Upside Business Travel
1602 L St NW,
Washington, 20036, DC,
United States
Washington, 20036, DC,
United States
1 855-252-2151
Professional Services
Upside Business Travel Technographics
Upside Business Travel Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Upside Business Travel and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 200 Upside Business Travel employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Upside Business Travel has purchased the following applications: Lever by Employ for Applicant Tracking System in 2021, Drift AI Chatbot for Chatbots and Conversational AI in 2021, MicroStrategy ONE Analytics for Analytics and BI in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Upside Business Travel is running and its propensity to invest more and deepen its relationship with Employ , Drift , Rocket.chat or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Upside Business Travel revenues, which have grown to $20.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Upside Business Travel intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Upside Business Travel Tech Stack and Enterprise Applications
Upside Business Travel HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Employ | Legacy | Lever by Employ | Applicant Tracking System | HCM | n/a | 2021 | 2021 |
In 2021, Upside Business Travel implemented Lever by Employ as its Applicant Tracking System. The deployment is surfaced on Upside's public careers site, centralizing candidate intake and application capture for the company's recruiting function.
Lever by Employ was configured to support core Applicant Tracking System capabilities including job posting management, candidate pipeline staging, interview scheduling coordination, structured feedback collection, and offer workflow tracking. Configuration emphasized role based recruiter access and standardized stage definitions to align hiring managers and the talent acquisition team.
The configuration runs as a cloud SaaS Applicant Tracking System that serves Upside's HR and recruiting teams, with candidate flows originating from the corporate careers page. Integrations are documented on the careers site placement, and operational coverage is concentrated on talent acquisition and hiring governance rather than broader HRIS functions.
Governance workstreams focused on codifying interview feedback processes, approval gates for offers, and owner assignments for requisition management to improve hiring workflow consistency. The implementation centralized candidate data within Lever by Employ and established standardized recruiting workflows for Upside Business Travel.
|
Upside Business Travel AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Drift | Legacy | Drift AI Chatbot | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, Upside Business Travel deployed Drift AI Chatbot on its public website. Upside Business Travel implemented Drift AI Chatbot to support customer service and sales functions under the Chatbots and Conversational AI category.
The deployment is realized as an embedded website conversational widget that routes live interactions through Drift’s cloud AI services, providing hosted natural language understanding and scripted conversational playbooks. Functional capabilities implemented include lead capture and qualification workflows, booking assistance and guided self-service dialogs, and automated routing to human agents for escalation, with content and conversation flows centrally managed by Upside’s digital operations team. The implementation is operationally focused on customer-facing web traffic and directly impacts sales and customer support processes, with governance centered on maintained conversational playbooks and ongoing updates to message content and qualification logic.
|
|
|
|
|
Chatbots and Conversational AI | AI-Powered Application |
|
2021 | 2021 |
|
Upside Business Travel Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| MicroStrategy | Legacy | MicroStrategy ONE Analytics | Analytics and BI | Analytics and BI | n/a | 2016 | 2018 |
In 2016, Upside Business Travel implemented MicroStrategy ONE Analytics to establish a centralized Analytics and BI capability for enterprise reporting and self service analysis. MicroStrategy ONE Analytics was deployed as the primary Analytics and BI application to deliver interactive dashboards, ad hoc analysis, and operational report distribution across the organization.
The implementation concentrated on a governed semantic layer, data modeling for consistent metric definitions, metadata management, interactive dashboard design, pixel perfect report layouts, and scheduled report distribution. Configuration emphasized role based access control, row level access policies, and a report catalog to manage content lifecycle and user entitlements.
Rollout targeted core business functions including finance, commercial, and operations, with staged publishing and analyst training to enforce governance and adoption. Operational controls focused on change management for BI objects and standardized report development workflows to sustain consistent reporting and analytical standards using MicroStrategy ONE Analytics.
|
Upside Business Travel Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Audio Video and Web Conferencing | Collaboration |
|
2021 | 2021 |
|
|
|
|
|
Collaboration | Collaboration |
|
2021 | 2021 |
|
Upside Business Travel Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application, Web and Enterprise Search | Content Management |
|
2021 | 2021 |
|
|
|
|
|
Digital Signing | Content Management |
|
2023 | 2023 |
|
Upside Business Travel CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Account Based Marketing | CRM |
|
2021 | 2021 |
|
|
|
|
|
Account Based Marketing | CRM |
|
2023 | 2023 |
|
|
|
|
|
CRM | CRM |
|
2021 | 2021 |
|
|
|
|
|
Customer Engagement, Customer Loyalty | CRM |
|
2021 | 2021 |
|
|
|
|
|
Customer Experience | CRM |
|
2021 | 2021 |
|
|
|
|
|
Customer Experience | CRM |
|
2021 | 2021 |
|
|
|
|
|
Customer Support | CRM |
|
2021 | 2021 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2021 | 2021 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2021 | 2021 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2021 | 2021 |
|
|
|
|
|
Marketing Automation | CRM |
|
2021 | 2021 |
|
|
|
|
|
Marketing Automation | CRM |
|
2021 | 2021 |
|
|
|
|
|
Marketing Automation | CRM |
|
2021 | 2021 |
|
|
|
|
|
Sales Automation, CRM, Sales Engagement | CRM |
|
2021 | 2021 |
|
Upside Business Travel TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Governance, Risk and Compliance | TRM |
|
2021 | 2021 |
|
Upside Business Travel PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2021 | 2021 |
|
Upside Business Travel IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2021 | 2021 |
|
Upside Business Travel CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Identity and Access Management (IAM) | CyberSecurity |
|
2021 | 2021 |
|
IT Decision Makers and Key Stakeholders at Upside Business Travel
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
|
|
Chief Data Scientist | CXO | IT | |
|
|
|
Finance Manager - FP&A and Reporting | Manager | Finance | |
|
|
|
Manager, Operational Analytics | Manager | Finance | |
|
Apps Being Evaluated by Upside Business Travel Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Upside Business Travel IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Upside Business Travel digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Upside Business Travel Technographics
Upside Business Travel is a Professional Services organization based in United States,
with around 200 employees and annual revenues of $20.0 million.
Upside Business Travel operates a diverse technology stack with applications such as
Lever by Employ, Drift AI Chatbot and MicroStrategy ONE Analytics,
covering areas like Applicant Tracking System, Chatbots and Conversational AI and Analytics and BI.
Upside Business Travel has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Employ, Drift and MicroStrategy.
Upside Business Travel recently adopted applications including
DocuSign eSignature in 2023, 6sense Account Engagement Platform in 2023 and Lever by Employ in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Upside Business Travel’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Upside Business Travel’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Upside Business Travel technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.