UPMC Shadyside
5230 Centre Ave.,
Pittsburgh, 15232, PA,
United States
Pittsburgh, 15232, PA,
United States
1 412-623-2121
Healthcare
UPMC Shadyside Technographics
UPMC Shadyside Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by UPMC Shadyside and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1000 UPMC Shadyside employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that UPMC Shadyside has purchased the following applications: Paymentus Payveris for Payment Processing in 2021, Oracle Cloud HCM for Core HR in 2019, Oracle Cerner Millennium for Electronic Health Record in 2013 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems UPMC Shadyside is running and its propensity to invest more and deepen its relationship with Paymentus , Oracle , Adobe Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing UPMC Shadyside revenues, which have grown to $370.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for UPMC Shadyside intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
UPMC Shadyside Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Paymentus | Legacy | Paymentus Payveris | Payment Processing | ERP Financial Management | n/a | 2021 | 2021 |
In 2021, UPMC Shadyside implemented Paymentus Payveris to provide online patient payment acceptance. Paymentus Payveris was embedded on the hospital website to deliver Payment Processing capabilities for patient billing and receivables intake at the Shadyside site.
The deployment of Paymentus Payveris centered on web-hosted payment pages and electronic bill presentment, with configuration for card and ACH acceptance, tokenization for stored instruments, and recurring payment profiles consistent with Payment Processing vendor capabilities. Implementation work focused on configuring payment workflows and user-facing billing flows to align with hospital patient financial services requirements.
Operational integration emphasized connection to patient billing, registration, and revenue cycle management systems rather than standalone point solutions, with the Paymentus Payveris instance serving as the online payment gateway for patient collections. Governance changes included standardizing payment reconciliation and security controls, and implementing controls for PCI scope reduction as part of online payment processing and portal management.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Infor Lawson HCM | Oracle Cloud HCM | Core HR | HCM | n/a | 2019 | 2020 |
In 2019 UPMC Shadyside implemented Oracle Cloud HCM to consolidate Core HR capabilities for the hospital and central HRIS functions. The Oracle Cloud HCM deployment was positioned as the primary Core HR system supporting employee data management and HRIS operations across the site.
The implementation focused on standard Core HR configurations, including centralized employee record management, organizational and position management, workforce lifecycle transactions, and HR data consolidation for reporting and auditability. Oracle Cloud HCM was configured to enforce role based security and centralized master data controls consistent with hospital HR governance.
The roll forward incorporated prior on premise platforms explicitly including Infor Lawson HCM and operational experience from earlier Oracle PeopleSoft migrations that the central shared services team had coordinated. Integration activity and data conversions were managed by the HRIS Centralized Data Team to reconcile multiple source feeds and to establish a single source of truth in Oracle Cloud HCM.
Governance and operational ownership rested with a centralized HRIS team that managed a staff of more than 30 employees and coordinated cross functional shared services during the implementation. Change control, data stewardship, and operational workflows were centralized under HRIS leadership to sustain the Oracle Cloud HCM Core HR environment and ongoing practice updates.
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Oracle Cerner Siemens Soarian | Oracle Cerner Millennium | Electronic Health Record | ERP Services and Operations | n/a | 2013 | 2014 |
In 2013, UPMC Shadyside implemented Oracle Cerner Millennium. The deployment established Oracle Cerner Millennium as the hospital Electronic Health Record to centralize inpatient clinical documentation and medication workflows at Shadyside Hospital in Pittsburgh, Pennsylvania.
The implementation encompassed core Electronic Health Record functional modules including clinical documentation, medication administration, nursing flowsheets, care planning and discharge planning, with bedside nurses using the system to collect and interpret patient data, administer medication and treatments, and document oncology-specific care. Registered Nurses in Medical Oncology documented care for inpatient cohorts, managed up to seven patients per shift, and used Cerner to deliver patient education on treatment plans and discharge instructions.
The 2013 deployment migrated clinical operations from a combination of Oracle, Cerner, and Siemens Soarian systems into Oracle Cerner Millennium, unifying charting and medication administration workflows across oncology and inpatient nursing. Governance focused on unit-level workflow reconfiguration and clinician training to align nursing, pharmacy and discharge processes within the new Electronic Health Record.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Collaboration | Collaboration |
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2018 | 2018 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Web Content Management | Content Management |
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2018 | 2018 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Call Tracking and Recording | CRM |
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2022 | 2022 |
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Customer Engagement | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2016 | 2016 |
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Customer Experience | CRM |
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2019 | 2019 |
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Data Management Platform | CRM |
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2018 | 2018 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2020 | 2020 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2022 | 2022 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Cloud Storage | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2013 | 2013 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at UPMC Shadyside
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by UPMC Shadyside Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from UPMC Shadyside IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the UPMC Shadyside digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD UPMC Shadyside Technographics
UPMC Shadyside is a Healthcare organization based in United States,
with around 1000 employees and annual revenues of $370.0 million.
UPMC Shadyside operates a diverse technology stack with applications such as
Paymentus Payveris, Oracle Cloud HCM and Oracle Cerner Millennium,
covering areas like Payment Processing, Core HR and Electronic Health Record.
UPMC Shadyside has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Paymentus and Oracle.
UPMC Shadyside recently adopted applications including
Invoca Call Tracking in 2022, AppDynamics APM in 2022 and Amazon S3 in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of UPMC Shadyside’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates UPMC Shadyside’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete UPMC Shadyside technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.