
Birmingham, B15 2SQ,
United Kingdom
University of Birmingham Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by University of Birmingham and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 8000 University of Birmingham employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that University of Birmingham has purchased the following applications: Cisco Unified Contact Center Enterprise for Call Center, Customer Experience in 2020, LivePerson Conversational Cloud for Chatbots and Conversational AI in 2017, Amazon CloudFront for Content Delivery Network in 2014 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems University of Birmingham is running and its propensity to invest more and deepen its relationship with Cisco Systems , LivePerson , Amazon Web Services (AWS) or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing University of Birmingham revenues, which have grown to $909.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for University of Birmingham intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
CRM
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
Cisco Systems | Legacy | Cisco Unified Contact Center Enterprise | Call Center, Customer Experience | CRM | n/a | 2020 | 2020 |
|
|
|
Customer Experience | CRM |
|
2017 | 2017 |
|
|
|
Digital Advertising Platform | CRM |
|
2017 | 2017 |
|
|
|
Marketing Analytics | CRM |
|
2014 | 2014 |
|
|
|
Sales Automation, CRM, Sales Engagement | CRM |
|
2002 | 2002 |
AI-Powered Application
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
LivePerson | Legacy | LivePerson Conversational Cloud | Chatbots and Conversational AI | AI-Powered Application | n/a | 2017 | 2017 |
IaaS
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
Amazon Web Services (AWS) | Legacy | Amazon CloudFront | Content Delivery Network | IaaS | n/a | 2014 | 2014 |
Content Management
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
|
|
|
Content Management | Content Management |
|
2016 | 2016 |
|
|
|
Document Management | Content Management |
|
2010 | 2010 |
|
|
|
Web Content Management | Content Management |
|
2011 | 2011 |
ERP Financial Management
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
|
|
|
ERP Financial | ERP Financial Management |
|
2018 | 2018 |
|
|
|
ERP Financial | ERP Financial Management |
|
2016 | 2017 |
|
|
|
Expense Management | ERP Financial Management |
|
2018 | 2018 |
|
|
|
Expense Management | ERP Financial Management |
|
2018 | 2018 |
|
|
|
Financial Consolidation and Close | ERP Financial Management |
|
2017 | 2017 |
PaaS
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
|
|
|
Extract, Transform, and Load (ETL), Data Replication | PaaS |
|
2019 | 2019 |
ITSM
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
|
|
|
IT Service Management | ITSM |
|
2021 | 2021 |
Collaboration
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
|
|
|
PBX, VoiP and Phone Systems | Collaboration |
|
2020 | 2020 |
First Name | Last Name | Title | Function | Department | Phone | |
---|---|---|---|---|---|---|
Director of Finance | Director | Finance | ||||
Financial Analysis Controller | Director | Finance | ||||
Chief Financial Officer | CXO | Finance | ||||
Director of IT Services | Director | IT | ||||
Director of Procurement and Insurance | Director | Procurement | ||||
Deputy Head of Internal Audit | Director | Finance | ||||
Head of Department of Finance | Director | Finance | ||||
Director of IT Services | Director | IT | ||||
Head of Human Resources, Professional Services | Director | HR | ||||
Payroll Manager | Manager | Finance | ||||
Director of Human Resources | Director | HR | ||||
Deputy Director of Finance | Director | Finance | ||||
Database Manager | Manager | IT | ||||
IT Services - Head of Infrastructure Services | Director | IT | ||||
Deputy Head of Core Infrastructure | Director | IT | ||||
Customer Service Manager | Manager | Customer Service | ||||
Customer Service Manager | Manager | Customer Service | ||||
Digital Channel Manager (CRM) | Manager | IT | ||||
Head of Service Management (IT Services) | Director | IT | ||||
IT Project Manager | Manager | IT | ||||
Deputy Finance Director | Director | Finance | ||||
Finance Business Partner | Manager | Finance | ||||
Assistant Director of Finance (Procurement and Insurance) | Director | Procurement | ||||
IT Business Partner | Manager | IT | ||||
IT Manager | Manager | IT | ||||
Research Finance Team Leader | Manager | Finance | ||||
Chief Information Officer | CXO | IT | ||||
Head of Student Wellbeing & Partnerships | Director | Finance | ||||
Academic Registrar | Non Manager | Operations | ||||
Head of Application Services | Director | IT | ||||
PA to CIO and Director of IT Services | Director | IT |
Date | Company | Status | Vendor | Product | Category | Market |
---|---|---|---|---|---|---|
No data found |