Universal Windows Direct
24801 Rockside Rd,
Bedford Heights, 44146, OH,
United States
Bedford Heights, 44146, OH,
United States
1 440-786-1400
Retail
Universal Windows Direct Technographics
Universal Windows Direct Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Universal Windows Direct and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 350 Universal Windows Direct employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Universal Windows Direct has purchased the following applications: Intuit Quickbooks Enterprise for ERP Financial in 2003, FreeWheel Strata for Agency Management in 2022, Microsoft 365 for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Universal Windows Direct is running and its propensity to invest more and deepen its relationship with Intuit , FreeWheel, A Comcast Company , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Universal Windows Direct revenues, which have grown to $150.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Universal Windows Direct intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Universal Windows Direct Tech Stack and Enterprise Applications
Universal Windows Direct ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit Quickbooks Enterprise | ERP Financial | ERP | n/a | 2003 | 2003 |
In 2003, Universal Windows Direct implemented Intuit QuickBooks Enterprise as its ERP Financial application to support accounting and treasury operations for the 350 employee retail business. The deployment positioned Intuit QuickBooks Enterprise as the system of record for postings, cash receipts, and general ledger activity across the company.
The Intuit QuickBooks Enterprise configuration emphasized core ERP Financial modules including general ledger, accounts receivable, accounts payable, bank reconciliation, cash management, and vendor 1099 processing. Operational workflows were designed to check figures, postings, and documents for correct entry and mathematical accuracy, to record cash, checks, and vouchers, and to access computerized financial information for account inquiries.
Integrations included routine use of Microsoft Excel for a weekly 1099 payroll process, with Excel spreadsheets used in tandem with QuickBooks to manage payables for 25 plus installers. The system supported reconciliation of multiple bank accounts and company credit cards, monitoring of customer reports to confirm financial completion, and research of customer financial discrepancies for refunds and referrals.
Governance and process controls centered on a weekly payroll cadence and documented reconciliation procedures, combined with an operational emphasis on open communication between Accounting and Production and Sales to speed resolution of transaction issues. Implemented workflows enabled validated postings and reconciliations that ensured accurate reporting and supported customer satisfaction efforts through structured refund and referral processing.
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Universal Windows Direct ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| FreeWheel, A Comcast Company | Legacy | FreeWheel Strata | Agency Management | ERP Services and Operations | n/a | 2022 | 2022 |
In 2022 Universal Windows Direct implemented FreeWheel Strata for Agency Management to centralize its advertising operations and agency billing workflows. The deployment positioned FreeWheel Strata as the system of record for order orchestration and commercial lifecycle management within the retailer's marketing function.
The FreeWheel Strata implementation focused on standard Agency Management capabilities including order and insertion order management, campaign trafficking and scheduling, inventory allocation and rate card control, and invoice generation and reporting. Configuration emphasized role based access, configurable workflows for approvals, and automated billing document creation to support consistent agency and vendor interactions.
Operational scope covered marketing and sales facing ad operations teams, with processes restructured around Strata driven order to invoice flows and centralized campaign reporting. Governance measures included formalized approval gates, user role segmentation, and structured data models to improve auditability and operational control while using FreeWheel Strata as the authoritative Agency Management platform.
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Universal Windows Direct Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015 Universal Windows Direct implemented Microsoft 365 to support Collaboration across its organization. The deployment reflects a cloud-first Microsoft 365 tenant model, indicating centralized administration for email, document collaboration, and team communications rather than on premise infrastructure.
The Microsoft 365 implementation includes core Collaboration capabilities such as Exchange Online email, SharePoint Online document libraries, Microsoft Teams chat and meetings, OneDrive for file sync, and the Office productivity apps. Microsoft 365 is referenced on the Universal Windows Direct website, confirming public visibility of the vendor relationship and the application footprint.
Operational governance centers on tenant level administration, account provisioning and role based controls to manage access and content lifecycle across the company. Universal Windows Direct uses Microsoft 365 to deliver Collaboration for internal communication and document management, with tenant policies and mailbox and file management workflows providing the primary controls for collaboration and compliance.
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Universal Windows Direct Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Web Content Management | Content Management |
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2014 | 2014 |
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Universal Windows Direct CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Call Center | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Sales Automation | CRM |
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2021 | 2021 |
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Universal Windows Direct PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Transactional Email | PaaS |
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2019 | 2019 |
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Universal Windows Direct IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Universal Windows Direct
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Universal Windows Direct Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Universal Windows Direct IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Universal Windows Direct digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Universal Windows Direct Technographics
Universal Windows Direct is a Retail organization based in United States,
with around 350 employees and annual revenues of $150.0 million.
Universal Windows Direct operates a diverse technology stack with applications such as
Intuit Quickbooks Enterprise, FreeWheel Strata and Microsoft 365,
covering areas like ERP Financial, Agency Management and Collaboration.
Universal Windows Direct has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Intuit, FreeWheel, A Comcast Company and Microsoft.
Universal Windows Direct recently adopted applications including
FreeWheel Strata in 2022, AdRoll in 2021 and Insightly Unbounce Conversion Intelligence Platform in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Universal Windows Direct’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Universal Windows Direct’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Universal Windows Direct technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.