United Way of King County Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by United Way of King County and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 200 United Way of King County employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that United Way of King County has purchased the following applications: Sage Intacct for ERP Financial in 2024, Rocket.chat for Chatbots and Conversational AI in 2019, Microsoft 365 for Collaboration in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems United Way of King County is running and its propensity to invest more and deepen its relationship with Sage , Sylogist , Rocket.chat or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing United Way of King County revenues, which have grown to $76.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for United Way of King County intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sage | Microsoft Dynamics SL | Sage Intacct | ERP Financial | ERP Financial Management | n/a | 2024 | 2024 |
In 2024 United Way of King County implemented Sage Intacct as its ERP Financial application, replacing Microsoft Dynamics SL. Finance leadership led a structured rollout centered on process improvement and a review of the organization’s chart of accounts, standardizing account structures and documenting controls and procedures. The deployment focused on core accounting functionality—general ledger, accounts payable, accounts receivable, bank and investment reconciliations, fixed assets, and month‑end and fiscal year‑end close activities—and supported coordination of the annual financial and single audits. The Controller and Assistant Controller managed journal entry workflows, month‑end close discipline, and oversight of temporary staff to ensure timely completion of accounting tasks; they also championed a concurrent HR ticket management system implementation project. No system integrator or VAR was listed (n/a).
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Payment Processing | ERP Financial Management |
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2023 | 2023 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Rocket.chat | Legacy | Rocket.chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application, Web and Enterprise Search | Content Management |
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2024 | 2024 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Data Platform | CRM |
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2022 | 2022 |
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Customer Experience | CRM |
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2015 | 2015 |
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Customer Experience | CRM |
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2023 | 2023 |
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Data Management Platform | CRM |
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2017 | 2017 |
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Donor and Fundraising Management | CRM |
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2024 | 2024 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Tag Management | CRM |
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2018 | 2018 |
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EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2014 | 2014 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2024 | 2024 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2024 | 2024 |
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| First Name | Last Name | Title | Function | Department | Phone | |
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| Date | Company | Status | Vendor | Product | Category | Market |
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