AI Buyer Insights:

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Michelin, an e2open customer evaluated Oracle Transportation Management

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Michelin, an e2open customer evaluated Oracle Transportation Management

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

University of Birmingham
Location
Edgbaston,
Birmingham, B15 2TT,
United Kingdom
Website
https://www.birmingham.ac.uk/
Phone
44 12 1414-3344
Artw industry
Education
Employee
Revenue

University of Birmingham Technographics

University of Birmingham Technographics, Software Purchases, AI and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by University of Birmingham and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 8000 University of Birmingham employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that University of Birmingham has purchased the following applications: Oracle E-Business Suite for ERP Financial in 2018, Oracle Cloud HCM for Core HR in 2016, LivePerson Conversational Cloud for Chatbots and Conversational AI in 2017 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems University of Birmingham is running and its propensity to invest more and deepen its relationship with Oracle , Edenred , LivePerson or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing University of Birmingham revenues, which have grown to $1.25 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for University of Birmingham intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

University of Birmingham Tech Stack and Enterprise Applications

University of Birmingham ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Oracle Legacy Oracle E-Business Suite ERP Financial ERP n/a 2018 2018
In 2018 University of Birmingham implemented Oracle E-Business Suite as its ERP Financial platform to process student claims for expenses and project work. The deployment positioned Oracle E-Business Suite to manage claims intake, expense recording, and project expenditure capture within the university finance footprint. Implementation work concentrated on ERP Financial modules aligned with accounts payable, expense management, and project costing, with Oracle E-Business Suite configured to support claim submission forms, automated approval routing, and project charge allocation. Configuration included role based validation rules and coded expense categories to align student claims with project budgets and institutional compliance controls. Operational coverage includes finance, research administration, and student services, with governance organized around centralized finance controls, audit trails, and delegated approvals to faculty and project leads. The implementation emphasized structured workflows in Oracle E-Business Suite to enforce university policy, capture project level costs, and provide transaction level visibility for departmental finance teams.
ERP Financial ERP 2016 2017
Expense Management ERP 2018 2018
Expense Management ERP 2018 2018
University of Birmingham HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Oracle Legacy Oracle Cloud HCM Core HR HCM n/a 2016 2016
In 2016 University of Birmingham implemented Oracle Cloud HCM as part of a ten year Oracle Cloud Applications agreement. The implementation placed Oracle Cloud HCM into the Core HR category alongside a fully integrated Oracle Cloud Finance and Payroll Suite, with Oracle Document Management and BI Reporting solutions included in the program. The deployment delivered core HR and payroll capabilities through Oracle Cloud HCM and integrated BI reporting and document management to centralize employee records and reporting workflows. Version 1 was contracted to provide provision, implementation and ongoing support and maintenance for the suite, reflecting a cloud SaaS delivery model and multi-year support commitment. Rollout and operational coverage was university wide, intended to support users across the University and to align HR and finance processes. Governance emphasis in procurement and program communications focused on a structured change program to deliver large scale process redesign and system ownership for human resources and payroll functions. University of Birmingham stated the new platform will transform core HR and finance processes, support improved process efficiency and deliver enhanced information that is readily accessible by users across the University. University of Birmingham Oracle Cloud HCM Core HR supports the Human Resources and payroll business functions within the institution and is positioned for long term operational support under the contract.
Employee Recognition and Rewards Management HCM 2021 2021
Payroll HCM 2016 2016
Recruiting, Applicant Tracking System HCM 2017 2017
University of Birmingham AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
LivePerson Legacy LivePerson Conversational Cloud Chatbots and Conversational AI AI-Powered Application n/a 2017 2017
In 2017, University of Birmingham implemented LivePerson Conversational Cloud, deploying a conversational chat interface on its public website to handle student enquiries. The deployment uses LivePerson Conversational Cloud within the Chatbots and Conversational AI category to support student services and prospective student engagement, positioning the application as the university website chat layer for front-line digital inquiry handling. The implementation focused on web-embedded chat capabilities, leveraging automated intent recognition and scripted response flows together with live agent escalation. LivePerson Conversational Cloud was configured to capture session transcripts, surface basic conversational analytics, and route conversations into centralized student support queues for handover to advisers, reflecting typical Chatbots and Conversational AI functional modules such as intent classification, routing, and session management. Operational coverage centered on the student team and study-facing pages of the university website, making the chat available to prospective and current students seeking information on admissions and student services. Governance adjustments included updating web support workflows to accept chat handoffs and logging chat transcripts for case follow-up, aligning operational processes with the new conversational channel.
University of Birmingham Analytics and BI
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Analytics and BI Analytics and BI 2016 2016
University of Birmingham Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
PBX, VoiP and Phone Systems Collaboration 2020 2020
University of Birmingham Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Content Management Content Management 2016 2016
Document Management Content Management 2010 2010
Web Content Management Content Management 2011 2011
University of Birmingham CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Call Center, Customer Experience CRM 2020 2020
Customer Experience CRM 2017 2017
Digital Advertising Platform CRM 2017 2017
Marketing Analytics CRM 2014 2014
Sales Automation, CRM, Sales Engagement CRM 2002 2002
University of Birmingham EPM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
EPM EPM 2017 2018
Financial Consolidation and Close EPM 2017 2017
University of Birmingham ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
IT Service Management ITSM 2021 2021
University of Birmingham PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Extract, Transform, and Load (ETL), Data Replication PaaS 2019 2019
University of Birmingham IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Content Delivery Network IaaS 2014 2014
University of Birmingham CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Network Detection and Response (NDR) CyberSecurity 2023 2023

IT Decision Makers and Key Stakeholders at University of Birmingham

First Name Last Name Title Function Department Email Phone
Director of Finance Director Finance
Financial Analysis Controller Director Finance
Chief Financial Officer CXO Finance
Director of IT Services Director IT
Director of Procurement and Insurance Director Procurement
Deputy Head of Internal Audit Director Finance
Head of Department of Finance Director Finance
Director of IT Services Director IT
Head of Human Resources, Professional Services Director HR
Payroll Manager Manager Finance
Director of Human Resources Director HR
Deputy Director of Finance Director Finance
Database Manager Manager IT
IT Services - Head of Infrastructure Services Director IT
Deputy Head of Core Infrastructure Director IT
Customer Service Manager Manager Customer Service
Customer Service Manager Manager Customer Service
Digital Channel Manager (CRM) Manager IT
Head of Service Management (IT Services) Director IT
IT Project Manager Manager IT
Deputy Finance Director Director Finance
Finance Business Partner Manager Finance
Assistant Director of Finance (Procurement and Insurance) Director Procurement
IT Business Partner Manager IT
IT Manager Manager IT
Research Finance Team Leader Manager Finance
Chief Information Officer CXO IT
Head of Student Wellbeing & Partnerships Director Finance
Academic Registrar Non Manager Operations
Head of Application Services Director IT
PA to CIO and Director of IT Services Director IT
Show All Contacts

Apps Being Evaluated by University of Birmingham Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from University of Birmingham IT executives and key decision makers. This section highlights University of Birmingham's latest recorded technology evaluations, including Oracle Cloud HCM Performance Management for Performance and Goal Management on 2026-03-03, Verint Workforce Management for Workforce Management on 2025-11-10, and Docebo LMS for Learning and Development on 2025-10-30. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the University of Birmingham digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
2026-03-03 University of Birmingham Evaluated Oracle Oracle Cloud HCM Performance Management Performance and Goal Management HCM
2025-11-10 University of Birmingham Evaluated Verint Systems Verint Workforce Management Workforce Management HCM
2025-10-30 University of Birmingham Evaluated Docebo Docebo LMS Learning and Development HCM
2025-04-17 University of Birmingham Evaluated Risk Management TRM
2025-03-21 University of Birmingham Evaluated Computational Fluid Dynamics (CFD) PLM and Engineering
2024-11-18 University of Birmingham Evaluated Web Content Management Content Management
2024-07-24 University of Birmingham Evaluated Retail Management ERP Services and Operations
FAQ - APPS RUN THE WORLD University of Birmingham Technographics
University of Birmingham is a Education organization based in United Kingdom, with around 8000 employees and annual revenues of $1.25 billion.
University of Birmingham operates a diverse technology stack with applications such as Oracle E-Business Suite, Oracle Cloud HCM and LivePerson Conversational Cloud, covering areas like ERP Financial, Core HR and Chatbots and Conversational AI.
University of Birmingham has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Oracle and LivePerson.
University of Birmingham recently adopted applications including FortiGuest in 2023, Reward Gateway Employee Reward and Recognition in 2021 and ServiceNow ITSM in 2021, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of University of Birmingham’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates University of Birmingham’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete University of Birmingham technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.