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Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

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Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Universidad Andrés Bello Data, Technology Stack, and Enterprise Applications
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Chattigo Legacy Chattigobot Chatbots and Conversational AI AI-Powered Application n/a 2023 2023
In 2023, Universidad Andrés Bello implemented Chattigobot, deploying the Chattigobot Chatbots and Conversational AI solution to centralize and automate student communications for admissions and student services across Chile. The deployment focused on multi-channel conversational handling and agent-assist capabilities to unify incoming inquiries and improve responsiveness for frontline teams. The Chattigobot implementation emphasized conversational workflow automation, channel orchestration and an agent console surfaced with CRM context to support live handoffs and context-aware responses. Functional modules reflected admissions intake automation, student services case routing, templated responses and escalation workflows, consistent with Chatbots and Conversational AI operational capabilities. Vendor testimony reports a 220% increase in conversations in one year and a 102% growth in WhatsApp interactions in the first five months of 2024, signaling rapid adoption on messaging channels. The project covered admissions and student services teams in Chile, and vendor commentary indicates agents were provided CRM context and WhatsApp bot usage was a central channel, aligning the Chattigobot deployment with CRM-connected agent workflows and WhatsApp channel automation.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2015 2015
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Blackboard Legacy Blackboard Web Community Manager Community Management CRM n/a 2013 2013
Customer Experience CRM 2020 2020
Marketing Analytics CRM 2017 2017
Marketing Automation CRM 2020 2020
Marketing Automation CRM 2020 2020
Marketing Automation CRM 2022 2022
Marketing Automation CRM 2012 2012
Tag Management CRM 2012 2012
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2020 2020
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2022 2022
Transactional Email PaaS 2015 2015
Transactional Email PaaS 2019 2019
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2014 2014
Application Hosting and Computing Services IaaS 2020 2020
Cloud Storage IaaS 2022 2022
Content Delivery Network IaaS 2021 2021
Content Delivery Network IaaS 2017 2017
Content Delivery Network IaaS 2022 2022
IT Decision Makers and Key Stakeholders at Universidad Andrés Bello
First Name Last Name Title Function Department Email Phone
No data found
Apps Being Evaluated by Universidad Andrés Bello Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Universidad Andrés Bello Technographics

Universidad Andrés Bello is a Education organization based in Chile, with around 1000 employees and annual revenues of $250.0 million.

Universidad Andrés Bello operates a diverse technology stack with applications such as Chattigobot, Microsoft 365 and Blackboard Web Community Manager, covering areas like Chatbots and Conversational AI, Collaboration and Community Management.

Universidad Andrés Bello has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Chattigo, Microsoft and Blackboard.

Universidad Andrés Bello recently adopted applications including Chattigobot in 2023, SendinBlue in 2022 and Twilio Sendgrid in 2022, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Universidad Andrés Bello’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Universidad Andrés Bello’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

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