University of London
Senate House Malet Street,
London, WC1E 7HU,
United Kingdom
London, WC1E 7HU,
United Kingdom
44 20 7862-8000
Education
University of London Technographics
University of London Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by University of London and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1084 University of London employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that University of London has purchased the following applications: Unit4 Business World On! for ERP Financial in 2017, MHR iTrent HR for Core HR in 2023, Adobe Connect for Audio Video and Web Conferencing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems University of London is running and its propensity to invest more and deepen its relationship with UNIT4 , Oracle , MHR (formerly MidlandHR) or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing University of London revenues, which have grown to $276.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for University of London intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
University of London Tech Stack and Enterprise Applications
University of London ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UNIT4 | Unit4 Business World | Unit4 Business World On! | ERP Financial | ERP | n/a | 2017 | 2017 |
In 2017, the University of London implemented Unit4 Business World On! as an ERP Financial solution. The program upgraded the existing Unit4 Business World Finance deployment and extended the application footprint to include Human Resources, Payroll and Research modules.
Unit4 Business World On! was configured to deliver core financial management for the university, including general ledger control, financial reporting and transactional finance workflows, while Human Resources and Payroll modules were implemented to manage employee records and payroll processing. The Research module was implemented to support research administration workflows and grant related financial controls.
The implementation involved data conversion and configuration migration from the previous Unit4 Business World environment into Unit4 Business World On!, preserving finance master data and the institution chart of accounts. Operational scope covered central finance, HR and payroll functions across the University of London administrative structure.
Governance activity focused on consolidating finance and HR processes into the Unit4 Business World On! platform and aligning research administration with core ERP Financial workflows, with a staged rollout coordinated between finance, HR and payroll process owners. The deployment established a unified Unit4 Business World On! application footprint for Finance, Human Resources, Payroll and Research at the University of London.
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ERP Financial | ERP |
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2023 | 2024 |
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University of London HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| MHR (formerly MidlandHR) | Legacy | MHR iTrent HR | Core HR | HCM | n/a | 2023 | 2024 |
In 2023, University of London implemented MHR iTrent HR as its Core HR system to standardize HR and payroll processes across the institution. The implementation was delivered under a centralized transformation programme led by the Programme Director and Transformation Lead, with explicit responsibility for HR/Payroll workstreams alongside parallel projects in Finance, Student Services and registry automation.
The MHR iTrent HR deployment focused on core HR and payroll capabilities, including employee records management, payroll processing configuration, absence and leave administration, HR lifecycle workflows and statutory reporting. Configuration work emphasized role based access controls, configuration of payroll rules and automated HR event workflows to support consistent HR operations across departments.
The iTrent rollout was coordinated as part of a multi-application programme running alongside Oracle Fusion for Finance and Procurement, ServiceNow CSM for enquiry management, DigitaryCORE for digital credentials and Marketo for marketing automation, with programme governance driving sequencing and data alignment. Operational scope covered HR, Payroll and Student Services functions for University of London operations in Greater London, and programme governance included prioritized process mapping, cross-functional workstream delivery and centralized change leadership by the Transformation Lead and Programme Director.
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Learning and Development | HCM |
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2019 | 2019 |
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Payroll | HCM |
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2020 | 2020 |
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Payroll | HCM |
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2023 | 2024 |
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University of London Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Connect | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020 University of London deployed Adobe Connect as its Audio Video and Web Conferencing solution, embedding Adobe Connect on its public website to support synchronous teaching, webinars, and external stakeholder events. The implementation surfaced the vendor hosted web conferencing interface through the university site for both public facing events and authenticated academic sessions, following a SaaS oriented architecture with session orchestration handled by the Adobe Connect platform.
Configuration concentrated on core Adobe Connect capabilities aligned to the Audio Video and Web Conferencing category, including virtual classroom management, webinar rooms, screen sharing, session recording, polls, and breakout room facilitation, with scheduling and access controls aligned to academic timetabling. Operational ownership and governance are described to sit with digital learning and central audiovisual teams who moderate sessions, manage permissions, and publish recorded content, enforcing session moderation workflows and role based access to separate public events from authenticated student sessions.
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Survey and Questionnaire | Collaboration |
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2011 | 2011 |
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University of London Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Document Management | Content Management |
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2010 | 2010 |
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University of London CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2017 | 2017 |
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CRM, Donor and Fundraising Management | CRM |
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2013 | 2013 |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Support | CRM |
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2023 | 2024 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2018 | 2018 |
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University of London ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2021 | 2021 |
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University of London Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2023 | 2024 |
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University of London IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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University of London CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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University of London Physical Security
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Video Security Cameras | Physical Security |
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2013 | 2013 |
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IT Decision Makers and Key Stakeholders at University of London
| First Name | Last Name | Title | Function | Department | Phone | |
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Senior IT Project Manager | Manager | IT | |
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Chief Operating Officer | CXO | Finance | |
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Director of ICT | Director | Finance | |
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Deputy Director of Finance and Head of Financial Services | Director | Finance | |
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Director of Communications | Director | Marketing | |
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Deputy Director of HR Services | Director | HR | |
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Director of Finance & Business Planning | Director | Finance | |
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Head of HR (Academic) | Director | HR | |
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Deputy Director of ICT, Projects and Architecture | Director | Finance | |
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Senior IT Business Change Manager | Manager | IT | |
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HR Services Manager | Manager | HR | |
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Head of IT Project Management Office | Director | IT | |
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Head of Business Systems Support and Development | Director | IT | |
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Associate Director - Strategic IT Planning and Partnership Management | Director | IT | |
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Chief Information and Digital Officer | CXO | IT | |
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IT Officer | Manager | IT | |
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Programme Director & Transformation Lead | Director | IT | |
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Oracle Cloud ERP Project Manager | Manager | IT | |
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Business Systems Coordinator | Non Manager | IT | |
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Senior Information Technology Project Manager | Manager | IT | |
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Interim Director of Finance | Director | Finance | |
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Apps Being Evaluated by University of London Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from University of London IT executives and key decision makers. This section highlights University of London's latest recorded technology evaluations, including FIS Core Banking for Core Banking on 2025-04-15. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the University of London digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| 2025-04-15 | University of London | Evaluated | FIS Global | FIS Core Banking | Core Banking | ERP Services and Operations |
FAQ - APPS RUN THE WORLD University of London Technographics
University of London is a Education organization based in United Kingdom,
with around 1084 employees and annual revenues of $276.0 million.
University of London operates a diverse technology stack with applications such as
Unit4 Business World On!, MHR iTrent HR and Adobe Connect,
covering areas like ERP Financial, Core HR and Audio Video and Web Conferencing.
University of London has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as UNIT4, MHR (formerly MidlandHR) and Adobe Systems.
University of London recently adopted applications including
Oracle Cloud ERP in 2023, MHR iTrent HR in 2023 and MHR iTrent Payroll in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of University of London’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates University of London’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete University of London technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.