial Management | x | 2012 | 2012 |
In 2012 United Nations Federal Credit Union implemented Intuit Quickbooks Enterprise as its ERP Financial platform. The deployment centralized core financial accounting for the 700 employee credit union and established Intuit Quickbooks Enterprise as the primary system for corporate accounting, statutory reporting, and transactional bookkeeping.
The implementation concentrated on core ERP Financial modules, including general ledger, accounts payable, accounts receivable, and financial reporting, with configuration for a banking oriented chart of accounts, period close automation, and role based access controls. Workflow automation and audit trail capabilities were instrumented to support record retention and internal control requirements typical of regulated financial services.
Rollout was executed with centralized finance governance and phased activation of accounting teams to align month end close procedures and accounting policy enforcement. The program leveraged existing staff familiarity with Great Plains, Axiom, Concur, Intellimatch, QuickBooks, and Ultimate Software UltiPro Payroll to accelerate configuration, user adoption, and operational handover, and it focused operational coverage on corporate finance and accounting business functions across the institution.
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Broadcom | Legacy | AppWorx Workload Automation | Business Process Management | ERP Services and Operations | n/a | 2023 | 2023 |
In 2023 United Nations Federal Credit Union implemented AppWorx Workload Automation. AppWorx Workload Automation was deployed as the credit union's Business Process Management platform to centralize and orchestrate scheduled workloads and nightly batch operations.
The implementation focused on workload orchestration capabilities including job scheduling, end of day batch processing, file transmission and archiving workflows, and database task execution. Operational automation was aligned with existing Automic/DNA processing patterns for nightly End of Day and Close of Business runs, and the AppWorx Workload Automation configuration included monitoring and logging to support problem detection and auditability.
Operational coverage centered on IT Operations and core banking support functions, with shift-based operations performed by an IT Analyst team in Long Island NY and remote night and weekend coverage. Integrations emphasized interface connectivity to core banking systems, file-based exchanges, backups, and database administration activities such as scheduled selects and updates driven by approved requests.
Governance and runbook controls were implemented to maintain a system changes log, capture batch postings and issues, and enforce escalation to subject matter experts per established policies. Operational procedures and documentation were maintained to support consistent execution of scheduled workloads and to uphold service continuity for business units supported by the platform.
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Core Banking | ERP Services and Operations |
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2020 | 2020 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Fiserv | Legacy | Fiserv Nautilus | Enterprise Content Management | Content Management | n/a | 2020 | 2020 |
In 2020 United Nations Federal Credit Union deployed Fiserv Nautilus as its Enterprise Content Management solution. The implementation was positioned to support the credit union's end to end account processing landscape, aligning Fiserv Nautilus with front office to back office workflows and operating within the institution's IT Support team in New York.
Deployment and configuration work focused on standard Enterprise Content Management capabilities such as document capture and imaging, electronic document management, workflow orchestration, indexing and records retention to meet the unique needs of the Credit Union. Operational tasks documented by the support team included software upgrades, Technology Lifecycle Management activities, IIS server configuration and troubleshooting, recycling application pools, and creation and execution of SQL queries in Microsoft SQL Management Studio and Oracle Database to support content services and application stability.
The Fiserv Nautilus deployment was integrated with the broader banking application stack, explicitly interfacing with the Fiserv DNA Core account processing environment and operating alongside monitoring and batch processing frameworks. Operational coverage included support inside a Citrix XenApp remote access environment, proactive monitoring of batch jobs and application logs, and incident intake through BMC Remedy ITSM for coordinated resolution of application and process incidents.
Governance and operational discipline were formalized through BMC Remedy ITSM driven incident management, a knowledge base of issues and resolutions, participation in major incident resolution, and cross functional coordination with business units and external vendors as required. Support processes emphasized proactive monitoring and documented runbooks to preserve service continuity for business functions that rely on Fiserv Nautilus as the Enterprise Content Management backbone.
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Web Content Management | Content Management |
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2010 | 2010 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2011 | 2011 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2024 | 2024 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Web Application Firewalls (WAF) | CyberSecurity |
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2021 | 2021 |
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