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● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

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● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

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● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

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● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

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● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

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United Personnel Services
Location
289 Bridge St,
Springfield, 1103, MA,
United States
Website
https://www.unitedpersonnel.com/
Phone
1 413-736-0800
Artw industry
Professional Services
Employee
Revenue

United Personnel Services Technographics

United Personnel Services Technographics, Software Purchases, AI and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by United Personnel Services and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 United Personnel Services employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that United Personnel Services has purchased the following applications: Erecruit Adapt for Recruiting, Applicant Tracking System in 2012, LiveChat for Chatbots and Conversational AI in 2016, Microsoft 365 for Collaboration in 2019 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems United Personnel Services is running and its propensity to invest more and deepen its relationship with Erecruit , LiveChat, Inc. , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing United Personnel Services revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for United Personnel Services intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

United Personnel Services Tech Stack and Enterprise Applications

United Personnel Services HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Erecruit Legacy Erecruit Adapt Recruiting, Applicant Tracking System HCM n/a 2012 2012
In 2012 United Personnel Services, a 100-employee professional services firm in the United States, implemented Erecruit Adapt. United Personnel Services deployed Erecruit Adapt as its Recruiting,Applicant Tracking System to centralize recruiting and staffing workflows for its talent acquisition function. The implementation configured core applicant tracking capabilities typical of the Recruiting,Applicant Tracking System category, including job requisition management, candidate pipeline tracking, interview scheduling, offer management, and operational reporting. StaffSuite program reporting was configured to run daily to provide the staffing team with routine visibility into placements and candidate flow. Operational coverage focused on recruiting and staffing operations within the firm, with role-based access and standardized reporting cadence implemented for recruiting users. Erecruit Adapt was used as the primary application for applicant lifecycle management, and daily StaffSuite reports were embedded into the operational process to support staffing administration and placement tracking.
United Personnel Services AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
LiveChat, Inc. Legacy LiveChat Chatbots and Conversational AI AI-Powered Application n/a 2016 2016
In 2016 United Personnel Services implemented LiveChat on its public website, deploying LiveChat to support candidate engagement and client inquiries. The deployment aligns with the Chatbots and Conversational AI category and serves the professional services firm’s recruitment, client services, and business development functions. Deployment uses the LiveChat web chat widget embedded across site pages, configured for real-time messaging, canned responses, visitor tracking and chat transcript capture consistent with Chatbots and Conversational AI functional workflows. Configuration emphasized routing and queuing rules to internal recruiting and account teams, administrative setup for agent accounts and permissions, and session logging to support follow up. The architecture aligns with a web-embedded SaaS model using browser-based agent consoles and cloud-hosted message routing, and ongoing operational administration was handled by United Personnel Services internal staff.
United Personnel Services Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2019 2019
In 2019 United Personnel Services implemented Microsoft 365 for Collaboration across its professional services operations. The organization references Microsoft 365 on its public website, indicating a cloud-first collaboration posture for internal communications and document sharing. The Microsoft 365 deployment was provisioned as a cloud-hosted tenant providing Exchange Online email, Microsoft Teams for real-time meetings and chat, and SharePoint Online with OneDrive for Business for document management and team sites. Configuration work focused on multi-user document libraries, tenant-level security controls, and role based access to support recruiting, HR, and client engagement workflows. Operational scope centered on companywide adoption across the United States based workforce, with governance established around account provisioning, mailbox lifecycle management, and sharing permissions. Identity and access controls were applied at the tenant level to standardize collaboration policies and retention settings across business functions.
United Personnel Services CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Marketing Automation CRM 2019 2019
United Personnel Services IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2018 2018
Application Hosting and Computing Services IaaS 2019 2019
United Personnel Services CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2017 2017

IT Decision Makers and Key Stakeholders at United Personnel Services

First Name Last Name Title Function Department Email Phone
No data found
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Apps Being Evaluated by United Personnel Services Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from United Personnel Services IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the United Personnel Services digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD United Personnel Services Technographics
United Personnel Services is a Professional Services organization based in United States, with around 100 employees and annual revenues of $10.0 million.
United Personnel Services operates a diverse technology stack with applications such as Erecruit Adapt, LiveChat and Microsoft 365, covering areas like Recruiting, Applicant Tracking System, Chatbots and Conversational AI and Collaboration.
United Personnel Services has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Erecruit, LiveChat, Inc. and Microsoft.
United Personnel Services recently adopted applications including Microsoft 365 in 2019, Intuit Mailchimp in 2019 and Microsoft Azure Cloud Services in 2019, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of United Personnel Services’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates United Personnel Services’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete United Personnel Services technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.